Unit 6: Becoming successful - Practice Quiz

PSY293 — Psychology Of High Performance 60 Questions
0 Correct 0 Wrong 60 Left
0/60

1 What is the primary difference between leadership and management?

moving into leadership Easy
A. Leadership focuses on inspiring and setting direction, while management focuses on organising resources and processes
B. Leadership only applies to large organisations, while management applies to small teams
C. Leadership requires a formal qualification, while management does not
D. Leadership is about following rules, while management is about breaking them

2 Which quality is most commonly associated with effective leadership?

moving into leadership Easy
A. The ability to avoid making any decisions
B. The ability to memorise company policies word for word
C. The ability to inspire and motivate others toward a shared goal
D. The ability to complete tasks alone without any help

3 When moving into a leadership role for the first time, what is an important early step?

moving into leadership Easy
A. Building trust and understanding the needs of your team
B. Avoiding communication with team members
C. Immediately changing every existing process
D. Delegating all your own responsibilities to others

4 What does the term delegation mean for a manager?

succeeding as a manager Easy
A. Doing all the work personally to ensure quality
B. Refusing to take on any new projects
C. Assigning tasks and responsibilities to team members
D. Reporting a colleague's mistakes to senior staff

5 Which of the following best describes a good manager's approach to feedback?

succeeding as a manager Easy
A. Only giving feedback during annual reviews
B. Giving feedback only when someone makes a mistake
C. Giving regular, constructive feedback to help staff improve
D. Avoiding feedback to prevent conflict

6 Why is time management an important skill for a successful manager?

succeeding as a manager Easy
A. It helps prioritise tasks and use resources efficiently
B. It ensures the manager always works the longest hours
C. It guarantees that no problems will ever occur
D. It removes the need to communicate with the team

7 What is a common sign of a motivated and well-managed team?

succeeding as a manager Easy
A. Constant confusion about goals
B. Regular missed deadlines
C. Frequent staff resignations
D. High engagement and low staff turnover

8 What is the main purpose of professional networking?

networking Easy
A. Avoiding contact with people outside your team
B. Building relationships that can support career and business opportunities
C. Only speaking to people more senior than you
D. Collecting as many business cards as possible

9 Which of the following is a good networking practice?

networking Easy
A. Only reaching out when you need a favour
B. Talking only about yourself in conversations
C. Ignoring people once you have met them once
D. Following up and staying in contact after meeting someone

10 Which online platform is most commonly used for professional networking?

networking Easy
A. An online gaming forum
B. A personal photo-sharing app
C. A grocery delivery service
D. LinkedIn

11 Networking is often described as being based on what key principle?

networking Easy
A. Taking without giving anything back
B. Mutual benefit and reciprocity
C. Competing against everyone you meet
D. Keeping all contacts secret from others

12 Why is it important to regularly review your career plans?

reviewing your plans Easy
A. To make sure the plan never changes at all
B. To copy the plans of your colleagues
C. To avoid setting any goals in the future
D. To check progress and adjust goals as circumstances change

13 What does it mean to set a SMART goal?

reviewing your plans Easy
A. A goal that is Secret, Major, Advanced, Rare, and Tough
B. A goal that is Short, Motivating, Adjustable, Regular, and Tidy
C. A goal that is Simple, Modern, Ambitious, Random, and Timeless
D. A goal that is Specific, Measurable, Achievable, Relevant, and Time-bound

14 When reviewing plans, what should you do if a goal is no longer relevant?

reviewing your plans Easy
A. Hide the goal from yourself
B. Revise or replace it with a more appropriate goal
C. Continue pursuing it regardless
D. Give up on all future planning

15 How often should career and development plans ideally be reviewed?

reviewing your plans Easy
A. Periodically, such as at regular intervals throughout the year
B. Only when forced to by an employer
C. Only once in a lifetime
D. Never, once they are written

16 What is a mentor?

working with a mentor Easy
A. A person who only offers criticism
B. A colleague who competes for the same promotion
C. An experienced person who guides and supports someone's development
D. A manager who assigns daily work tasks

17 What is one key benefit of having a mentor?

working with a mentor Easy
A. Avoiding all responsibility for your decisions
B. Guaranteeing an immediate promotion
C. Being told exactly what to do every day
D. Gaining advice and learning from someone's experience

18 What is the role of the mentee in a mentoring relationship?

working with a mentor Easy
A. To make all decisions for the mentor
B. To ignore the mentor's suggestions
C. To avoid asking any questions
D. To be open to advice and take responsibility for their own development

19 Which of the following most improves your chances of achieving a promotion?

achieving promotion Easy
A. Waiting silently and hoping to be noticed
B. Avoiding any additional responsibilities
C. Consistently demonstrating strong performance and initiative
D. Criticising the work of colleagues

20 What does achieving promotion generally mean in a career context?

achieving promotion Easy
A. Taking a temporary break from work
B. Reducing your working hours permanently
C. Advancing to a role with greater responsibility or seniority
D. Moving to a completely unrelated industry

21 A newly promoted team lead notices that team members still bring every decision to her for approval, slowing progress. Which action best reflects an effective transition into a leadership role?

moving into leadership Medium
A. Asking her own manager to approve all team decisions instead
B. Reviewing every decision personally to maintain consistent quality
C. Reducing the number of tasks assigned to the team each week
D. Delegating authority and clarifying which decisions the team can make independently

22 A leader who relies mainly on inspiring a shared vision and encouraging personal growth in followers is primarily demonstrating which leadership style?

moving into leadership Medium
A. Autocratic leadership
B. Transactional leadership
C. Transformational leadership
D. Laissez-faire leadership

23 When a person first steps into a leadership position, a common psychological challenge is shifting their sense of identity. What does this shift mainly involve?

moving into leadership Medium
A. Maintaining exactly the same daily tasks as before
B. Avoiding responsibility for others' mistakes
C. Focusing entirely on personal technical achievements
D. Deriving success from the team's outcomes rather than individual output

24 A manager sets a goal for the team that is Specific, Measurable, Achievable, Relevant, and Time-bound. This approach is best described as using which framework?

succeeding as a manager Medium
A. GROW model
B. SWOT analysis
C. Pareto principle
D. SMART goals

25 A manager gives feedback by describing the situation, the specific behaviour observed, and its impact. Which feedback model is being applied?

succeeding as a manager Medium
A. The SBI (Situation-Behaviour-Impact) model
B. The 360-degree review model
C. The Belbin team roles model
D. The Maslow hierarchy model

26 A manager wants to develop an employee who is highly skilled but recently unmotivated. According to situational leadership, which style is most appropriate?

succeeding as a manager Medium
A. Coaching, by closely instructing on every task
B. Supporting, by encouraging and sharing decision-making
C. Directing, by giving detailed step-by-step instructions
D. Delegating, by handing over full responsibility immediately

27 A manager notices that one team member handles 80% of customer complaints while others handle very few. Applying the Pareto principle, what is the most useful managerial insight?

succeeding as a manager Medium
A. Complaints should be distributed randomly across the team
B. All team members contribute equally to complaints handling
C. The busiest employee should always receive the highest pay
D. A small number of causes may account for most of the workload imbalance

28 A first-time manager struggles because they keep completing tasks themselves rather than trusting their team. This behaviour is best described as which management pitfall?

succeeding as a manager Medium
A. Coaching
B. Delegation
C. Empowerment
D. Micromanagement

29 A professional attends events mainly to swap business cards and asks for favours without ever offering help. Why is this networking approach likely to be ineffective?

networking Medium
A. Offering help to others weakens one's professional position
B. Networking success depends only on the number of events attended
C. Effective networking is built on mutual value and reciprocity over time
D. Collecting many contacts always guarantees strong professional relationships

30 In networking theory, contacts who connect you to entirely new groups and information you would not otherwise access are best described as which type of tie?

networking Medium
A. Closed ties
B. Weak ties
C. Redundant ties
D. Strong ties

31 A person wants to build their professional network authentically. Which strategy best supports long-term relationship development?

networking Medium
A. Contacting people only when a job vacancy appears
B. Connecting online but never engaging with their content
C. Following up with contacts and sharing useful resources without immediate expectation
D. Focusing solely on senior executives while ignoring peers

32 An employee is described as a network 'broker' because they connect otherwise unconnected groups. What is the main career advantage of occupying this position?

networking Medium
A. Access to diverse information and greater influence across groups
B. Complete avoidance of workplace conflict
C. Reduced need to maintain any relationships
D. Guaranteed higher salary regardless of performance

33 A professional reviews their annual development plan and finds a goal is no longer relevant due to a change in company strategy. What is the most appropriate response?

reviewing your plans Medium
A. Continue pursuing the original goal to show commitment
B. Wait until the next annual review to make any changes
C. Revise the goal to align with the new strategic direction
D. Abandon planning altogether since goals keep changing

34 A manager uses a cycle of Plan, Do, Check, Act to continuously improve their development approach. This reflects which model of reviewing and improving?

reviewing your plans Medium
A. The PDCA (Deming) cycle
B. The Belbin roles model
C. The GROW coaching model
D. The SBI feedback model

35 When reviewing progress toward a career goal, why is it important to use measurable indicators rather than general impressions?

reviewing your plans Medium
A. Measurement removes the need to set future goals
B. Measurable indicators provide objective evidence of progress and areas to adjust
C. General impressions are always more accurate than data
D. Indicators guarantee that all goals will be achieved

36 A person conducts a reflective review after completing a major project, asking what went well and what could improve. This practice is best described as which activity?

reviewing your plans Medium
A. Reflective practice
B. Delegation
C. Contingency planning
D. Benchmarking

37 A mentee frequently asks their mentor to solve problems for them rather than guide their thinking. Why does this reduce the value of the mentoring relationship?

working with a mentor Medium
A. Mentoring works best when the mentee avoids reflection
B. Mentors are obligated to complete the mentee's tasks
C. Mentors should make all decisions for the mentee
D. Mentoring aims to develop the mentee's own judgement and independence

38 To get the most from a mentoring relationship, which action should a mentee take before each meeting?

working with a mentor Medium
A. Avoid raising difficult challenges to save time
B. Prepare specific questions and topics they want to discuss
C. Wait for the mentor to set the entire agenda
D. Bring only good news to keep the mentor positive

39 What is the key difference between a mentor and a line manager in supporting someone's career development?

working with a mentor Medium
A. A mentor sets the person's performance targets and pay
B. A mentor is always more senior than the line manager
C. A mentor supervises the person's daily tasks directly
D. A mentor offers guidance without formal authority over the person's work

40 An employee consistently performs well but is repeatedly overlooked for promotion. Which action is most likely to improve their chances?

achieving promotion Medium
A. Reducing their workload to appear less stressed
B. Waiting quietly for managers to eventually notice their work
C. Focusing only on tasks unrelated to the target role
D. Making their achievements and ambitions visible to decision-makers

41 A newly promoted team leader continues to complete technical tasks personally rather than delegating, believing this maintains quality. Team output slows and members disengage. Which analysis best explains the underlying failure in this leadership transition?

moving into leadership Hard
A. The team members are underqualified and require closer supervision than the leader anticipated
B. The leader lacks the technical competence required to supervise the work being produced
C. The leader has failed to shift from an individual-contributor identity to an enabling-others identity, treating personal task mastery as the source of value
D. The organisation promoted the wrong person and should reverse the decision quickly

42 Two leaders face an identical crisis. Leader A imposes a fixed solution immediately; Leader B frames the problem, sets boundaries, and invites the team to co-create the response. Under conditions of high uncertainty and skilled staff, why is Leader B's approach generally more effective?

moving into leadership Hard
A. It removes the leader from accountability for the eventual outcome
B. It guarantees consensus and eliminates the possibility of conflict within the team
C. It distributes cognitive load and leverages distributed expertise while preserving commitment through participation
D. It is faster to execute than any directive approach in every situation

43 A manager consistently hits short-term targets but experiences high staff turnover and declining morale. Applying a balanced view of managerial success, what is the most defensible interpretation?

succeeding as a manager Hard
A. Morale is a soft factor that has no bearing on managerial evaluation
B. The manager is unequivocally successful because measurable targets are the only valid criterion
C. The turnover is irrelevant provided replacement staff can be recruited at similar cost
D. Success is being achieved at the expense of sustainability, so current performance overstates the manager's true effectiveness

44 A manager must allocate limited attention across planning, monitoring, developing staff, and firefighting. Over three months, they spend roughly of time firefighting. What does this pattern most likely indicate about their managerial practice?

succeeding as a manager Hard
A. The manager is highly responsive and therefore performing the role exactly as intended
B. Firefighting is the core function of management and should occupy most of any manager's time
C. Weak upstream planning and delegation are generating the reactive workload they are then forced to absorb
D. The team is simply unlucky and the pattern carries no diagnostic information

45 Research on professional networks distinguishes strong ties from weak ties. A professional seeking novel job opportunities and fresh information relies almost exclusively on their close inner circle. Why is this strategy likely to underperform?

networking Hard
A. Close ties are unreliable and rarely provide accurate information about opportunities
B. Close ties tend to share overlapping information, whereas weak ties bridge to non-redundant knowledge and opportunities
C. Weak ties are always more emotionally supportive than strong ties in career transitions
D. Strong ties cannot provide referrals because they are too personally invested

46 A professional treats networking purely as extracting favours, contacting people only when needing something. Over time their network becomes less responsive. Which principle best explains this decline?

networking Hard
A. The professional should increase the frequency of their requests to stay visible
B. The contacts have simply become too busy to respond to any external requests
C. Networking effectiveness naturally decays regardless of how relationships are maintained
D. Networks operate on reciprocity and mutual value, so a purely transactional, one-directional approach erodes relational capital

47 Two professionals have networks of identical size. One's contacts all come from the same department; the other's span multiple functions and organisations. In terms of career capital, why does structural diversity usually matter more than raw size?

networking Hard
A. Network size and diversity have equivalent effects on career outcomes
B. Larger networks are always superior regardless of the composition of contacts
C. Diverse networks span structural holes, giving access to varied information and brokerage advantages that homogeneous networks lack
D. Homogeneous networks provide deeper trust that always outweighs any diversity benefit

48 A professional reviews annual goals only at year-end, comparing outcomes to the original plan and finding large deviations. What is the most significant methodological weakness in this review practice?

reviewing your plans Hard
A. Comparing outcomes to the original plan is inherently invalid as a review technique
B. The infrequent, backward-only review prevents timely course correction when assumptions change during the period
C. Deviation from a plan is proof the original plan was poorly constructed
D. Annual reviews are always too frequent to yield useful strategic insight

49 During a review, a professional discovers a goal is no longer relevant because the market changed, yet they persist because abandoning it feels like failure. Which cognitive bias best explains this, and what is the sound response?

reviewing your plans Hard
A. Sunk cost fallacy; the decision should be based on future value, not resources already invested
B. Confirmation bias; they should gather more evidence that the goal still matters
C. Anchoring bias; they should lower their expectations for the goal's outcome
D. Optimism bias; they should simply extend the deadline for the goal

50 A well-designed plan review separates two distinct questions. Which pairing correctly captures the two questions that should not be conflated?

reviewing your plans Hard
A. Did I document progress? versus Did I report progress to others?
B. Did I work hard enough? versus Did my colleagues work hard enough?
C. Am I executing the plan well? versus Is the plan itself still the right plan?
D. Was the goal ambitious? versus Was the deadline generous?

51 A mentee brings every decision to their mentor for a definitive answer and implements it without independent evaluation. Although outcomes are initially good, this pattern is problematic. Why?

working with a mentor Hard
A. It prevents the mentor from learning anything from the relationship
B. It fosters dependency rather than developing the mentee's own judgement, undermining the developmental purpose of mentoring
C. It risks the mentor giving advice outside their area of expertise
D. It places too great a time burden on the mentor's schedule

52 A professional confuses the roles of mentor, coach, and sponsor. In a scenario where they need someone to actively advocate for their promotion in rooms they are not in, which relationship is required and why?

working with a mentor Hard
A. A sponsor, because sponsorship involves using one's own capital to advocate for and open doors for the protégé
B. A mentor, because mentors give private advice and that is sufficient for advancement
C. Any of the three, because the roles are functionally interchangeable in practice
D. A coach, because coaching improves performance and performance alone secures promotion

53 A mentoring relationship has become stale: meetings are pleasant but no growth occurs. Applying good mentoring practice, what is the most constructive response for the mentee?

working with a mentor Hard
A. Ask the mentor to take a more directive, instruction-giving approach in future
B. Immediately terminate contact without discussion to avoid an awkward conversation
C. Continue the meetings because any contact with a senior person is valuable
D. Renegotiate the relationship's goals and boundaries, or recognise it has run its course and evolve or end it well

54 An employee performs their current role excellently but is repeatedly passed over for promotion. A common misconception explains their frustration. What is the key insight they are missing?

achieving promotion Hard
A. Promotion is determined solely by seniority, so they simply need to wait longer
B. Promotion typically rewards demonstrated readiness for the next role, not mere excellence in the current one
C. Excellent current performance guarantees promotion if maintained long enough
D. Promotion decisions are random and cannot be influenced by the individual

55 Two candidates for promotion are equally competent. One has quietly delivered strong results; the other has delivered comparable results while ensuring key decision-makers understand their contributions. Which analysis best explains why the second is more likely to be promoted?

achieving promotion Hard
A. The second candidate is genuinely more competent despite the stated equivalence
B. Visibility ensures decision-makers can accurately assess contribution, and unrecognised competence rarely translates into advancement
C. The first candidate will inevitably be promoted later as a fair correction
D. Promotion depends only on self-promotion and is unrelated to actual results

56 A professional's promotion case rests entirely on a single high-profile project. From a risk and evidence standpoint, why is this a fragile strategy?

achieving promotion Hard
A. A single data point is easily attributed to luck or team effort, whereas a consistent track record establishes reliable capability
B. High-profile projects are always viewed negatively by promotion committees
C. Promotion committees prefer candidates who avoid high-profile work entirely
D. One project is more than sufficient evidence for any promotion decision

57 A technically brilliant specialist is promoted to lead a team and struggles despite deep expertise. This illustrates a well-known principle of organisational advancement. Which principle and its implication is being demonstrated?

moving into leadership Hard
A. The Halo effect—their expertise will eventually make them an effective leader automatically
B. The Dunning-Kruger effect—they overestimate their leadership skill and should stop trying
C. Regression to the mean—their performance will naturally recover without any intervention
D. The Peter Principle risk—competence in one role does not guarantee competence in a qualitatively different role, so new skills must be developed

58 A manager oscillates between micromanaging some staff and neglecting others. Applying situational thinking, what is the most sophisticated correction to this inconsistency?

succeeding as a manager Hard
A. Adopt a single uniform management style and apply it identically to everyone
B. Match the level of direction and support to each individual's competence and commitment for the specific task
C. Give everyone full autonomy to eliminate any perception of favouritism
D. Micromanage everyone to guarantee consistent standards across the team

59 An introverted professional avoids networking, believing it requires being outgoing and working large rooms. Reframing networking accurately, which strategy best suits them without contradicting the evidence on effective networking?

networking Hard
A. Delegate all relationship-building to more extroverted colleagues
B. Build a smaller number of deep, high-quality one-to-one relationships, since network quality and reciprocity matter more than volume of contacts
C. Abandon networking entirely and rely solely on formal application processes
D. Force themselves to attend as many large events as possible to build tolerance

60 In a robust review process, a professional builds in explicit checkpoints to test the assumptions their plan depends on. Why is testing assumptions, rather than only tracking progress, the more powerful review discipline?

reviewing your plans Hard
A. Assumption testing replaces the need to measure progress at all
B. Progress metrics show whether you are on track toward the goal, but assumption testing reveals whether the goal itself remains valid
C. Assumptions rarely change, so testing them is largely a formality
D. Tracking progress is unnecessary once a plan has been approved