Unit 2: The evolutionary perspective - Practice Quiz

PBA112 — Elements Of Public Administration 60 Questions
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1 Which stage is commonly associated with the early study of public administration?

stages in the evolution Easy
A. New Public Management
B. Public choice approach
C. Behavioral approach
D. Classical approach

2 Which approach focused strongly on formal organization and administrative principles?

stages in the evolution Easy
A. New Public Administration
B. Classical approach
C. Public choice approach
D. Human relations approach

3 Which stage emphasized the importance of human behavior in organizations?

stages in the evolution Easy
A. Legal approach
B. Classical approach
C. Public choice approach
D. Human relations approach

4 The behavioral approach in public administration mainly studies which factor?

stages in the evolution Easy
A. Human behavior
B. Physical buildings
C. Court procedures
D. Budget totals

5 Which approach gave greater attention to administrative efficiency and measurable results?

stages in the evolution Easy
A. Human relations approach
B. New Public Management
C. Traditional legal approach
D. Classical approach

6 What is a major concern of New Public Administration?

new public administration Easy
A. Religious authority
B. Social equity
C. Private profit
D. Military expansion

7 New Public Administration developed partly in response to concerns about which issue?

new public administration Easy
A. Office decoration
B. Social inequality
C. Industrial design
D. Foreign exchange

8 Which value is closely linked with New Public Administration?

new public administration Easy
A. Monopoly
B. Responsiveness
C. Secrecy
D. Impersonal growth

9 New Public Administration views public administrators as having a responsibility to promote what?

new public administration Easy
A. Organizational secrecy
B. Justice
C. Political inheritance
D. Market dominance

10 Which statement best describes New Public Administration?

new public administration Easy
A. It rejects all public services.
B. It supports profit as the main goal.
C. It links administration with social values.
D. It focuses only on formal rules.

11 What is the main focus of New Public Management?

new public management Easy
A. Efficiency and performance
B. Removal of all targets
C. Ceremonial administration
D. Complete secrecy

12 New Public Management often applies ideas from which sector to government?

new public management Easy
A. Private sector
B. Agricultural sector
C. Religious sector
D. Military sector

13 Which practice is associated with New Public Management?

new public management Easy
A. Unlimited procedures
B. Permanent secrecy
C. Performance measurement
D. Removal of accountability

14 In New Public Management, citizens are often viewed as what?

new public management Easy
A. Employees
B. Customers
C. Judges
D. Shareholders

15 Which method may be used in New Public Management to deliver public services?

new public management Easy
A. Ignoring service quality
B. Contracting out
C. Banning evaluation
D. Ending all services

16 The public choice approach applies economic reasoning to the study of what?

public choice approach Easy
A. Weather patterns
B. Historical monuments
C. Political and administrative decisions
D. Literary styles

17 According to the public choice approach, public officials are generally assumed to be motivated by what?

public choice approach Easy
A. Natural forces
B. Random behavior
C. Cultural symbols
D. Self-interest

18 Which institution does the public choice approach often compare with a market?

public choice approach Easy
A. Government
B. Museum
C. School
D. Family

19 What problem does the public choice approach often associate with government monopolies?

public choice approach Easy
A. Improved artistic quality
B. Lower efficiency
C. Greater rainfall
D. Faster population growth

20 Which idea is supported by the public choice approach as a way to improve public services?

public choice approach Easy
A. Centralization only
B. Unlimited regulation
C. Secrecy
D. Competition

21 A government department is organized around clear functions, formal rules, and a strict hierarchy. Which stage in the evolution of public administration does this arrangement most closely reflect?

stages in the evolution Medium
A. Classical administrative approach
B. New public management approach
C. Public choice approach
D. Participatory governance approach

22 An administrator improves productivity by studying employee motivation, group relationships, and informal communication. Which intellectual development is being applied?

stages in the evolution Medium
A. Public choice approach
B. Human relations approach
C. Legal-institutional approach
D. Scientific management approach

23 A policy team examines how political, economic, and social factors interact before recommending an administrative reform. This reflects which perspective?

stages in the evolution Medium
A. Purely legal approach
B. Ecological approach
C. Mechanistic approach
D. Classical approach

24 A reform program treats an agency as a set of interdependent units whose activities affect one another and the external environment. Which perspective is most relevant?

stages in the evolution Medium
A. Individual-choice approach
B. Traditional legal approach
C. Scientific management approach
D. Systems approach

25 Which change best illustrates the movement from traditional public administration toward more contemporary approaches?

stages in the evolution Medium
A. From accountability to administrative secrecy
B. From citizen needs to organizational isolation
C. From public service to private profit
D. From rule compliance to performance results

26 A public agency gives priority to services for disadvantaged communities, even when those services are more difficult and costly to deliver. Which principle of new public administration is most clearly demonstrated?

new public administration Medium
A. Profit maximization
B. Social equity
C. Administrative neutrality
D. Organizational centralization

27 A city changes its housing policy after discovering that a formally equal rule disproportionately harms low-income residents. This action best reflects the concern of new public administration with:

new public administration Medium
A. Unequal policy effects
B. Strict procedural uniformity
C. Reduced political involvement
D. Maximum managerial autonomy

28 Which administrative decision is most consistent with the value-oriented character of new public administration?

new public administration Medium
A. Restricting participation to senior officials
B. Selecting programs solely by operating cost
C. Including marginalized groups in policy design
D. Avoiding all value judgments in administration

29 An agency evaluates a program by asking whether it improves living conditions for vulnerable citizens rather than only whether it follows established procedures. This illustrates:

new public administration Medium
A. A focus on internal discipline
B. A concern with relevance
C. A return to rigid hierarchy
D. A rejection of accountability

30 A public administrator openly supports a reform intended to reduce discrimination in access to government services. Which view of administration does this action represent?

new public administration Medium
A. Administration as commercially competitive
B. Administration as completely value-free
C. Administration as exclusively technical
D. Administration as socially responsible

31 A ministry allows managers to choose how to achieve targets but evaluates them using measurable service indicators. Which feature of new public management is illustrated?

new public management Medium
A. Managerial autonomy with performance control
B. Centralized rules with no evaluation
C. Political direction without service targets
D. Lifetime administration without measurement

32 A government contracts a private firm to collect household waste and compares its results with those of a municipal provider. Which NPM instrument is being used?

new public management Medium
A. Bureaucratic standardization
B. Competitive contracting
C. Legislative oversight
D. Administrative integration

33 A public hospital receives funding partly according to the number and quality of treatments it provides. This arrangement most directly reflects:

new public management Medium
A. Output-based budgeting
B. Seniority-based allocation
C. Uniform procedural financing
D. Input-based budgeting

34 A government agency separates policy formulation from service delivery and gives the delivery unit a formal service agreement. Which NPM practice does this represent?

new public management Medium
A. Administrative politicization
B. Agencification
C. Organizational merger
D. Community self-governance

35 A manager meets all numerical targets by reducing service quality and excluding difficult cases. What limitation of NPM does this example reveal?

new public management Medium
A. Performance measures can distort behavior
B. Customer focus removes all accountability
C. Competition always eliminates efficiency
D. Delegation prevents managerial responsibility

36 A public choice analyst predicts that elected officials may support a highly visible project because it increases their chances of reelection. Which assumption supports this prediction?

public choice approach Medium
A. Political actors pursue self-interest
B. Voters ignore visible policy benefits
C. Officials always maximize social welfare
D. Bureaucrats avoid all discretionary choices

37 A public choice explanation of bureaucratic expansion would most likely argue that agencies grow because:

public choice approach Medium
A. Managers reject additional authority
B. Legislatures prevent organizational growth
C. Bureaucrats seek larger budgets and influence
D. Citizens always demand smaller government

38 Several agencies offer similar services, and a reform permits citizens to choose among them using service vouchers. The reform is based mainly on the public choice idea that:

public choice approach Medium
A. Choice increases administrative secrecy
B. Monopoly guarantees better innovation
C. Competition can improve service responsiveness
D. Central control eliminates all inefficiency

39 A narrowly organized interest group obtains a subsidy whose cost is spread across millions of taxpayers. Which public choice concept best explains why the subsidy may persist?

public choice approach Medium
A. Administrative neutrality
B. Universal benefits and concentrated costs
C. Concentrated benefits and dispersed costs
D. Complete voter information

40 A citizen has little incentive to learn the details of a complex budget because the cost of gaining information exceeds the likely personal benefit. This situation illustrates:

public choice approach Medium
A. Managerial autonomy
B. Social equity
C. Rational ignorance
D. Organizational learning

41 Which sequence most accurately represents the broad intellectual movement in public administration from classical to contemporary approaches?

stages in the evolution Hard
A. Politics-administration dichotomy, classical administration, behavioralism, and digital governance
B. Scientific management, comparative administration, New Public Management, and administrative ecology
C. Administrative principles, human relations, public choice, and constitutionalism
D. Classical administration, behavioral and human-relations approaches, New Public Administration, New Public Management, and governance-oriented approaches

42 An agency introduces standardized procedures but later grants frontline workers discretion after discovering that identical rules produce unequal outcomes across communities. Which evolutionary transition does this best illustrate?

stages in the evolution Hard
A. A return from democratic administration to the politics-administration dichotomy
B. A replacement of New Public Management by scientific management
C. A shift from administrative neutrality to administrative ecology
D. A movement from classical principles toward behavioral and situational analysis

43 Why did the politics-administration dichotomy become increasingly difficult to sustain as a complete description of administrative work?

stages in the evolution Hard
A. Administrative agencies became entirely independent of elected officials
B. Political institutions stopped influencing budgets and organizational design
C. Administrators began to replace legislatures as constitutional authorities
D. Administrative decisions increasingly involved value choices, implementation discretion, and policy interpretation

44 A reform program combines hierarchy, professional expertise, citizen participation, performance measurement, and interorganizational networks. What is the most defensible interpretation of this arrangement?

stages in the evolution Hard
A. It proves that one evolutionary stage has completely displaced all earlier stages
B. It represents institutional layering, in which newer reforms coexist with inherited administrative forms
C. It is a pure example of the politics-administration dichotomy
D. It demonstrates that bureaucracy is incompatible with democratic participation

45 Which observation most strongly supports the claim that administrative evolution is context-dependent rather than universally sequential?

stages in the evolution Hard
A. Every administrative system moves from hierarchy to markets without reversal
B. A country introduces performance contracts while retaining highly centralized personnel rules
C. New administrative theories eliminate the relevance of earlier organizational principles
D. All countries adopt identical reforms after the same economic crisis

46 A welfare agency meets its aggregate service targets but systematically underserves remote and minority communities. From a New Public Administration perspective, the central criticism is that the agency has neglected:

new public administration Hard
A. Organizational hierarchy
B. Social equity
C. Budgetary authorization
D. Administrative neutrality

47 Which policy design best reflects the New Public Administration principle that administrators should be responsive to marginalized citizens?

new public administration Hard
A. Using a uniform service model to minimize political influence
B. Allocating additional outreach resources to communities facing documented access barriers
C. Restricting participation to formally recognized professional associations
D. Rewarding offices solely according to the number of cases closed

48 An administrator must choose between a cheaper policy that preserves existing disparities and a costlier policy that substantially improves access for excluded groups. Which justification is most consistent with New Public Administration?

new public administration Hard
A. Choose the costlier policy because equity is an independent administrative value
B. Choose the cheaper policy because efficiency always overrides distribution
C. Choose either policy because administrators should avoid all value judgments
D. Choose the cheaper policy unless a legislature specifies every affected group

49 Which tension is most characteristic of New Public Administration rather than a simple efficiency-centered model?

new public administration Hard
A. Whether agencies should maintain records in paper or digital form
B. Whether organizational charts should display departments vertically or horizontally
C. Whether a rule should be written in formal or informal language
D. Whether administrative responsiveness may require discretion that complicates uniform treatment

50 A department creates participatory forums, but officials use them only to ratify decisions already made and exclude low-income residents through inconvenient meeting times. What is the strongest New Public Administration assessment?

new public administration Hard
A. The department has achieved participation because consultation occurred
B. The department has improved neutrality by preventing citizen influence
C. The department has created symbolic participation without meaningful responsiveness or equity
D. The department has implemented market competition through public deliberation

51 A ministry pays schools according to graduation rates, after which schools exclude difficult students and inflate completion records. Which New Public Management problem is most directly illustrated?

new public management Hard
A. Goal displacement and gaming caused by poorly designed performance measures
B. The constitutional separation of powers
C. The elimination of managerial discretion
D. Administrative federalism

52 Which contractual arrangement best addresses the risk that a private contractor will reduce service quality in dimensions that are difficult to observe?

new public management Hard
A. Award the contract solely to the lowest initial bidder
B. Let the contractor define all performance criteria after delivery
C. Use outcome measures, independent audits, complaint mechanisms, and carefully specified quality standards
D. Use only a fixed payment and prohibit all monitoring

53 A public hospital is granted managerial autonomy and told to compete for patients, but its emergency-care obligations remain universal and unprofitable. Which criticism of New Public Management is most relevant?

new public management Hard
A. Universal obligations are incompatible with any form of performance measurement
B. Competition may undermine universal obligations when revenue incentives conflict with equity and public-service duties
C. Market mechanisms always produce higher costs than traditional hierarchy
D. Managerial autonomy necessarily prevents all innovation in public organizations

54 Which combination most clearly distinguishes New Public Management from traditional bureaucratic administration?

new public management Hard
A. Informal norms, kinship networks, personal loyalty, and administrative secrecy
B. Citizen assemblies, distributive justice, deliberation, and constitutional review
C. Input controls, tenure, uniform procedures, and centralized authorization
D. Managerial autonomy, competition, explicit performance standards, and output-oriented accountability

55 An agency improves its measured processing speed by rejecting complex applications more frequently. Which redesign would most directly reduce this adverse incentive?

new public management Hard
A. Increase the weight of speed while removing all qualitative review
B. Use a balanced indicator set that includes accuracy, accessibility, complexity, and long-term outcomes
C. Allow each office to select whichever indicator produces the best ranking
D. Replace all performance information with seniority-based promotion

56 In the public choice approach, why might a program persist even when its aggregate social benefits are lower than its costs?

public choice approach Hard
A. Concentrated beneficiaries may organize effectively while diffuse taxpayers face weak incentives to oppose it
B. Competition automatically eliminates programs with negative net benefits
C. Public officials are assumed to maximize social welfare perfectly
D. Bureaucrats cannot influence policy after legislation is enacted

57 A regulatory agency receives detailed technical information from the industry it regulates, while consumers lack comparable expertise and organization. Which public choice concern is most applicable?

public choice approach Hard
A. The irrelevance of organized interests to administrative outcomes
B. The complete absence of bureaucratic discretion
C. The automatic correction of government failure through hierarchy
D. Regulatory capture supported by information asymmetry

58 Which institutional reform is most consistent with the public choice response to bureaucratic budget maximization?

public choice approach Hard
A. Grant agencies indefinite budgets with no comparative evaluation
B. Centralize every operational decision in the agency's senior office
C. Increase organizational secrecy to protect administrative expertise
D. Introduce competition, sunset reviews, transparent cost information, and limits on discretionary expansion

59 A city allows residents to choose among nearby providers of publicly funded services, but all providers must meet common standards. Which public choice logic is being applied?

public choice approach Hard
A. Eliminate consumer choice to prevent all forms of opportunism
B. Use exit and competition to discipline providers while preserving public financing
C. Replace collective decisions entirely with administrative hierarchy
D. Treat public services as rights that cannot involve institutional comparison

60 Which scenario most clearly illustrates a collective-action problem rather than a simple lack of public information?

public choice approach Hard
A. A minister changes policy after receiving conflicting expert forecasts
B. An agency publishes complete budget data in an inaccessible format
C. A small group obtains a costly subsidy while each taxpayer bears a negligible individual cost of opposition
D. Citizens oppose a policy after receiving incorrect statistical data