Unit 6: Other activities of commercial banks - Practice Quiz

FIN203 — Commercial Banking 60 Questions
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1 Which of the following is an example of a para-banking activity of a commercial bank?

para-banking activities Easy
A. Maintaining the cash reserve ratio
B. Issuing a basic savings passbook
C. Accepting demand deposits from customers
D. Selling mutual fund and insurance products

2 A neo bank is best described as a bank that:

role of digital banks and fintech and neo bank Easy
A. Is owned entirely by the central government
B. Deals exclusively in foreign currency notes
C. Operates fully online without physical branches
D. Operates only through physical branches

3 Financial inclusion primarily aims to:

financial inclusion Easy
A. Restrict banking to urban customers only
B. Reduce the number of bank accounts in rural areas
C. Provide affordable financial services to underserved populations
D. Increase interest rates for wealthy clients

4 In India, MCLR stands for:

marginal cost of funds based lending rate Easy
A. Marginal Cost of Funds based Lending Rate
B. Minimum Credit Loan Reserve
C. Monetary Control Lending Ratio
D. Maximum Cash Liquidity Rate

5 Two-factor authentication (2FA) improves security by requiring:

two factor authentication Easy
A. Two separate bank accounts
B. Two signatures on a cheque
C. Two different forms of identity verification
D. Two visits to a branch

6 A digital wallet is mainly used to:

digital wallets Easy
A. Print cheque books at home
B. Physically store coins and notes
C. Store payment information and make electronic payments
D. Replace a bank's head office

7 Peer-to-peer (P2P) lending connects:

peer to peer lending Easy
A. Only large corporations with the stock market
B. Two central banks for currency exchange
C. Individual lenders directly with individual borrowers
D. Insurance companies with reinsurers

8 A smart contract is best described as:

smart contracts Easy
A. A self-executing agreement with terms written in code
B. A government tax document
C. A verbal promise between two traders
D. A paper agreement signed at a bank branch

9 Green finance refers to funding that supports:

green finance Easy
A. Only short-term speculative trading
B. The printing of new currency notes
C. Military and defence spending
D. Environmentally sustainable projects

10 In ESG banking, the letter 'S' stands for:

ESG and sustainable banking Easy
A. Security
B. Social
C. Settlement
D. Savings

11 Open banking APIs allow banks to:

open banking APIs Easy
A. Close customer accounts automatically
B. Stop offering online services
C. Avoid any regulatory supervision
D. Securely share customer data with authorized third parties

12 How does AI help in detecting fraud in banking?

fraud detection using AI Easy
A. By identifying unusual patterns in transactions in real time
B. By manually counting cash at the counter
C. By printing monthly statements faster
D. By increasing the number of branches

13 A common use of AI for customer service personalization in banks is:

customer service personalization using AI Easy
A. Chatbots offering tailored product suggestions
B. Closing branches during holidays
C. Raising all interest rates equally
D. Printing uniform letters for all customers

14 Cross-border transactions involve the transfer of funds:

cross border transactions Easy
A. Only between branches of the same bank in one state
B. Between parties located in different countries
C. Only within a single city
D. Exclusively in cash across a counter

15 Which activity is an example of a bank outsourcing a non-core function?

outsourcing of non-core activities Easy
A. Deciding the bank's lending policy
B. Hiring an external agency to manage its call center
C. Approving large corporate loans
D. Setting the base interest rate

16 Which of the following is an example of technology in banking?

technology in banking Easy
A. Manual ledger entries in a register
B. Face-to-face only transactions
C. Handwritten passbooks
D. Internet banking and mobile apps

17 Which of the following is a basic banking activity?

other basic banking activities Easy
A. Accepting deposits and lending money
B. Manufacturing electronic goods
C. Producing agricultural machinery
D. Operating a chain of restaurants

18 The term fintech is a combination of which two words?

role of digital banks and fintech and neo bank Easy
A. Finishing and technical
B. Fiscal and technician
C. Finance and technique
D. Financial and technology

19 The MCLR system was introduced primarily to:

marginal cost of funds based lending rate Easy
A. Fix a single global interest rate
B. Ensure faster transmission of policy rate changes to borrowers
C. Eliminate all forms of digital banking
D. Increase the number of ATMs

20 Sustainable banking focuses on balancing profit with:

ESG and sustainable banking Easy
A. Increasing paper-based processes
B. Only maximizing short-term shareholder returns
C. Reducing customer deposits
D. Environmental and social responsibility

21 A bank's cost of borrowing is 6%, its return on net worth is 10%, operating cost is 1%, and the negative carry on CRR adds 0.25%. If the marginal cost of funds (combining borrowings and net worth) works out to 6.4%, which component is typically given the highest weight (92%) in computing the Marginal Cost of Funds under MCLR?

marginal cost of funds based lending rate Medium
A. Marginal cost of borrowings
B. Operating cost
C. Negative carry on CRR
D. Return on net worth

22 A customer's final lending rate under MCLR is quoted as . If the one-year MCLR is 8.5% and the bank applies a spread of 1.5% covering business strategy and credit risk premium, what is the effective lending rate?

marginal cost of funds based lending rate Medium
A. 11.5%
B. 10.0%
C. 8.5%
D. 7.0%

23 A startup launches a fully digital banking service with mobile-first onboarding, no physical branches, and partners with a licensed bank to hold customer deposits because it lacks its own banking licence. This entity is best classified as a:

role of digital banks and fintech and neo bank Medium
A. Neo bank
B. Traditional bank
C. Credit rating agency
D. Payment gateway

24 Which of the following is considered a para-banking activity undertaken by a commercial bank?

para-banking activities Medium
A. Distribution of mutual fund and insurance products
B. Issuing a cheque book
C. Maintaining a savings account ledger
D. Accepting demand deposits

25 A trade finance platform uses a smart contract so that payment to the exporter is automatically released once a shipping document is verified on the blockchain. What key property of smart contracts makes this possible?

smart contracts Medium
A. Manual approval at each step
B. Dependence on a central clearing house
C. Requirement of paper-based signatures
D. Self-execution when predefined conditions are met

26 An AI fraud detection system flags a transaction because a customer who normally spends within one city suddenly makes a high-value purchase abroad at 3 AM. Which AI technique is primarily being applied here?

fraud detection using AI Medium
A. Random sampling of transactions
B. Anomaly detection based on behavioural patterns
C. Manual review of monthly statements
D. Static rule that blocks all foreign transactions

27 A banking app asks for a password and then a one-time code sent to the user's registered phone. These two factors represent which categories of authentication?

two factor authentication Medium
A. Two things you know
B. Something you have and something you are
C. Something you know and something you have
D. Something you know and something you are

28 A fintech app, with customer consent, retrieves account balances and transaction history from multiple banks through standardized interfaces. Which technology makes this secure data sharing possible?

open banking APIs Medium
A. SMS alerts
B. Open banking APIs
C. Physical passbook updates
D. Core banking batch files

29 On a peer-to-peer lending platform, what is the primary role of the platform itself in the transaction?

peer to peer lending Medium
A. It accepts public deposits like a bank
B. It lends its own funds to borrowers
C. It matches individual lenders with borrowers and facilitates the transaction
D. It guarantees repayment of all loans

30 A bank issues a bond whose proceeds are earmarked exclusively for financing solar power plants and energy-efficient buildings. This instrument is best described as a:

green finance Medium
A. Zero-coupon bond
B. Green bond
C. Treasury bill
D. Convertible bond

31 In ESG-based lending, a bank denies a loan to a company with a strong profit record but a poor record of labour rights and board transparency. Which ESG dimensions influenced this decision?

ESG and sustainable banking Medium
A. Environmental and Economic
B. Governance and Growth
C. Economic and Statistical
D. Social and Governance

32 Under financial inclusion initiatives, a 'no-frills' / Basic Savings Bank Deposit Account is designed primarily to:

financial inclusion Medium
A. Provide banking access with minimal or zero balance requirements to underserved people
B. Offer high interest to wealthy customers
C. Replace all existing current accounts
D. Restrict digital transactions

33 An Indian importer needs to pay a supplier in Europe. The bank uses a global messaging network to securely transmit the payment instruction to the correspondent bank abroad. This messaging network is:

cross border transactions Medium
A. RTGS
B. NEFT
C. UPI
D. SWIFT

34 A customer loads from their bank account into a mobile app and uses it to pay merchants without re-entering card details each time. This stored-value facility is an example of a:

digital wallets Medium
A. Prepaid digital wallet
B. Fixed deposit
C. Demat account
D. Overdraft facility

35 A bank contracts a third-party vendor to manage its data centre operations and call centre. According to prudent risk management, which responsibility can the bank NOT transfer through such outsourcing?

outsourcing of non-core activities Medium
A. Regulatory and compliance accountability for the service
B. Maintenance of outsourced hardware
C. Day-to-day operational handling
D. Staffing of the vendor's call centre

36 A bank's AI engine analyses a customer's transaction history and spending pattern to recommend a tailored investment product at the right moment through the mobile app. This is an application of:

customer service personalization using AI Medium
A. Random product promotion
B. Mandatory regulatory reporting
C. AI-driven customer service personalization
D. Standardized mass emailing

37 Which core banking technology enables a customer to access their account and transact from any branch of the bank rather than only the branch where the account was opened?

technology in banking Medium
A. Automated Teller Machine
B. Magnetic Ink Character Recognition
C. Point of Sale terminal
D. Core Banking Solution (CBS)

38 When a bank undertakes to collect cheques, bills, and dividends on behalf of a customer and credit the proceeds to their account, the bank is acting in which capacity?

other basic banking activities Medium
A. As a guarantor of the drawer
B. As an agent of the customer
C. As a trustee of the government
D. As the owner of the funds

39 Which statement best distinguishes a fintech company from a traditional commercial bank?

role of digital banks and fintech and neo bank Medium
A. Fintechs focus on technology-driven financial services and often collaborate with or disrupt banks without necessarily holding a banking licence
B. Fintechs always hold full banking licences
C. Fintechs cannot process any payments
D. Fintechs only operate physical branches

40 A manufacturing firm applies for a loan to install effluent treatment plants and reduce carbon emissions. A bank offering a lower interest rate specifically to fund such environmentally positive projects is practising:

green finance Medium
A. Bridge financing
B. Subprime lending
C. Green finance
D. Payday lending

41 A bank's MCLR is computed using four components. If the marginal cost of funds forms 92% of the weighting and return on net worth forms the balance, and the marginal cost of borrowings is while the return on net worth is , what is the approximate blended rate from these two components alone (ignoring the deposit portion split)?

marginal cost of funds based lending rate Hard
A. Approximately
B. Approximately
C. Approximately
D. Approximately

42 Under the MCLR regime, why can a borrower on a floating-rate loan experience a delay in benefiting from a repo rate cut, which was a key reason RBI mandated the External Benchmark Lending Rate (EBLR) for retail loans?

marginal cost of funds based lending rate Hard
A. MCLR is calculated on the average historical cost of all funds raised since the bank's inception
B. MCLR is fixed by RBI quarterly and cannot be changed by banks until the next review
C. MCLR applies only to deposits and therefore never affects loan pricing
D. MCLR resets only on pre-defined reset dates and reflects a bank's own marginal funding cost, not the policy rate directly

43 Which of the following best explains why RBI requires banks to undertake certain para-banking activities (like insurance or mutual fund distribution) through separate subsidiaries or with specific caps rather than on the bank's own balance sheet?

para-banking activities Hard
A. Because para-banking activities are illegal for scheduled commercial banks to perform directly
B. Because such activities require a separate license from SEBI that banks are prohibited from holding
C. To ring-fence depositors' funds from the market and underwriting risks of non-core financial businesses
D. To ensure these activities are taxed at a higher corporate rate than banking income

44 In the Indian regulatory context, what is the fundamental limitation of a 'neo bank' compared to a licensed commercial bank?

role of digital banks and fintech and neo bank Hard
A. Neo banks lack their own banking license and must partner with a licensed bank to hold deposits
B. Neo banks hold a full universal banking license but cannot issue debit cards
C. Neo banks can only operate in rural areas under a restricted RBI charter
D. Neo banks are permitted to lend but are prohibited from offering any digital interface

45 A trade-finance smart contract is designed to auto-release payment to an exporter once an IoT sensor confirms goods delivery. What is the key 'oracle problem' that threatens the reliability of this arrangement?

smart contracts Hard
A. Blockchain networks are legally prohibited from executing cross-border payments
B. Smart contracts cannot store payment instructions without a central bank intermediary
C. The contract depends on an external data feed whose accuracy and tamper-resistance cannot be guaranteed by the blockchain itself
D. The contract can only execute if both parties use the identical hardware wallet model

46 A corporate treasurer notes that a SWIFT-based cross-border payment passes through two correspondent banks before reaching the beneficiary. Which problem does this correspondent chain MOST directly create, that initiatives like SWIFT gpi and CBDC bridges aim to solve?

cross border transactions Hard
A. Complete loss of the transaction after the first intermediary bank
B. Reduced transparency and delays due to multiple intermediaries each applying their own fees and settlement cut-offs
C. Mandatory conversion to the US dollar regardless of currency pair chosen
D. Automatic conversion of the payment into cryptocurrency at each hop

47 Under an open banking framework based on the 'consent-driven data sharing' model (such as India's Account Aggregator), which statement is correct regarding the Account Aggregator (AA) itself?

open banking APIs Hard
A. The AA is a data-blind intermediary that cannot read or store the financial data it transmits between provider and user
B. The AA permanently stores all customer financial data to speed up future lending decisions
C. The AA underwrites loans directly using the aggregated data it reads
D. The AA holds the customer's deposits while routing their transaction history to lenders

48 A security analyst argues that receiving an OTP via SMS is a weaker second factor than a hardware token or an authenticator app. Which attack vector most strongly supports this argument?

two factor authentication Hard
A. SMS OTPs are encrypted end-to-end and therefore cannot be verified by the bank
B. SIM-swap and SS7 interception attacks can divert SMS OTPs to an attacker's device
C. SMS OTPs expire too slowly, giving unlimited reuse windows
D. Authenticator apps require an internet connection whereas SMS does not

49 A bank's AI fraud model flags transactions with high recall but low precision. For a fraud-detection use case, what is the primary operational consequence the bank must manage?

fraud detection using AI Hard
A. A high volume of false positives, causing legitimate transactions to be blocked and increasing customer friction
B. Precision and recall are irrelevant to fraud detection outcomes
C. The model will ignore all genuine fraud and approve everything
D. A high volume of undetected frauds slipping through unflagged

50 RBI regulations on P2P lending platforms impose an aggregate exposure cap per lender across all platforms. What is the core prudential rationale behind this specific limit?

peer to peer lending Hard
A. To ensure borrowers can never repay more than the capped amount
B. To force platforms to guarantee returns on all P2P investments
C. To protect retail lenders from over-concentrating unsecured, high-risk exposure since the platform bears no credit risk
D. To require P2P platforms to maintain the same CRR as scheduled banks

51 The JAM trinity (Jan Dhan–Aadhaar–Mobile) is credited with advancing financial inclusion in India. Which outcome best demonstrates its synergistic rather than merely additive effect?

financial inclusion Hard
A. Direct Benefit Transfers routed into verified bank accounts reduced leakage and ghost beneficiaries in subsidy delivery
B. It eliminated the need for any form of customer identity verification
C. It increased the number of physical bank branches in metropolitan areas
D. It replaced all cash transactions with cryptocurrency nationwide

52 A bank integrates ESG into credit appraisal and discovers a profitable borrower with significant unpriced carbon-transition risk. From a risk-management standpoint, how should this 'transition risk' be best characterised?

ESG and sustainable banking Hard
A. A forward-looking financial risk that may impair the borrower's future cash flows and collateral value as policy and markets shift
B. A guaranteed loss that must trigger immediate loan write-off
C. A regulatory penalty levied directly on the bank by the central bank
D. A purely reputational matter with no bearing on credit quality

53 A company issues a 'green bond' but later uses the proceeds for general corporate purposes unrelated to the stated environmental project. What is this practice called, and why is it a key concern in green finance?

green finance Hard
A. Greenwashing — it misleads investors and erodes trust in the integrity of green-labelled instruments
B. Green arbitrage — it legitimately exploits interest-rate differentials between bonds
C. Carbon offsetting — it is an accepted method of neutralising emissions
D. Green securitisation — a standard pooling of environmental assets

54 RBI guidelines permit banks to outsource non-core functions but hold the bank fully accountable for the service provider's actions. Which principle does this reflect, and what key activity can NOT be outsourced?

outsourcing of non-core activities Hard
A. The bank retains ultimate responsibility; core management functions like internal audit decisions and KYC compliance accountability cannot be delegated away
B. Only customer-facing activities may be outsourced while back-office work must remain in-house
C. Banks may outsource their entire lending-decision function to fintech partners without restriction
D. Outsourcing transfers all liability to the vendor, including compliance and decision-making authority

55 Consider a 'closed', a 'semi-closed', and an 'open' Prepaid Payment Instrument (PPI). Which statement correctly distinguishes an open-system PPI?

digital wallets Hard
A. Open PPIs permit purchases only within a single closed merchant group with no cash access
B. Open PPIs can only be used at the issuing merchant and allow no interoperability
C. Open PPIs are issued by any fintech and prohibit all merchant transactions
D. Open PPIs, issued only by banks, allow cash withdrawal and purchases at any merchant, while semi-closed ones do not permit cash withdrawal

56 A bank deploys an AI recommendation engine that personalizes product offers. Regulators raise concern that it may create 'digital redlining'. What does this risk specifically describe?

customer service personalization using AI Hard
A. The model can only serve customers who physically visit a branch location
B. The model may systematically exclude certain demographic groups from favourable offers using proxy variables correlated with protected attributes
C. The model refuses to recommend any product to prevent mis-selling entirely
D. The model personalizes offers so well that all customers receive identical products

57 A legacy bank runs its core banking system on a monolithic mainframe and wants to adopt a microservices architecture. What is the single most significant challenge of this migration beyond cost?

technology in banking Hard
A. Microservices cannot process any financial transactions by design
B. Decoupling tightly-interdependent functions while maintaining data consistency and zero downtime for live transactions
C. Microservices eliminate the need for any database entirely
D. Mainframes are legally required and cannot be replaced in banking

58 A customer presents a 'crossed cheque' marked 'account payee only'. What is the precise legal effect of this crossing on how the cheque can be settled?

other basic banking activities Hard
A. The cheque becomes a bearer instrument payable to anyone presenting it
B. Payment must be credited only to the named payee's bank account and cannot be paid in cash over the counter
C. The cheque can be encashed in cash by anyone at the drawer's branch
D. The crossing allows the cheque to be negotiated endlessly before encashment

59 A fintech lender uses a 'Banking-as-a-Service' (BaaS) model. In this arrangement, which risk does the sponsoring licensed bank primarily bear that regulators scrutinise closely?

role of digital banks and fintech and neo bank Hard
A. No risk at all, as BaaS fully transfers liability to the fintech
B. Compliance and reputational risk for the fintech's customers, since regulatory responsibility ultimately rests with the licensed bank
C. Exclusively the marketing expense of acquiring new customers
D. Only the technology maintenance cost of the fintech's app

60 Two banks consider using a wholesale CBDC bridge for cross-border settlement to achieve 'Payment-versus-Payment' (PvP). What specific risk does PvP settlement eliminate?

cross border transactions Hard
A. Interest rate risk arising from overnight rate movements
B. Herstatt (settlement) risk — the danger that one party pays its currency leg but the counterparty fails before paying the other leg
C. Credit risk from the borrower defaulting on a long-term loan
D. Liquidity risk from a bank run on retail deposits