Unit 5: Jira and Bugzilla for Testers - Practice Quiz

CSE379 — Mobile Automated Testing 60 Questions
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1 What is the main purpose of setting up a JIRA trial account?

Setup JIRA Trial for Practice Easy
A. To write database queries
B. To practice managing issues
C. To design mobile screens
D. To create email accounts

2 Which issue type is normally selected when reporting a software defect in JIRA?

Report a new defect in JIRA Easy
A. Epic
B. Bug
C. Story
D. Task

3 What can a tester do after finding an existing defect in JIRA?

Search and Update Defect Information Easy
A. Install a new browser
B. Update its information
C. Delete the project
D. Change the operating system

4 What does the Environment field describe when reporting a defect?

Report Defect with Environment Value Easy
A. The tester's job title
B. The conditions where the defect occurred
C. The issue's creation date
D. The project's budget

5 Which JIRA field identifies the person responsible for handling a defect?

Report defect and link Team members Easy
A. Label
B. Assignee
C. Reporter
D. Component

6 Why are components used when reporting a defect in JIRA?

Define Components in Defect Easy
A. To encrypt the defect
B. To replace the issue key
C. To close the project
D. To classify the affected product area

7 What is a label used for in a JIRA defect?

Report Defect with Label Easy
A. Starting a video call
B. Assigning a password
C. Changing the issue type
D. Adding searchable keywords

8 What usually happens after a reported defect is confirmed as valid?

Bug Life Cycle - Valid Defect Easy
A. It is converted into a user account
B. It becomes a project
C. It is assigned for fixing
D. It is immediately archived

9 What does an invalid defect mean?

Bug Life Cycle - Invalid Defect Easy
A. The issue has a high priority
B. The issue is ready for release
C. The issue has been fixed successfully
D. The issue is not considered a real defect

10 What does it mean when a developer rejects a valid defect?

Bug Life Cycle - Valid Defect Rejected by Developer Easy
A. The developer disagrees that it should be fixed
B. The tester has deleted the project
C. The defect has automatically been released
D. The issue has become a component

11 What is the purpose of basic search in JIRA?

Basic Search of JIRA Tickets Easy
A. To create a test device
B. To change a user's password
C. To compile a mobile application
D. To find issues using common fields

12 What is a JIRA filter?

Advanced Search Options: Issues and Filters Easy
A. A saved issue search
B. A software installation file
C. A screen brightness setting
D. A developer's contact list

13 Which field can be used to search for defects assigned to a particular person?

Advanced Search Options: Use Different fields to search items Easy
A. Assignee
B. Attachment
C. Resolution
D. Created date

14 What is Bugzilla primarily used for?

Introduction to Bugzilla Easy
A. Managing bank accounts
B. Creating presentation slides
C. Editing photographs
D. Tracking software defects

15 Why might testers use a Bugzilla test server?

Working on Bugzilla test Server Easy
A. To increase device storage
B. To replace the production database
C. To publish the final application
D. To practice without affecting live data

16 Which detail is important when filing a bug in Bugzilla?

File a Bug in Bugzilla Easy
A. Personal music choice
B. Office seating number
C. Computer wallpaper
D. Steps to reproduce

17 Which field briefly summarizes the problem in a newly reported JIRA defect?

Report a new defect in JIRA Easy
A. Sprint
B. Watchers
C. Component
D. Summary

18 Which field shows the current stage of a defect in its workflow?

Search and Update Defect Information Easy
A. Priority
B. Environment
C. Status
D. Label

19 Which status may be used when a JIRA issue is determined not to be a valid defect?

Bug Life Cycle - Invalid Defect Easy
A. In Progress
B. Verified
C. Reopened
D. Invalid

20 What information should a Bugzilla bug description explain?

File a Bug in Bugzilla Easy
A. How much memory the office has
B. What problem occurred
C. Which team meeting is next
D. Which theme the tester prefers

21 A testing team wants a temporary JIRA Cloud site for practicing defect management without affecting its production projects. What is the most appropriate setup approach?

Setup JIRA Trial for Practice Medium
A. Create a separate trial site and use a sample project
B. Add a practice workflow to the production defect project
C. Use personal labels to separate practice defects from real defects
D. Create test defects in the production project and delete them

22 After creating a JIRA trial, a tester cannot create defects in a practice project. Which configuration should be checked first?

Setup JIRA Trial for Practice Medium
A. The user's notification language
B. The user's dashboard sharing preference
C. The project's Create Issues permission
D. The project's issue export format

23 A mobile app closes whenever a user taps Pay Now after entering an expired card. Which summary is most suitable for a new JIRA defect?

Report a new defect in JIRA Medium
A. App crashes on Pay Now with an expired card
B. Payment feature has a serious problem for users
C. The mobile application is currently not working
D. Expired cards should be handled more carefully

24 A tester can reproduce a login failure only after following a particular sequence of actions. Where should this sequence primarily be recorded in the JIRA issue?

Report a new defect in JIRA Medium
A. Description
B. Fix Version
C. Resolution
D. Watcher list

25 A tester discovers that an existing defect has incomplete reproduction steps but is otherwise accurate. What is the best action?

Search and Update Defect Information Medium
A. Edit the defect description and add the missing steps
B. Create a duplicate defect containing the complete steps
C. Change the defect type from Bug to Task
D. Close the defect and submit a replacement immediately

26 A defect occurs only on Android 14 when the app uses a cellular network. Which Environment value is most useful?

Report Defect with Environment Value Medium
A. Latest Android phone with the current application
B. Production-like setup with standard user settings
C. Mobile device connected through an available network
D. Android 14, app 5.2.1, Pixel 7, cellular network

27 A tester reports a defect that should be investigated by a specific developer, while two other teammates only need progress notifications. Which JIRA fields best support this requirement?

Report defect and link Team members Medium
A. Set the developer as Assignee and add teammates as Watchers
B. Set the teammates as Assignees and developer as Reporter
C. Set all three members as Reporters on the same issue
D. Add all three names to Labels and leave Assignee empty

28 A mobile project defines Authentication, Payments, and Notifications as JIRA components. A defect occurs when biometric login fails after a password change. Which component should the tester select?

Define Components in Defect Medium
A. Payments
B. No component
C. Notifications
D. Authentication

29 A test lead wants to find defects discovered during a regression cycle across several components. Which use of a JIRA label best supports this goal?

Report Defect with Label Medium
A. Apply the same regression-cycle label to all relevant defects
B. Replace each defect summary with the regression cycle name
C. Create a separate component for each regression execution
D. Assign every regression defect to the same developer

30 A developer fixes a valid defect and moves it to Resolved. The tester repeats the original steps on the specified fixed build and the failure no longer occurs. What should the tester normally do next?

Bug Life Cycle - Valid Defect Medium
A. Move the defect back to Open for another developer
B. Close the defect with an appropriate resolution
C. Mark the defect as Duplicate of the release issue
D. Reopen the defect using the original evidence

31 During verification, a tester finds that the original valid defect still occurs on the build that supposedly contains the fix. What is the most appropriate transition?

Bug Life Cycle - Valid Defect Medium
A. Close the defect and file an unrelated task
B. Reopen the defect and attach current evidence
C. Delete the defect and create a new project
D. Resolve the defect again with no new comment

32 A reported behavior exactly matches an approved requirement and occurs consistently by design. After confirming this with the product owner, how should the issue normally be resolved?

Bug Life Cycle - Invalid Defect Medium
A. Resolve it as Fixed because no code change is required
B. Keep it Open until a future release changes the behavior
C. Mark it Duplicate even though no matching issue exists
D. Resolve it as Not a Bug or an equivalent invalid resolution

33 A tester reports a failure caused by using an unsupported operating system version. The supported-platform documentation clearly excludes that version. What should be added before resolving the defect as invalid?

Bug Life Cycle - Invalid Defect Medium
A. A new fix version for the unsupported platform
B. A reference to the documented platform requirement
C. A component owned by the operating system vendor
D. A duplicate link to the current test execution

34 A developer rejects a reproducible defect as Cannot Reproduce, but the tester can still reproduce it on a specific device and build. What should the tester do?

Bug Life Cycle - Valid Defect Rejected by Developer Medium
A. Remove the device details and simplify the reproduction steps
B. Create several copies and assign them to other developers
C. Reopen it with exact environment details, logs, and evidence
D. Change the resolution to Fixed and proceed with testing

35 A tester remembers that a ticket summary contains the words offline payment, but does not remember its key or project. What is the most efficient first search?

Basic Search of JIRA Tickets Medium
A. Filter only by the latest application fix version
B. Browse every project's complete issue list manually
C. Use basic text search with the remembered summary words
D. Search only issues currently assigned to the tester

36 A test lead frequently needs the same list of unresolved high-priority defects. After constructing the search, what should the lead do to reuse it?

Advanced Search Options: Issues and Filters Medium
A. Export the results and delete the search
B. Convert every result into a subtask
C. Add the query text to each issue comment
D. Save the search as a named filter

37 Which JQL query finds unresolved bugs in project MOB ordered with the highest priorities first?

Advanced Search Options: Issues and Filters Medium
A. project = MOB OR issuetype = Bug OR resolution IS EMPTY ORDER BY priority DESC
B. project = MOB AND issuetype = Task AND resolution IS EMPTY ORDER BY priority ASC
C. project = MOB AND issuetype = Bug AND resolution IS EMPTY ORDER BY priority DESC
D. project = MOB AND issuetype = Bug AND resolution IS NOT EMPTY ORDER BY priority DESC

38 A tester needs all open issues assigned to dev1 that have either the android or ios label. Which JQL query is correct?

Advanced Search Options: Use Different fields to search items Medium
A. assignee = dev1 OR status = Open OR labels IN (android, ios)
B. assignee = dev1 AND status = Closed AND labels NOT IN (android, ios)
C. assignee != dev1 AND status = Open AND labels IN (android, ios)
D. assignee = dev1 AND status = Open AND labels IN (android, ios)

39 A team organizes Bugzilla records by product and component. A tester finds a checkout failure in the Android application. Why is selecting the correct component important?

Introduction to Bugzilla Medium
A. It prevents all users outside the component from viewing the bug
B. It guarantees that the bug receives the highest possible severity
C. It automatically proves that the reported behavior is a defect
D. It helps route and categorize the bug for the responsible area

40 While practicing on a public Bugzilla test server, a tester wants to verify email notifications without disturbing real project teams. What is the best approach?

Working on Bugzilla test Server Medium
A. Use random public email addresses in the CC field
B. Use a test account and bugs created in the designated test product
C. Add maintainers from active products to every practice bug
D. File practice bugs in a live product and close them afterward

41 A team creates a JIRA trial project for mobile testing. Testers must submit defects, developers must transition them, and the test manager must configure workflows without changing global settings. Which setup best satisfies these requirements?

Setup JIRA Trial for Practice Hard
A. Use a team-managed project and configure only personal notification rules
B. Use a company-managed project with project-level roles and permissions
C. Use a company-managed project and grant every user site administration
D. Use a team-managed project with unrestricted administrator access

42 A defect occurs only after a clean installation, requires a specific login role, and causes the application to freeze after tapping Save. Which report provides the strongest initial basis for reproduction and triage?

Report a new defect in JIRA Hard
A. Summary, severity, screenshot, and tester name
B. Summary, preconditions, reproducible steps, expected result, and actual result
C. Summary, affected screen, browser version, and project URL
D. Summary, developer name, fix estimate, and test completion date

43 A tester finds three similar JIRA defects. One is assigned to the wrong release, one has an incorrect priority, and one is already resolved. What is the safest update strategy?

Search and Update Defect Information Hard
A. Modify the issue summaries so the records become distinguishable
B. Close the resolved defect and recreate the other two records
C. Bulk-edit all three defects with the same release and priority
D. Update only the verified fields on the matching defect records

44 A payment failure is reproducible only on Android 14, Pixel 7, release build 5.2.1, using a corporate VPN and a specific backend region. Which environment entry is most useful?

Report Defect with Environment Value Hard
A. Expected payment result, severity, and assigned developer
B. Tester name, test case identifier, and execution duration
C. Android device and application version only
D. Device model, OS, build, network path, and backend region

45 A defect requires a developer to implement the fix, a QA lead to validate it, and a product owner to approve a release-risk decision. Which assignment approach is most appropriate?

Report defect and link Team members Hard
A. Assign the issue to all three users through multiple assignee fields
B. Assign the issue to the product owner and mention the others
C. Assign the issue to the developer and add the QA lead and product owner as watchers
D. Assign the issue to the QA lead and add the developer as a label

46 A mobile application contains independent components named Authentication, Checkout, and Push Notifications. A crash occurs when a push notification opens an expired checkout session. Which component selection is most defensible?

Define Components in Defect Hard
A. Select every component because multiple actions are involved
B. Select Checkout because the failure occurs during checkout recovery
C. Select Authentication because the session is expired
D. Select Push Notifications because the notification launches the flow

47 A defect is caused by an intermittent failure in a third-party mobile SDK and must be grouped with other vendor-related risks without changing ownership. Which labeling approach is best?

Report Defect with Label Hard
A. Replace the component with vendor-sdk
B. Set the assignee to the vendor organization
C. Put the labels only in the issue description
D. Add labels such as third-party and intermittent

48 A tester submits a defect with reliable steps. The developer reproduces it, implements a fix, and moves it to Resolved. The tester confirms the fix in the target build. What is the correct next lifecycle action?

Bug Life Cycle - Valid Defect Hard
A. Reopen the defect because the original report was valid
B. Reject the defect because development is complete
C. Close the defect after recording successful verification
D. Duplicate the defect for regression-test evidence

49 A reported issue cannot be reproduced, matches documented product behavior, and has no evidence of a requirement violation. Which disposition is most appropriate?

Bug Life Cycle - Invalid Defect Hard
A. Assign it to another developer for an independent fix
B. Leave it open until the next release candidate
C. Mark it invalid or not a bug with supporting notes
D. Close it as a duplicate

50 A developer rejects a defect as invalid, but the tester reproduces it on the supported device matrix and links the requirement that is violated. What should the tester do next?

Bug Life Cycle - Valid Defect Rejected by Developer Hard
A. Close the issue because developer rejection is final
B. Change the priority to Critical without adding comments
C. Reopen or transition the issue with evidence and request review
D. Delete the rejected issue and file a replacement

51 A tester needs all unresolved defects assigned to the current user in the mobile project. Which search criteria are necessary?

Basic Search of JIRA Tickets Hard
A. Project, component, resolution, and reporter
B. Project, issue type, status, and creator
C. Project, issue type, unresolved status, and current assignee
D. Project, priority, label, and updated date

52 A saved JIRA filter is shared with the QA group and used by a dashboard gadget. An editor changes its JQL to include only defects from the current sprint. What is the main risk?

Advanced Search Options: Issues and Filters Hard
A. All issue histories will be deleted by the filter change
B. The dashboard will always retain the previous result set
C. The filter will become a project component automatically
D. The shared filter's meaning changes for every dependent user

53 A release manager wants defects that are unresolved, affect version 5.3, belong to Checkout, and have either Critical or Blocker priority. Which logical structure is correct?

Advanced Search Options: Use Different fields to search items Hard
A. project = MOBILE AND statusCategory != Done AND fixVersion = 5.3 AND component = Checkout AND priority IN (Critical, Blocker)
B. project = MOBILE AND resolution IS NOT EMPTY AND priority NOT IN (Critical, Blocker)
C. project = MOBILE OR statusCategory != Done OR fixVersion = 5.3 OR component = Checkout OR priority IN (Critical, Blocker)
D. project = MOBILE AND statusCategory = Done AND fixVersion != 5.3 AND component != Checkout

54 A JQL query must find defects containing the phrase session expired in the summary or description, excluding issues labeled wontfix. Which query expresses that intent?

Advanced Search Options: Use Different fields to search items Hard
A. summary = "session expired" AND description = "session expired" AND labels = wontfix
B. summary !~ "session expired" AND description !~ "session expired" OR labels IN (wontfix)
C. (summary ~ "session expired" OR description ~ "session expired") AND labels NOT IN (wontfix)
D. summary ~ "session expired" OR description ~ "session expired" AND labels != wontfix

55 A team moving from JIRA to Bugzilla needs to preserve defect ownership and prevent unresolved issues from being treated as completed. Which Bugzilla concepts require the closest mapping attention?

Introduction to Bugzilla Hard
A. Filter subscription, gadget, version, and worklog
B. Board, swimlane, rank, and burndown chart
C. Dashboard, sprint, epic, and story points
D. Product, component, assignee, and status or resolution

56 A tester files a defect on a Bugzilla test server and later cannot find it on the production server. What is the most likely explanation?

Working on Bugzilla test Server Hard
A. Test and production servers usually maintain separate databases
B. Only developers can view defects after creation
C. Bugzilla automatically hides defects after submission
D. Production searches exclude all mobile-related defects

57 Before testing a Bugzilla workflow on a shared test server, which action best prevents misleading results for other testers?

Working on Bugzilla test Server Hard
A. Confirm the test product, account permissions, and isolated sample data
B. Change global workflow settings for each scenario
C. File every scenario under the first available component
D. Use production credentials and real customer data

58 A Bugzilla report concerns a crash that occurs after rotating the device during checkout. It is reproducible on one supported OS version but not another. Which filing approach is strongest?

File a Bug in Bugzilla Hard
A. Use a broad summary and leave version and platform unspecified
B. Use a precise summary, product/component, version, platform, steps, expected and actual results
C. Set the resolution to Fixed and attach only the crash screenshot
D. Choose the highest severity and omit reproduction conditions

59 Two Bugzilla reports describe the same crash, but one includes a stack trace and the other includes device logs from a different OS version. What should the tester do before filing another report?

File a Bug in Bugzilla Hard
A. Close both existing reports as invalid
B. File a third report with a higher severity
C. Search existing bugs and add version-specific evidence to the relevant one
D. Replace the existing summary with the complete log output

60 A defect disappears when the device uses Wi-Fi instead of cellular data. The app, device, and build remain unchanged. Which conclusion should guide the environment report?

Report Defect with Environment Value Hard
A. The device model is the only meaningful environment variable
B. The network type is a potentially causal environment variable
C. The defect should be classified as invalid immediately
D. The build number should be removed because it was unchanged