1What is the primary purpose of enterprise planning?
Planning of an enterprise
Easy
A.To record only past financial transactions
B.To eliminate all forms of business risk
C.To set objectives and decide future actions
D.To recruit employees without estimating needs
Correct Answer: To set objectives and decide future actions
Explanation:
Enterprise planning establishes business objectives and determines the actions and resources needed to achieve them.
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2What does project identification mainly involve?
Project identification
Easy
A.Recording daily cash transactions
B.Preparing employee salary statements
C.Checking finished goods for defects
D.Finding suitable business opportunities
Correct Answer: Finding suitable business opportunities
Explanation:
Project identification involves discovering business ideas and opportunities that may be developed into viable projects.
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3Which factor is most important when selecting a business project?
Selection and formulation of project
Easy
A.Colour of the office walls
B.Technical and financial feasibility
C.Design of employee uniforms
D.Number of public holidays
Correct Answer: Technical and financial feasibility
Explanation:
A project should be selected after checking whether it is technically possible and financially viable.
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4What is a project report?
Project report preparation
Easy
A.A receipt issued to every customer
B.A register containing employee attendance
C.A list of daily production workers
D.A document describing a proposed project
Correct Answer: A document describing a proposed project
Explanation:
A project report presents the project's objectives, feasibility, costs, resources, and implementation plan.
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5Enterprise management mainly involves which activity?
Enterprise management
Easy
A.Coordinating resources to achieve objectives
B.Purchasing materials without checking requirements
C.Producing goods without quality standards
D.Setting prices without studying costs
Correct Answer: Coordinating resources to achieve objectives
Explanation:
Enterprise management coordinates people, money, materials, and other resources to achieve business objectives.
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6In marketing and production, what is a product?
Production management: product
Easy
A.A method used to count employees
B.A report prepared only for lenders
C.A payment made only to workers
D.An offering that satisfies a need
Correct Answer: An offering that satisfies a need
Explanation:
A product is a good, service, or idea offered to customers to satisfy a need or want.
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7Which product level represents the basic benefit sought by a customer?
Levels of products
Easy
A.Potential product
B.Actual product
C.Core product
D.Augmented product
Correct Answer: Core product
Explanation:
The core product is the fundamental benefit or solution that the customer is purchasing.
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8What is a product mix?
Product mix
Easy
A.Only the raw materials in storage
B.Only the best-selling item of a firm
C.All machines used by a factory
D.All product lines offered by a firm
Correct Answer: All product lines offered by a firm
Explanation:
A product mix includes all product lines and individual products offered by a business.
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9What is the main aim of quality control?
Quality control
Easy
A.To delay the production process
B.To increase employee absenteeism
C.To reduce customer communication
D.To ensure products meet standards
Correct Answer: To ensure products meet standards
Explanation:
Quality control checks products and processes to ensure that established quality standards are met.
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10Which of the following is a cost of production?
Cost of production
Easy
A.Donation made to a charity
B.Wages paid to factory workers
C.Loan given to another company
D.Dividend paid to shareholders
Correct Answer: Wages paid to factory workers
Explanation:
Wages paid to factory workers are part of the labour cost incurred in producing goods.
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11What is the purpose of production control?
Production controls
Easy
A.To keep production according to plan
B.To avoid setting delivery schedules
C.To stop checking material usage
D.To remove all production employees
Correct Answer: To keep production according to plan
Explanation:
Production control monitors operations so that quantity, quality, cost, and delivery targets are achieved.
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12Material management is concerned with which activity?
Material management
Easy
A.Purchasing, storing, and using materials
B.Advertising, selling, and promoting products
C.Recruiting, training, and paying employees
D.Borrowing, investing, and lending money
Correct Answer: Purchasing, storing, and using materials
Explanation:
Material management ensures that suitable materials are purchased, stored, and supplied efficiently.
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13Under the FIFO method of raw material costing, which materials are issued first?
Production management: raw material costing
Easy
A.Materials purchased first
B.Materials with highest prices
C.Materials purchased last
D.Materials with lowest prices
Correct Answer: Materials purchased first
Explanation:
FIFO means "First In, First Out," so the earliest purchased materials are treated as issued first.
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14What is the main objective of inventory control?
Inventory control
Easy
A.To purchase materials without planning
B.To keep unlimited stock at all times
C.To maintain an appropriate stock level
D.To avoid recording stock movements
Correct Answer: To maintain an appropriate stock level
Explanation:
Inventory control maintains enough stock for operations while avoiding excessive stock and unnecessary cost.
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15What does manpower planning determine?
Personnel management: manpower planning
Easy
A.The number and type of employees needed
B.The amount of material kept in stock
C.The selling price of every product
D.The quantity of finished goods required
Correct Answer: The number and type of employees needed
Explanation:
Manpower planning estimates how many employees are needed and what skills they should possess.
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16What does labour turnover measure?
Labour turnover
Easy
A.The rate at which materials enter the factory
B.The rate at which employees leave and are replaced
C.The rate at which customers purchase products
D.The rate at which machines produce finished goods
Correct Answer: The rate at which employees leave and are replaced
Explanation:
Labour turnover shows how frequently employees leave an organisation and are replaced by new workers.
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17Which statement correctly distinguishes wages from salaries?
Wages/salaries
Easy
A.Wages are business profits, while salaries are business losses
B.Wages are paid to customers, while salaries are paid to suppliers
C.Wages are often hourly, while salaries are usually monthly
D.Wages are always annual, while salaries are always daily
Correct Answer: Wages are often hourly, while salaries are usually monthly
Explanation:
Wages are commonly based on hours or units of work, while salaries are generally fixed monthly payments.
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18Which section of a project report estimates expected income and expenses?
Project report preparation
Easy
A.Financial analysis
B.Product packaging
C.Attendance record
D.Customer complaint log
Correct Answer: Financial analysis
Explanation:
Financial analysis presents estimated costs, income, profit, funding needs, and other financial information.
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19What is a reorder level?
Inventory control
Easy
A.The stock level at which a new order is placed
B.The maximum price charged for a product
C.The number of workers assigned to production
D.The quality standard used for finished goods
Correct Answer: The stock level at which a new order is placed
Explanation:
The reorder level indicates when fresh inventory should be ordered to prevent a stockout.
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20What does the width of a product mix refer to?
Product mix
Easy
A.The packaging weight of all products
B.The number of product lines offered
C.The price charged for each product
D.The physical size of each product
Correct Answer: The number of product lines offered
Explanation:
Product mix width means the total number of different product lines offered by a business.
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21A small enterprise plans to produce eco-friendly packaging. Which activity should be completed first to reduce the risk of starting without adequate demand information?
Planning of an enterprise
Medium
A.Recruit the full workforce
B.Estimate market demand
C.Purchase production machinery
D.Prepare the office layout
Correct Answer: Estimate market demand
Explanation:
Market demand should be assessed first because it helps determine whether the proposed enterprise has sufficient customers and sales potential.
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22A district has abundant fruit production but large quantities spoil because processing facilities are limited. Which project idea is most directly identified from this situation?
Project identification
Medium
A.A fruit-processing unit
B.A computer repair center
C.A private banking office
D.A residential construction firm
Correct Answer: A fruit-processing unit
Explanation:
The project addresses an existing local problem by converting surplus fruit into products with a longer shelf life.
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23Two projects have similar expected profits, but one requires less water in a water-scarce region. Which criterion should influence the project selection most strongly?
Selection and formulation of project
Medium
A.Number of promotional slogans
B.Owner's personal preference
C.Office decoration
D.Resource suitability
Correct Answer: Resource suitability
Explanation:
A project should match the available resources and local conditions. Lower water usage makes the project more feasible in that region.
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24Which section of a project report would normally explain the estimated sales volume, target customers, and expected selling price?
25A manager delegates purchasing authority to a supervisor but requires monthly reports on spending. Which management principle is illustrated?
Enterprise management
Medium
A.Delegation with control
B.Informal communication only
C.Centralization of every decision
D.Complete removal of authority
Correct Answer: Delegation with control
Explanation:
Delegation transfers authority for a task while the manager retains monitoring responsibility through regular reports.
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26A manufacturer changes the handle of a kitchen tool to make it safer and easier to use. Which product decision is being emphasized?
Production management: product
Medium
A.Increase in warehouse rent
B.Replacement of the sales force
C.Product design improvement
D.Reduction of market coverage
Correct Answer: Product design improvement
Explanation:
Changing the handle to improve safety and usability is a product design improvement based on customer needs.
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27A customer buys a washing machine mainly to save time and reduce household effort. At which product level is this benefit primarily represented?
Levels of products
Medium
A.Brand-name level
B.Core product
C.Packaging level
D.Warranty-document level
Correct Answer: Core product
Explanation:
The core product is the basic benefit or problem-solving value that the customer seeks, such as saving time and effort.
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28A company sells tea, coffee, and fruit juice. It adds herbal tea under its existing tea line. What has primarily increased?
Product mix
Medium
A.Product-line depth
B.Distribution intensity
C.Market geography
D.Product-line width
Correct Answer: Product-line depth
Explanation:
Adding another item within an existing tea line increases the number of products in that line, which is product-line depth.
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29A factory checks the diameter of every tenth component during production and stops the line when measurements exceed limits. What is the main purpose of this activity?
Quality control
Medium
A.Increase advertising reach
B.Calculate employee bonuses
C.Select new suppliers
D.Detect process variation
Correct Answer: Detect process variation
Explanation:
Sampling measurements during production helps identify variation and allows corrective action before many defective units are produced.
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30A unit incurs direct materials of $40, direct labour of $25, and factory overhead of $15. What is its total production cost?
Cost of production
Medium
A.$70
B.$80
C.$65
D.$95
Correct Answer: $80
Explanation:
Total production cost equals direct materials plus direct labour plus factory overhead: $40 + $25 + $15 = $80.
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31A production schedule requires 500 units to be completed by Friday, but only 300 units are finished by Wednesday. Which control action is most appropriate?
Production controls
Medium
A.Stop all production permanently
B.Ignore the variance until Friday
C.Increase the product selling price
D.Compare progress and reschedule resources
Correct Answer: Compare progress and reschedule resources
Explanation:
Production control involves comparing actual progress with the plan and reallocating resources or adjusting schedules when delays occur.
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32A purchase department groups similar materials, standardizes specifications, and negotiates bulk orders. Which material-management objective is most directly supported?
Material management
Medium
A.Higher storage damage
B.Economical material procurement
C.Unplanned material consumption
D.Delayed production reporting
Correct Answer: Economical material procurement
Explanation:
Standardization and bulk purchasing can reduce purchase prices, simplify procurement, and lower handling costs.
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33A batch uses 200 kg of raw material at $6 per kg and incurs $120 in freight. What is the raw material cost of the batch?
Production management: raw material costing
Medium
A.$1,080
B.$1,320
C.$1,200
D.$1,440
Correct Answer: $1,320
Explanation:
Material cost is 6 = $1,200. Adding freight of $120 gives a total raw material cost of $1,320.
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34A store uses 50 units per day, and supplier delivery takes 6 days. Ignoring safety stock, what reorder level is appropriate?
Inventory control
Medium
A.250 units
B.350 units
C.300 units
D.56 units
Correct Answer: 300 units
Explanation:
Reorder level equals daily usage multiplied by lead time: units.
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35A firm expects to expand from 40 to 55 employees next year and anticipates five retirements. How many additional employees must it plan to recruit?
Personnel management: manpower planning
Medium
A.20 employees
B.15 employees
C.10 employees
D.25 employees
Correct Answer: 20 employees
Explanation:
The firm needs 15 additional positions for expansion and 5 replacements for retirements, so planned recruitment is employees.
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36A company had an average workforce of 200 employees during the year, and 24 employees left. Using the separation method, what was the labour turnover rate?
Labour turnover
Medium
A.18%
B.8%
C.12%
D.24%
Correct Answer: 12%
Explanation:
Labour turnover rate is calculated as .
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37A worker is paid $18 per hour and works 42 hours in a week. If overtime is paid at 1.5 times the normal rate for hours above 40, what is the weekly wage?
Wages/salaries
Medium
A.$756
B.$810
C.$792
D.$774
Correct Answer: $792
Explanation:
Regular pay is 720$. Overtime pay is $2 \times 18 \times 1.5 = , giving a total of .
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38A project report shows strong demand but negative cash flows during the first six months. Which part of the report should explain how these temporary shortages will be financed?
Project report preparation
Medium
A.Factory-cleaning schedule
B.Product-label design
C.Working-capital plan
D.Organization chart
Correct Answer: Working-capital plan
Explanation:
A working-capital plan explains short-term funding needs for inventory, wages, operating expenses, and other early cash requirements.
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39A company records customer complaints, identifies that most defects originate from one machine, and adjusts that machine. Which approach is being used?
Quality control
Medium
A.Sales territory allocation
B.Financial forecasting
C.Market segmentation
D.Corrective quality action
Correct Answer: Corrective quality action
Explanation:
The company uses defect information to find a process cause and correct it, which is a corrective quality-control action.
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40An item has annual demand of 2,400 units, ordering cost of $50 per order, and holding cost of $2 per unit per year. Using , what is the approximate economic order quantity?
Inventory control
Medium
A.300 units
B.245 units
C.346 units
D.490 units
Correct Answer: 346 units
Explanation:
Substituting the values gives units.
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41An entrepreneur is choosing among three mutually exclusive plant sizes. Estimated project payoffs are shown below in thousands of monetary units.
| Plant | Low demand, | High demand, |
|---|---:|---:|
| Small | | |
| Medium | | |
| Large | | |
Financing is available only for a plant whose payoff is non-negative under every demand state. Which plant should be selected by maximizing expected monetary value among eligible alternatives?
Planning of an enterprise
Hard
A.Large plant, with an expected payoff of
B.Medium plant, with an expected payoff of
C.Small plant, with an expected payoff of
D.Small plant, with an expected payoff of
Correct Answer: Medium plant, with an expected payoff of
Explanation:
The large plant is ineligible because it can produce a loss. Expected payoffs are for Small and for Medium, so Medium is selected.
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42Four project ideas are scored from to on market potential, technical feasibility, social benefit, and implementation risk. The respective weights are , , , and . Because a higher risk score is undesirable, the weighted score is calculated as market plus technical plus social minus risk. Which idea ranks first?
| Idea | Market | Technical | Social | Risk |
|---|---:|---:|---:|---:|
| A | | | | |
| B | | | | |
| C | | | | |
| D | | | | |
Project identification
Hard
A.Idea A, with a weighted score of
B.Idea B, with a weighted score of
C.Idea D, with a weighted score of
D.Idea C, with a weighted score of
Correct Answer: Idea D, with a weighted score of
Explanation:
Idea D scores , which is higher than the correctly risk-adjusted scores of the other ideas.
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43A project requires an initial investment of thousand. It will generate thousand at the end of each of the next three years and an additional salvage value of thousand at the end of year 3. At a discount rate of , what is the project's approximate net present value?
Selection and formulation of project
Hard
A. thousand
B. thousand
C. thousand
D. thousand
Correct Answer: thousand
Explanation:
The NPV is thousand. The positive NPV supports selection.
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44A proposed project expects annual sales of units at per unit, variable cost of per unit, and fixed cost of . In a combined adverse scenario, sales volume falls by and selling price falls by , while unit variable cost and fixed cost remain unchanged. What annual operating result should the formulation report?
Selection and formulation of project
Hard
A.A profit of
B.A loss of
C.A loss of
D.A profit of
Correct Answer: A loss of
Explanation:
Revised contribution is . After fixed cost of , the project incurs a loss of .
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45A project report uses a 360-day year and estimates annual raw-material cost of million and annual conversion cost of million. Raw materials remain in stores for 30 days. Work in progress averages 15 days and contains all raw material but only of conversion cost. Finished goods remain for 20 days, receivables for 45 days, and raw-material suppliers allow 25 days of credit. Receivables are valued at production cost, and no cash reserve is required. What is the estimated net working-capital requirement?
Project report preparation
Hard
A. million
B. million
C. million
D. million
Correct Answer: million
Explanation:
Working capital is raw stock plus WIP plus finished goods plus receivables minus payables , giving approximately million.
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46A founder has delegated purchasing authority up to approved budget limits but continues to override routine orders. Purchases are delayed, while the founder lacks time to investigate major cost variances. Which management intervention best restores effective delegation without weakening control?
Enterprise management
Hard
A.Centralize all purchases and expand monthly activity reporting
B.Rotate purchasing authority and require unanimous operating approval
C.Remove spending limits and assess buyers only on delivery speed
D.Retain delegated limits and review exception-based variance reports
Correct Answer: Retain delegated limits and review exception-based variance reports
Explanation:
Delegated authority should match assigned responsibility. Exception reporting lets the founder control material deviations while managers retain authority over routine decisions.
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47A firm expects a new product to sell units with contribution of per unit. Thirty percent of these sales will replace sales of an existing product that earns contribution of per unit. The new product also requires an annual product-specific fixed cost of . What is the correct launch decision based on incremental annual profit?
Production management: product
Hard
A.Reject; incremental loss is
B.Reject; incremental loss is
C.Launch; incremental profit is
D.Launch; incremental profit is
Correct Answer: Launch; incremental profit is
Explanation:
Incremental profit is . The lost contribution from cannibalized sales must be included.
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48A smartphone producer wants to strengthen the augmented product while leaving the core benefit and actual product unchanged. Which action best meets this objective?
Levels of products
Hard
A.Increase battery capacity without changing the retail price
B.Redesign the casing with a more durable surface material
C.Add a faster processor within the existing handset design
D.Provide a two-year pickup-and-repair warranty service
Correct Answer: Provide a two-year pickup-and-repair warranty service
Explanation:
Warranty and pickup service add post-purchase support around the physical phone. Battery, processor, and casing changes alter the actual product.
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49Products P and Q contribute and per unit, respectively. Each unit of P requires 2 machine hours and 1 labour hour; each unit of Q requires 1 machine hour and 2 labour hours. Weekly capacity is 100 machine hours and 80 labour hours. Assuming divisible production and unlimited demand, which product mix maximizes contribution?
Product mix
Hard
A., ; contribution
B., ; contribution
C., ; contribution
D., ; contribution
Correct Answer: , ; contribution
Explanation:
At the binding intersection, and , giving and . Its contribution of exceeds the corner alternatives.
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50A stable process historically has a defective proportion of . In a sample of 200 units, 18 are defective. Using three-sigma limits for a -chart and assuming no other non-random pattern, what conclusion is appropriate?
Quality control
Hard
A.The process is in control because
B.The process is out of control because
C.The process is out of control because
D.The process is in control because
Correct Answer: The process is in control because
Explanation:
The upper limit is . The observed proportion remains within the control limits.
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51An acceptance-sampling plan inspects 10 units and accepts the lot only if no defective unit is found. If a lot at the acceptable quality level contains defective units and sampling is approximated as independent, what is the producer's risk?
Quality control
Hard
A.
B.
C.
D.
Correct Answer:
Explanation:
The lot is accepted only when all 10 units are good, with probability . Producer's risk is the probability of rejecting this acceptable lot: .
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52A factory has idle capacity and receives a one-time order for units at each. Variable manufacturing cost is per unit, special packaging costs per unit, and a dedicated setup costs . Allocated fixed overhead of per unit will not change. What is the relevant-cost decision?
Cost of production
Hard
A.Accept; incremental profit is
B.Reject; incremental loss is
C.Accept; incremental profit is
D.Reject; incremental loss is
Correct Answer: Accept; incremental profit is
Explanation:
Incremental profit is . Unchanged allocated fixed overhead is irrelevant to the decision.
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53A production controller uses the critical ratio . Four jobs have the following values: A has 8 days until due and 4 days of work; B has 6 and 5; C has 3 and 4; D has 2 and 1. Which job requires the most urgent corrective attention?
Production controls
Hard
A.Job A, because its critical ratio is
B.Job D, because its critical ratio is
C.Job C, because its critical ratio is
D.Job B, because its critical ratio is
Correct Answer: Job C, because its critical ratio is
Explanation:
A critical ratio below means the remaining work exceeds the time available. Job C has the lowest ratio and is already at risk of lateness.
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54Annual demand is units, ordering cost is per order, and annual holding cost is of purchase price. The price is per unit for orders below units and for orders of at least units. Assuming instantaneous replenishment and no shortages, which order quantity minimizes total annual cost?
Material management
Hard
A. units, with total cost of about
B. units, with total cost of about
C. units, with total cost of about
D. units, with total cost of about
Correct Answer: units, with total cost of about
Explanation:
The discounted-price EOQ is below the qualifying quantity, so the breakpoint must be tested. At , total cost is , lower than the regular-price EOQ cost.
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55Under a perpetual weighted-average system, inventory transactions are: opening inventory 100 kg at ; purchase 200 kg at ; issue 150 kg; purchase 100 kg at ; and issue 100 kg. What are the total cost of materials issued and the closing inventory value?
Production management: raw material costing
Hard
A.Issued ; closing inventory
B.Issued ; closing inventory
C.Issued ; closing inventory
D.Issued ; closing inventory
Correct Answer: Issued ; closing inventory
Explanation:
The first moving average is , so the first issue costs . After the next purchase, the average is , making the second issue .
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56Daily demand is normally distributed with mean 50 units and standard deviation 8 units. Lead time is fixed at 4 days, demands on different days are independent, and the desired cycle-service level corresponds to . What reorder point should be used, rounded up to a whole unit?
Inventory control
Hard
A.213 units
B.253 units
C.227 units
D.233 units
Correct Answer: 227 units
Explanation:
Lead-time demand has mean and standard deviation . Thus , which rounds up to 227 units.
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57A firm currently has 200 skilled employees. By next year, are expected to remain skilled, will be promoted out of the grade, and will leave. Of 20 eligible junior employees, half are expected to qualify for promotion into the skilled grade. Only of external recruits are expected to complete training. To have at least 190 skilled employees next year, what is the minimum number of external recruits?
Personnel management: manpower planning
Hard
A.40 recruits
B.32 recruits
C.30 recruits
D.34 recruits
Correct Answer: 34 recruits
Explanation:
Expected internal supply is . The shortage is 30, so recruits must satisfy . Thus , requiring 34 recruits.
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58A business begins the year with 400 employees and ends with 440. During the year, 42 employees separate, 82 are recruited, and 30 of the recruits specifically replace separated employees. Using average employment as the denominator, which set correctly gives the separation, replacement, and flux turnover rates?
Labour turnover
Hard
A., , and
B., , and
C., , and
D., , and
Correct Answer: , , and
Explanation:
Average employment is . The rates are , , and .
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59Under the Rowan incentive plan, the standard time for a job is 10 hours, actual time is 6 hours, and the hourly wage rate is . What are the worker's total earnings and effective hourly earnings?
Wages/salaries
Hard
A.Total ; effective rate per hour
B.Total ; effective rate per hour
C.Total ; effective rate per hour
D.Total ; effective rate per hour
Correct Answer: Total ; effective rate per hour
Explanation:
Rowan earnings are . The effective hourly rate is .
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60A firm has a capital budget of thousand. The following independent projects are indivisible and may be undertaken only once.
| Project | Initial outlay | NPV |
|---|---:|---:|
| A | | |
| B | | |
| C | | |
| D | | |
Which feasible portfolio maximizes total NPV?
Selection and formulation of project
Hard
A.Projects B, C, and D, with total NPV of
B.Projects A and D, with total NPV of
C.Projects A and C, with total NPV of
D.Projects B and C, with total NPV of
Correct Answer: Projects A and C, with total NPV of
Explanation:
A and C exactly use the budget and produce NPV of . B, C, and D would have a higher NPV but require , so that portfolio is infeasible.
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