Unit 2: Personality, Emotions and Motivation - Practice Quiz

1 Which term best defines personality in organisational behaviour?

2 The Big Five personality model includes all of the following EXCEPT:

3 The Myers-Briggs Type Indicator (MBTI) classifies people into how many personality types?

4 According to the concept of locus of control, individuals with an internal locus believe that:

5 Which personality trait is characterised by being sociable, talkative, and assertive?

6 A person who is competitive, impatient, and always in a hurry is described as having which personality type?

7 In Transactional Analysis (TA), the three ego states are:

8 Who developed the theory of Transactional Analysis?

9 Attribution theory is primarily concerned with how people:

10 The tendency to attribute one's own failures to external factors and successes to internal factors is called:

11 According to attribution theory, consensus refers to whether:

12 Emotional intelligence (EI) refers to a person's ability to:

13 Which of the following is a component of emotional intelligence according to Goleman?

14 Affective Events Theory (AET) suggests that employee emotions are influenced by:

15 The difference between emotions and moods is that emotions are:

16 In Maslow's hierarchy of needs, which need is at the base of the pyramid?

17 According to Herzberg's Two-Factor Theory, salary and working conditions are classified as:

18 McGregor's Theory X assumes that employees:

19 Vroom's Expectancy Theory states that motivation depends on expectancy, instrumentality, and:

20 In McClelland's theory of needs, the desire to excel and achieve in relation to a set of standards is called the need for:

21 A manager describes an employee as anxious, moody, and easily upset by criticism. Which dimension of the Big Five personality model is this employee scoring high on?

22 An HR team uses the Myers-Briggs Type Indicator (MBTI) to classify a candidate as ISTJ. What does the letter J indicate about this person?

23 According to Freud's psychoanalytic theory, which component operates on the reality principle and mediates between desires and moral constraints?

24 An employee strongly believes that outcomes in life are determined by their own actions rather than luck or fate. This person has a:

25 A sales executive is pragmatic, keeps emotional distance, and manipulates situations to win deals, believing that the ends justify the means. This describes a person high in:

26 In Transactional Analysis, a manager says to a subordinate, "You should have known better than to make that mistake." Which ego state is the manager operating from?

27 Two colleagues communicate rationally and objectively, exchanging facts to solve a problem. In Transactional Analysis, this is best described as a:

28 According to Kelley's attribution theory, an observer notices that an employee behaves the same way in almost every situation. This behaviour shows:

29 A supervisor blames an employee's laziness for a missed deadline while ignoring the fact that the printer broke down. This is an example of the:

30 A student attributes their exam success to their own intelligence but blames failure on an unfair paper. This tendency to credit successes internally and failures externally is called:

31 A team leader senses that a member is discouraged and adjusts their approach to re-motivate the person. Which component of emotional intelligence is being demonstrated?

32 An employee feels intense anger at work but pauses, controls the outburst, and responds calmly. This self-management of disruptive emotions represents which EI component?

33 According to Affective Events Theory (AET), what is the primary driver of an employee's emotional reactions at work?

34 A customer service agent smiles and stays cheerful with a rude customer even though she feels irritated inside. This gap between displayed and felt emotions is known as:

35 According to Affective Events Theory, work events first shape employees' emotions, which then most directly influence:

36 An employee's salary and job security needs are fully met, so they now seek recognition and a sense of achievement. According to Maslow's hierarchy, which need is now dominant?

37 In Herzberg's Two-Factor Theory, improving salary and working conditions will most likely:

38 According to Vroom's Expectancy Theory, motivation is highest when an employee believes effort leads to good performance, performance leads to rewards, and the rewards are valued. This relationship is expressed as:

39 An employee discovers that a colleague doing similar work earns significantly more and reduces their own effort as a result. This reaction is best explained by:

40 According to McClelland's theory, an employee who consistently seeks challenging goals, takes personal responsibility, and wants quick feedback on performance is high in the need for:

41 A manager scores high on Conscientiousness but low on Openness to Experience in a Big Five assessment. According to trait research on job performance, which prediction is most defensible?

42 The Myers-Briggs Type Indicator (MBTI) is widely used yet criticised in scientific circles. Which criticism is the most methodologically serious?

43 Freud's structural model is invoked to explain an employee who suppresses justified anger at a supervisor and later snaps at a subordinate. Which combination best describes this sequence?

44 In assessing personality, a self-report inventory and a projective test yield conflicting profiles for the same candidate. Which interpretation reflects best psychometric judgment?

45 A person with a strong external locus of control faces repeated project setbacks. Which behavioural pattern is most theoretically consistent?

46 In Transactional Analysis, a manager says "You always mess up the reports" and the employee replies "Sorry, I'll try to do better." What transaction pattern is this?

47 A crossed transaction in TA is most likely to produce which organisational outcome?

48 According to Kelley's covariation model, an observer sees behaviour with high consensus, high distinctiveness, and high consistency. What attribution follows?

49 An observer credits a colleague's success to luck but attributes their own identical success to skill. Which two biases jointly explain this asymmetry?

50 The life position "I'm OK — You're not OK" in TA most typically manifests in a leader who exhibits which behaviour?

51 Affective Events Theory (AET) distinguishes affective from cognitive routes to attitudes. Which chain best represents its core proposition?

52 AET separates affect-driven behaviours from judgment-driven behaviours. Which pairing is correctly classified?

53 Emotional labour requiring frequent surface acting is theoretically linked to which outcome, and why?

54 A leader shows high self-awareness and relationship management but weak self-regulation. In Goleman's EI framework, what is the most likely consequence?

55 Critics argue certain ability-based EI measures overlap heavily with existing constructs. Which critique is the strongest?

56 Herzberg's Two-Factor Theory predicts a specific asymmetry that Maslow's hierarchy does not. Which statement captures it?

57 In Vroom's expectancy theory, an employee has valence , instrumentality , but expectancy . What does the model predict about motivational force?

58 According to Adams' equity theory, an employee perceiving under-reward inequity on an hourly wage is most likely to do which?

59 Self-Determination Theory warns about a specific risk when extrinsic rewards are attached to already intrinsically motivating work. What is it?

60 Locke and Latham's goal-setting theory specifies conditions under which difficult goals boost performance. Which combination is required?