Unit 3: Ideation and Creative Problem Solving - Practice Quiz

INT335 — Design Thinking 60 Questions
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1 What is the main purpose of divergent thinking?

Divergent Thinking and Idea Generation Easy
A. To generate many possible ideas
B. To select one final idea
C. To test a finished product
D. To prepare a project budget

2 Which activity best demonstrates divergent thinking?

Divergent Thinking and Idea Generation Easy
A. Choosing the cheapest proposed design
B. Ranking ideas by their feasibility
C. Testing a single working prototype
D. Listing many uses for a paper clip

3 What does convergent thinking mainly involve?

Convergent and Divergent Thinking Easy
A. Producing as many ideas as possible
B. Avoiding comparison between alternatives
C. Selecting the most suitable solution
D. Combining unrelated words at random

4 Which sequence is commonly used during creative problem solving?

Convergent and Divergent Thinking Easy
A. Evaluate first, then research
B. Diverge first, then converge
C. Prototype first, then define
D. Converge first, then diverge

5 During a brainstorming session, what should participants generally do first?

Brainstorming and Idea Generation Easy
A. Share ideas without immediate criticism
B. Select one idea before discussion
C. Calculate the cost of every idea
D. Reject ideas that appear unusual

6 What is a basic goal of brainstorming?

Brainstorming and Idea Generation Easy
A. To produce a large number of ideas
B. To approve the final project budget
C. To test the completed product
D. To assign tasks to team members

7 In the SCAMPER technique, what does the letter S represent?

SCAMPER Technique Easy
A. Substitute
B. Standardize
C. Simplify
D. Separate

8 Which SCAMPER action asks how an existing product could serve a different purpose?

SCAMPER Technique Easy
A. Substitute
B. Rearrange
C. Put to another use
D. Eliminate

9 Where is the main topic usually placed in a mind map?

Mind Mapping and Reverse Thinking Easy
A. At the top-right
B. At the bottom
C. At the center
D. At the edge

10 What does reverse thinking encourage a team to do?

Mind Mapping and Reverse Thinking Easy
A. Examine the opposite of the usual problem
B. Repeat the first solution that was suggested
C. Arrange every idea in alphabetical order
D. Focus only on the current product features

11 What is the purpose of evaluating ideas?

Idea Evaluation and Selection Easy
A. To record every idea without judgment
B. To avoid making a final decision
C. To compare their strengths and weaknesses
D. To increase the number of unrelated ideas

12 Which factor is useful when selecting an idea?

Idea Evaluation and Selection Easy
A. How quickly it was suggested
B. How many words describe it
C. How unusual its name sounds
D. How well it solves the problem

13 What does idea clustering involve?

Idea Organisation and Clustering Easy
A. Ranking ideas by submission time
B. Grouping ideas with similar themes
C. Testing each idea with a prototype
D. Removing all ideas with shared features

14 What is one benefit of organizing ideas into clusters?

Idea Organisation and Clustering Easy
A. It guarantees that every idea succeeds
B. It makes patterns easier to identify
C. It determines the exact project cost
D. It removes the need for evaluation

15 What does feasibility analysis mainly examine?

Feasibility and Relevance Analysis Easy
A. Whether an idea belongs to a cluster
B. Whether an idea was suggested first
C. Whether an idea can be implemented
D. Whether an idea has a memorable name

16 An idea is relevant when it does what?

Feasibility and Relevance Analysis Easy
A. Requires the largest project team
B. Uses the greatest number of features
C. Addresses the defined problem or need
D. Takes the longest time to develop

17 What is an idea screening matrix used for?

Idea Screening Matrices Easy
A. Recording the minutes of a meeting
B. Creating a prototype of each solution
C. Comparing ideas against selected criteria
D. Drawing links between random concepts

18 What do the rows of a simple idea screening matrix commonly represent?

Idea Screening Matrices Easy
A. The stages of manufacturing
B. The members of the audience
C. The ideas being evaluated
D. The dates of team meetings

19 What does idea prioritisation mean?

Idea Selection and Prioritisation Easy
A. Generating ideas without any limits
B. Ranking ideas by their importance
C. Presenting ideas in random order
D. Combining every idea into one

20 Which idea should usually receive higher priority?

Idea Selection and Prioritisation Easy
A. One with low impact and poor feasibility
B. One lacking the required resources
C. One unrelated to the identified need
D. One with high impact and good feasibility

21 A team is designing ways to reduce waiting time at a college cafeteria. During the first session, which action best supports divergent thinking?

Divergent Thinking and Idea Generation Medium
A. Generate many possible solutions without judging them
B. Reject ideas that require changes to staffing
C. Compare two solutions using fixed criteria
D. Select the least expensive solution immediately

22 A group has generated only minor variations of the same packaging idea. Which prompt would most effectively increase the originality of its ideas?

Divergent Thinking and Idea Generation Medium
A. How would the package work without a physical container?
B. How quickly can the existing package be approved?
C. Which current design costs the least to manufacture?
D. Which team member prefers the present package?

23 Which sequence best combines divergent and convergent thinking when developing a new study-planning application?

Convergent and Divergent Thinking Medium
A. Select one concept, generate criteria, and avoid alternatives
B. Set a budget, choose a concept, and then identify users
C. Generate alternatives, group them, evaluate them, and select one
D. Evaluate one concept, launch it, and then brainstorm needs

24 A design team keeps debating the practicality of every suggestion while ideas are still being proposed. What is the most appropriate correction?

Convergent and Divergent Thinking Medium
A. Allow only ideas supported by complete cost estimates
B. Separate idea generation from the evaluation session
C. Limit each participant to one practical suggestion
D. Ask management to select a concept before ideation

25 During brainstorming, two senior members dominate the discussion and quieter participants contribute very little. Which method would best improve participation?

Brainstorming and Idea Generation Medium
A. Require participants to defend ideas immediately
B. Discuss only ideas proposed by a majority
C. Use silent brainwriting before sharing ideas
D. Let senior members approve each suggestion

26 A brainstorming team wants to build on an idea for a reusable delivery box. Which response best follows the principle of combining and improving ideas?

Brainstorming and Idea Generation Medium
A. Add modular insulation to the reusable box concept
B. Request a final production estimate for the box
C. Discard the box because another company uses one
D. Vote on the original box before discussing changes

27 A manufacturer replaces a plastic bottle cap with a cap made from compostable material while keeping its function unchanged. Which SCAMPER action is being applied?

SCAMPER Technique Medium
A. Substitute
B. Combine
C. Reverse
D. Eliminate

28 A bicycle company integrates a lock directly into the bicycle frame so users do not need to carry a separate lock. Which SCAMPER action is most evident?

SCAMPER Technique Medium
A. Modify
B. Adapt
C. Combine
D. Rearrange

29 A restaurant redesigns its ordering process so customers pay before receiving food rather than after eating. Which SCAMPER action is primarily used?

SCAMPER Technique Medium
A. Put to another use
B. Eliminate
C. Substitute
D. Reverse

30 A team creates a mind map for improving public transport. Which branch structure would best support meaningful exploration?

Mind Mapping and Reverse Thinking Medium
A. Monday, Tuesday, Wednesday, Thursday, and Friday
B. Cost, accessibility, reliability, safety, and sustainability
C. Manager views, designer views, and final decisions
D. Good ideas, bad ideas, easy ideas, and hard ideas

31 A hotel team asks, "How could we make check-in as frustrating as possible?" It lists long forms, unclear signs, and repeated questions. What should the team do next?

Mind Mapping and Reverse Thinking Medium
A. Replace the exercise with customer demographic data
B. Implement the least expensive frustrating practice
C. Rank the causes by their ability to reduce staffing
D. Invert the causes to identify service improvements

32 A team must evaluate ideas for a low-cost water filter intended for remote villages. Which set of criteria is most appropriate?

Idea Evaluation and Selection Medium
A. Advertising reach, brand colour, trendiness, and profit
B. Novelty, visual appeal, team preference, and size
C. Patent count, meeting time, office space, and popularity
D. Safety, cost, maintainability, and local usability

33 Two ideas receive similar evaluation scores, but one idea addresses a clearly validated user need while the other is based mainly on assumptions. Which idea should normally advance first?

Idea Evaluation and Selection Medium
A. The idea proposed earliest in the workshop
B. The idea supported by validated user evidence
C. The idea containing the newest technology
D. The idea preferred by the largest design team

34 After brainstorming, a team has 80 notes about improving a library. Several notes concern navigation, book discovery, and signs. How should these notes be organised?

Idea Organisation and Clustering Medium
A. Keep them separate because their wording differs
B. Remove them because they partially overlap
C. Cluster them under an emerging wayfinding theme
D. Rank them only by the order they were proposed

35 While clustering ideas, a suggestion appears relevant to both "customer support" and "product usability." What is the best response?

Idea Organisation and Clustering Medium
A. Assign it to the cluster with fewer suggestions
B. Place a copy in both clusters and note the connection
C. Create a random cluster containing uncertain ideas
D. Discard it because clusters must never overlap

36 A highly relevant healthcare idea requires technology that is not yet reliable enough for clinical use. How should the idea be classified?

Feasibility and Relevance Analysis Medium
A. Low relevance but currently high technical feasibility
B. Low relevance because implementation is difficult
C. High feasibility because the user need is important
D. High relevance but currently low technical feasibility

37 A school wants an attendance solution within one month and has a limited budget. Which proposal has the strongest overall feasibility?

Feasibility and Relevance Analysis Medium
A. Develop a custom facial-recognition platform from scratch
B. Install new biometric gates throughout every building
C. Configure the school's existing ID-card scanning system
D. Issue specialised tracking devices to all students

38 An idea screening matrix uses weighted scores calculated as . An idea scores 4 for user value with weight 3, 3 for feasibility with weight 2, and 2 for originality with weight 1. What is its total score?

Idea Screening Matrices Medium
A.
B.
C.
D.

39 A team gives "user impact" twice the weight of "visual novelty" in its screening matrix. What does this decision mean?

Idea Screening Matrices Medium
A. Visual novelty is excluded from the final comparison
B. Visual novelty determines whether an idea is feasible
C. User impact must receive twice the novelty score
D. User impact contributes twice as much to the total

40 A team places ideas on an impact-effort matrix. Which idea should generally receive the highest priority for early implementation?

Idea Selection and Prioritisation Medium
A. An idea with low impact and low effort
B. An idea with low impact and high effort
C. An idea with high impact and low effort
D. An idea with high impact and high effort

41 A team must redesign a hospital appointment system. During the first session, participants immediately debate implementation costs and reject unusual suggestions. Which intervention best restores divergent thinking without losing the original problem focus?

Divergent Thinking and Idea Generation Hard
A. Ask the team to select the cheapest existing solution
B. Require each member to propose three unrelated solutions
C. Separate idea generation from evaluation and defer feasibility judgments
D. Limit proposals to technologies already used by the hospital

42 A design team generates 120 ideas, but 90 are minor variations of the same service concept. Which assessment most accurately describes the quality of the team's divergent output?

Divergent Thinking and Idea Generation Hard
A. High fluency but limited flexibility and originality
B. High relevance but limited fluency and elaboration
C. High originality but limited fluency and flexibility
D. High flexibility but limited fluency and relevance

43 A team alternates between generating alternatives and narrowing them after each idea. The final concept is practical, but several unexplored directions were never considered. What process flaw is most likely responsible?

Convergent and Divergent Thinking Hard
A. Divergence was introduced before the problem statement was finalized
B. Divergence was repeated after the final selection decision
C. Convergence occurred after prototyping rather than before ideation
D. Convergence was introduced before divergence had sufficient breadth

44 A team uses divergent thinking to create alternative interpretations of a user need, then convergent thinking to rank solutions. Which sequence best protects against solving the wrong problem?

Convergent and Divergent Thinking Hard
A. Rank existing solutions, generate variants, then define the need
B. Define one need precisely, select a solution, then generate variants
C. Generate solutions, rank them, then reinterpret the need
D. Interpret the need broadly, generate solutions, then evaluate them

45 In a brainstorming session, senior members speak first and junior members build only on their proposals. Which modification most directly improves the session's cognitive diversity?

Brainstorming and Idea Generation Hard
A. Allow senior members to evaluate each proposal immediately
B. Collect silent individual ideas before group discussion
C. Ask junior members to defend the senior proposals
D. Reduce the session to only the most experienced participants

46 A brainstorming facilitator notices that participants produce many ideas but repeatedly restate the same assumptions about the customer. Which prompt would most effectively extend the search space?

Brainstorming and Idea Generation Hard
A. Which existing idea should receive the most votes?
B. What would make this solution cheaper to deliver?
C. How might a completely different user define success?
D. How can this solution be implemented within current policy?

47 A company wants to improve reusable food containers. It replaces the rigid lid with a flexible membrane that seals around irregular leftovers. Which SCAMPER operation is most directly represented?

SCAMPER Technique Hard
A. Modify
B. Put to another use
C. Combine
D. Eliminate

48 A university converts unused classroom space into evening community workshops and low-cost maker facilities. Which SCAMPER question most directly generated this idea?

SCAMPER Technique Hard
A. What can be eliminated from the current space?
B. How can the current space be put to another use?
C. What can be combined with the current space?
D. What existing feature can be rearranged within the space?

49 A meal-delivery service removes scheduled delivery windows and instead allows customers to request delivery only when they receive a location-based notification. Which SCAMPER operation is central to this change?

SCAMPER Technique Hard
A. Substitute
B. Eliminate
C. Reverse
D. Combine

50 A mind map about reducing workplace accidents contains branches for equipment, training, behavior, environment, incentives, and reporting. What is the principal value of this structure during ideation?

Mind Mapping and Reverse Thinking Hard
A. It exposes multiple causal and intervention perspectives
B. It guarantees that every branch is equally feasible
C. It eliminates the need for user research
D. It converts subjective judgments into numerical scores

51 A team asks, "How could we make public transport as inconvenient and unsafe as possible?" It then reverses each answer into a design opportunity. What is the main benefit of this approach?

Mind Mapping and Reverse Thinking Hard
A. It ensures that all proposed ideas satisfy user preferences
B. It replaces prioritisation with unrestricted imagination
C. It proves that the reversed solutions are technically feasible
D. It identifies failure mechanisms that ordinary solution framing may hide

52 Two concepts receive identical average ratings. Concept A has strong support from nearly every evaluator, while Concept B is rated extremely high by some and extremely low by others. What should the team examine before selecting one?

Idea Evaluation and Selection Hard
A. The concept proposed earlier in the workshop
B. Only the evaluator with the highest organizational rank
C. The distribution of ratings and the reasons for disagreement
D. The concept with the more memorable presentation

53 An idea is highly desirable for users but depends on regulations that may change within six months. Which evaluation response is most appropriate?

Idea Evaluation and Selection Hard
A. Retain it as a conditional option and test the regulatory assumption
B. Select it immediately because desirability outweighs all constraints
C. Average the regulatory risk with user desirability into one informal score
D. Reject it immediately because uncertainty makes it unusable

54 After affinity clustering, a team finds that one cluster contains ideas about notifications, reminders, and escalation rules. What is the best next action?

Idea Organisation and Clustering Hard
A. Delete the cluster because its ideas are operational rather than strategic
B. Separate every idea because similar ideas should never be grouped
C. Score each idea before checking whether the cluster is coherent
D. Rename the cluster using a broader user need or functional theme

55 A clustering exercise groups ideas by the technology used, but the team later discovers that ideas serving the same user need appear in separate groups. What does this indicate?

Idea Organisation and Clustering Hard
A. The ideas should be ranked before any clustering is attempted
B. The clusters are valid because technologies define user needs
C. The team has produced insufficiently divergent ideas
D. The ideas have been clustered by solution form instead of user purpose

56 A proposed service is technically feasible and inexpensive but addresses a problem that users describe as infrequent and unimportant. Which conclusion is most defensible?

Feasibility and Relevance Analysis Hard
A. The idea should be selected if competitors lack similar services
B. The idea is relevant because low cost creates user value
C. The idea has feasibility but weak relevance and needs reframing
D. The idea should be selected because feasibility is sufficient

57 A concept ranks highly on user relevance but requires infrastructure unavailable to the organization. Which experiment best reduces the most important feasibility uncertainty?

Feasibility and Relevance Analysis Hard
A. Ask stakeholders to rate the concept's visual appeal
B. Build a low-fidelity simulation of the required infrastructure
C. Conduct a larger preference survey about the concept
D. Compare the concept's slogan with competitors' slogans

58 A screening matrix assigns weights of 0.5 to desirability, 0.3 to feasibility, and 0.2 to viability. An idea scores 8, 4, and 6 respectively on a ten-point scale. What is its weighted score?

Idea Screening Matrices Hard
A. 6.8
B. 7.1
C. 6.2
D. 5.4

59 A screening matrix gives a high score to an idea because its weighted average is strong, but the idea fails a mandatory safety requirement. How should the matrix be interpreted?

Idea Screening Matrices Hard
A. The team should reduce the safety criterion's weight
B. The safety requirement is a gate and disqualifies the idea
C. The weighted average overrides the safety requirement
D. The idea remains eligible because safety is only one criterion

60 A team has resources to develop only one concept. Concept X has high impact and high uncertainty; Concept Y has moderate impact and low uncertainty. Which selection strategy is most appropriate when the organization needs evidence before committing substantial resources?

Idea Selection and Prioritisation Hard
A. Choose Y immediately because low uncertainty guarantees success
B. Average impact and uncertainty without conducting further tests
C. Choose X immediately because maximum impact always dominates
D. Run a focused experiment on X and compare its evidence with Y