Unit 4: Ideation and Creative Problem Solving - Practice Quiz

CSR102 — Design Thinking And Complex Problem Solving 60 Questions
0 Correct 0 Wrong 60 Left
0/60

1 What is the main purpose of exploring creative thinking methods?

Exploration of creative thinking methods for generating solution alternatives Easy
A. To generate different possible solutions
B. To copy an existing solution
C. To choose the cheapest solution immediately
D. To avoid understanding the problem

2 Which approach encourages people to challenge usual assumptions?

Exploration of creative thinking methods for generating solution alternatives Easy
A. Repeated testing
B. Conventional thinking
C. Routine planning
D. Lateral thinking

3 What does divergent thinking mainly involve?

Exploration of creative thinking methods for generating solution alternatives Easy
A. Ranking completed solutions
B. Rejecting all unusual ideas
C. Generating many possible ideas
D. Finding one final answer

4 What does convergent thinking mainly involve?

Exploration of creative thinking methods for generating solution alternatives Easy
A. Creating unlimited ideas
B. Changing the problem statement
C. Avoiding evaluation completely
D. Selecting and refining ideas

5 What is brainstorming?

Techniques for idea generation Easy
A. A method for measuring user satisfaction
B. A method for generating many ideas
C. A method for writing final instructions
D. A method for calculating project costs

6 What is an important rule during an early brainstorming session?

Techniques for idea generation Easy
A. Allow only one idea per person
B. Select the best idea before continuing
C. Criticize each idea immediately
D. Focus first on generating ideas

7 What does SCAMPER help people do?

Techniques for idea generation Easy
A. Replace user research completely
B. Measure the time of a meeting
C. Identify the final project budget
D. Improve or change existing ideas

8 What is mind mapping used for?

Techniques for idea generation Easy
A. Calculating a market price
B. Writing a legal agreement
C. Organizing related thoughts visually
D. Testing a physical prototype

9 What is the purpose of using a random word in idea generation?

Techniques for idea generation Easy
A. To identify the project owner
B. To prove an idea is correct
C. To remove all project criteria
D. To introduce a fresh connection

10 What does the phrase "How might we...?" usually introduce?

Techniques for idea generation Easy
A. An opportunity for solutions
B. A final evaluation score
C. A list of project expenses
D. A completed design decision

11 What is a criterion?

Evaluation of solutions based on defined criteria and objectives Easy
A. A standard used for judging options
B. A list of unrelated ideas
C. A description of the design team
D. A random personal preference

12 Why should solutions be evaluated against defined objectives?

Evaluation of solutions based on defined criteria and objectives Easy
A. To increase the number of ideas
B. To remove the need for user feedback
C. To check whether they meet the goals
D. To avoid comparing alternatives

13 Which criterion could be used to evaluate a new product design?

Evaluation of solutions based on defined criteria and objectives Easy
A. Team member's birthday
B. Ease of use
C. Number of emails sent
D. Meeting room size

14 What is a scoring matrix used for?

Evaluation of solutions based on defined criteria and objectives Easy
A. Comparing solutions using criteria
B. Recording attendance at meetings
C. Replacing the design process
D. Generating unrelated problems

15 What does feasibility describe?

Evaluation of solutions based on defined criteria and objectives Easy
A. How many words describe an idea
B. How colorful an idea is
C. How practical an idea is
D. How old an idea is

16 What does prioritisation mean?

Prioritisation of solutions based on defined criteria and objectives Easy
A. Ordering options by importance
B. Describing the problem for the first time
C. Ignoring all evaluation criteria
D. Generating options without limits

17 Why are solutions prioritised?

Prioritisation of solutions based on defined criteria and objectives Easy
A. To prevent ideas from being compared
B. To make every option identical
C. To focus effort on stronger options
D. To avoid setting project goals

18 Which factor is commonly considered when prioritising solutions?

Prioritisation of solutions based on defined criteria and objectives Easy
A. Meeting snack choice
B. Expected user impact
C. Order of team introductions
D. Designer handwriting

19 What is the main purpose of selecting a solution?

Selection of solutions based on defined criteria and objectives Easy
A. To choose an option for further development
B. To generate the first possible idea
C. To delay decisions indefinitely
D. To remove all project objectives

20 A solution should generally be selected because it:

Selection of solutions based on defined criteria and objectives Easy
A. Was created by the most senior person
B. Was mentioned first in discussion
C. Best matches the defined objectives
D. Has the most unusual name

21 A team is designing a low-cost water filter and wants to move beyond obvious improvements. Which method would best encourage them to examine the product from unrelated perspectives?

Exploration of creative thinking methods for generating solution alternatives Medium
A. Selecting the cheapest material
B. Repeating the initial brainstorm
C. Benchmarking similar filters
D. Using random-word association

22 A team uses SCAMPER on a reusable lunch container. Asking, "Can the lid be used as a measuring cup?" mainly applies which SCAMPER action?

Exploration of creative thinking methods for generating solution alternatives Medium
A. Put to another use
B. Adapt
C. Combine
D. Substitute

23 During a design session, participants first generate ideas independently and then share them with the group. What is the main advantage of this approach?

Exploration of creative thinking methods for generating solution alternatives Medium
A. It ranks ideas automatically
B. It guarantees technical feasibility
C. It removes the need for evaluation
D. It reduces the effect of groupthink

24 A public library wants to redesign its membership process. Which activity best uses analogy as a creative thinking method?

Exploration of creative thinking methods for generating solution alternatives Medium
A. Choosing the most familiar software
B. Listing every current complaint
C. Studying how airports manage passengers
D. Copying another library's form

25 A facilitator asks participants to produce as many ideas as possible for ten minutes and postpones all criticism. Which brainstorming principle is being applied?

Techniques for idea generation Medium
A. Separate idea generation from evaluation
B. Allow only expert suggestions
C. Require immediate feasibility checks
D. Prioritise quality over quantity

26 A team has identified the problem "students struggle to find quiet study spaces." Which reframed question is most likely to generate diverse ideas?

Techniques for idea generation Medium
A. How might we support focused study anywhere?
B. Which room is currently unused?
C. Why are students dissatisfied?
D. How can we add more desks?

27 A team maps the stages a customer experiences when returning an online purchase and generates ideas at each stage. Which technique is this?

Techniques for idea generation Medium
A. Journey-based ideation
B. Root-cause analysis
C. Forced ranking
D. Weighted scoring

28 In a brainwriting exercise, each participant writes three ideas before passing the sheet to another person. What is the likely benefit?

Techniques for idea generation Medium
A. It ensures every idea is technically feasible
B. It prevents ideas from influencing one another
C. It gives quieter participants equal input opportunities
D. It eliminates the need for a problem statement

29 A team uses a morphological chart to improve a bicycle-light system. What does the chart mainly help the team do?

Techniques for idea generation Medium
A. Identify the single root cause
B. Combine alternatives for different functions
C. Measure user satisfaction directly
D. Compare completed prototypes

30 A team evaluates three service concepts using cost, accessibility, and environmental impact. Why should the criteria be defined before scoring the concepts?

Evaluation of solutions based on defined criteria and objectives Medium
A. To ensure the newest concept wins
B. To avoid involving users in testing
C. To reduce arbitrary and inconsistent judgments
D. To make every concept equally expensive

31 A concept scores 4 out of 5 for usability, 2 for cost, and 5 for safety. If safety is the most important criterion, which evaluation method is most appropriate?

Evaluation of solutions based on defined criteria and objectives Medium
A. Unweighted addition of scores
B. Ranking by implementation speed
C. Random selection by the team
D. Weighted decision matrix

32 A prototype receives high usability ratings but fails a mandatory safety requirement. How should the team normally treat this result?

Evaluation of solutions based on defined criteria and objectives Medium
A. Select it because usability is high
B. Ignore safety until final production
C. Reject or redesign it because safety is a constraint
D. Average safety with the other scores

33 Two concepts have similar total scores, but one has much stronger evidence from user testing. What should the team do next?

Evaluation of solutions based on defined criteria and objectives Medium
A. Choose the concept with more features
B. Discard both concepts as inconclusive
C. Examine the evidence quality before deciding
D. Select the cheaper concept automatically

34 A team evaluates a transport app only on download numbers, although its objective is to improve reliable access for elderly users. What is the main problem?

Evaluation of solutions based on defined criteria and objectives Medium
A. The users are evaluating the app directly
B. The measure is not aligned with the objective
C. The objective is already completely achieved
D. The app has too many evaluation criteria

35 A team uses an impact-effort matrix. Concept A has high impact and high effort, while Concept B has moderate impact and low effort. Which concept is usually a good early priority?

Prioritisation of solutions based on defined criteria and objectives Medium
A. Concept B, because it offers a practical early gain
B. Neither concept, because impact must be minimal
C. Concept A, because effort is irrelevant
D. Both concepts, because matrices cannot compare them

36 A product team has limited resources and ranks ideas by customer value, implementation effort, and strategic fit. What is the purpose of this prioritisation?

Prioritisation of solutions based on defined criteria and objectives Medium
A. To generate additional ideas
B. To focus resources on the most suitable alternatives
C. To ensure every idea is implemented
D. To remove all uncertainty from development

37 A prioritisation matrix gives customer value a weight of 0.5, feasibility 0.3, and sustainability 0.2. Which statement is correct?

Prioritisation of solutions based on defined criteria and objectives Medium
A. Sustainability has the greatest influence
B. Customer value has the greatest influence
C. Feasibility can be ignored
D. All criteria have equal influence

38 A team must choose one concept for prototyping. Concept X has the highest score, but it depends on technology that is not yet available. What is the most responsible selection approach?

Selection of solutions based on defined criteria and objectives Medium
A. Select X without recording the dependency
B. Discard all concepts with technical uncertainty
C. Assess the risk and validate the technology first
D. Select the next-highest concept automatically

39 A selection panel chooses a solution because it matches the organisation's stated objective, even though another option is more popular with panel members. Why is this decision defensible?

Selection of solutions based on defined criteria and objectives Medium
A. Popularity is always irrelevant
B. Objectives matter only after implementation
C. Panel preferences are always biased
D. Selection should reflect defined objectives

40 After selecting a concept, a team documents the criteria, evidence, trade-offs, and assumptions behind its decision. What is the main benefit?

Selection of solutions based on defined criteria and objectives Medium
A. It improves transparency and supports later review
B. It guarantees the concept will succeed
C. It prevents the concept from being modified
D. It replaces the need for prototype testing

41 A hospital wants to reduce outpatient waiting time without adding staff or rooms. Which sequence best uses creative thinking methods before selecting concepts?

Exploration of creative thinking methods for generating solution alternatives Hard
A. List available technologies, choose the cheapest, and test adoption
B. Benchmark competitors, copy the fastest workflow, and pilot it
C. Interview managers, rank their proposals, and implement the top proposal
D. Define constraints, reframe the problem, diverge broadly, and converge with criteria

42 A team repeatedly proposes minor improvements to an existing product. Which intervention most directly reduces fixation on the current solution?

Exploration of creative thinking methods for generating solution alternatives Hard
A. Limit ideation to technologies already available inside the organization
B. Use analogies from unrelated domains and suspend feasibility judgment initially
C. Ask users to score the existing design against competitor products
D. Require each member to defend the current design before ideation

43 A public-transit team reframes "How might we make buses faster?" as "How might we reduce passengers' perceived journey burden?" What is the primary advantage of this reframing?

Exploration of creative thinking methods for generating solution alternatives Hard
A. It guarantees that the eventual solution will reduce travel time
B. It converts a subjective experience into a fully measurable requirement
C. It expands the solution space beyond vehicle speed and route changes
D. It removes the need to understand passengers' actual travel behavior

44 During a design sprint, senior engineers dominate discussion and junior members stop contributing. Which structure best preserves diversity without sacrificing technical rigor?

Exploration of creative thinking methods for generating solution alternatives Hard
A. Use silent individual ideation, round-robin sharing, and later technical review
B. Allow open debate first, then invite junior members to endorse proposals
C. Separate junior members permanently so their ideas remain unconstrained
D. Assign the most experienced engineer to combine all ideas immediately

45 A team applies SCAMPER to a reusable food container. Which prompt most specifically represents the "Put to another use" operation?

Techniques for idea generation Hard
A. Can the lid be replaced with a compostable material?
B. Can the container be used as a seedling tray?
C. Can the container be combined with a temperature sensor?
D. Can the shape be reversed to improve stacking?

46 A team uses morphological analysis for a portable water purifier. It identifies four independent dimensions with 3, 4, 2, and 5 alternatives. How many nominal combinations exist before compatibility constraints are removed?

Techniques for idea generation Hard
A. 24
B. 120
C. 14
D. 240

47 In a reverse-brainstorming session on reducing data breaches, which prompt is most appropriate?

Techniques for idea generation Hard
A. What controls would make secure behavior easier for users?
B. Which existing security feature should receive the largest budget?
C. How could we guarantee that every account becomes compromised?
D. What is the average breach rate among comparable organizations?

48 A team has generated 200 ideas, but most are variations of three familiar concepts. Which next step best increases useful variety?

Techniques for idea generation Hard
A. Apply random stimuli and forced combinations across different concept families
B. Ask the team to produce 200 additional ideas under the same prompt
C. Select the three most frequently mentioned concepts for rapid prototyping
D. Discard all repeated concepts and retain only technically novel proposals

49 When using the six thinking hats for a medication-adherence service, which practice best preserves the method's value?

Techniques for idea generation Hard
A. Use one mode at a time so the group shares the same cognitive focus
B. Use the critical hat first to eliminate unrealistic ideas before alternatives emerge
C. Require every participant to defend one permanent hat throughout the project
D. Let participants choose only the hat matching their usual thinking style

50 A solution must satisfy a legal requirement and then maximize accessibility and cost performance. Which evaluation model is most appropriate?

Evaluation of solutions based on defined criteria and objectives Hard
A. Screen for the legal requirement first, then use weighted scoring on the remainder
B. Average stakeholder preferences before checking whether the requirement is met
C. Rank solutions by cost first and remove accessibility from the evaluation
D. Use a weighted average for all criteria, including the legal requirement

51 Two concepts receive weighted scores of 82 and 79. The first depends on an untested technology, while the second uses mature technology. What is the most defensible evaluation response?

Evaluation of solutions based on defined criteria and objectives Hard
A. Select the second because mature technology always dominates higher performance
B. Represent technology uncertainty explicitly and test whether the ranking is robust
C. Average the technology maturity ratings into the existing score without changing weights
D. Select the first because the numerical score completely resolves uncertainty

52 A scoring matrix uses a 1–5 scale for cost, safety, and desirability, but the team assigns weights of 0.5, 0.3, and 0.4. What is the principal flaw?

Evaluation of solutions based on defined criteria and objectives Hard
A. A five-point scale cannot compare more than two proposed solutions
B. The criteria are measured on an ordinal scale rather than a ratio scale
C. Safety should never be included in a multicriteria evaluation
D. The weights sum to 1.2, so the weighted scores are not properly normalized

53 A concept improves average service speed but creates severe delays for a small, vulnerable user group. Which evaluation change best exposes this issue?

Evaluation of solutions based on defined criteria and objectives Hard
A. Add distributional or worst-case criteria alongside the average outcome
B. Replace all subgroup measures with the overall mean
C. Increase the speed criterion's weight until the average benefit dominates
D. Evaluate only the largest user segment to avoid statistical noise

54 A product team must prioritize initiatives using value, effort, risk reduction, and strategic alignment. Why is an unweighted impact–effort grid potentially inadequate?

Prioritisation of solutions based on defined criteria and objectives Hard
A. It guarantees that high-effort solutions will always be rejected
B. It prevents teams from generating any additional solution alternatives
C. It collapses risk and alignment into two dimensions that may hide important trade-offs
D. It requires quantitative data that design teams can never collect

55 A team prioritizes features by multiplying customer value by confidence and dividing by effort. Which interpretation is most accurate?

Prioritisation of solutions based on defined criteria and objectives Hard
A. It can be used without checking whether the criteria overlap
B. It is a decision rule whose ranking depends strongly on scale definitions
C. It is an objective measure that eliminates stakeholder judgment
D. It proves that low-effort features always have greater strategic value

56 Three solutions are prioritized using a weighted score, but one solution is worse than another on every criterion and no constraint favors it. What should happen?

Prioritisation of solutions based on defined criteria and objectives Hard
A. Assign it the highest priority to preserve stakeholder disagreement
B. Remove it as dominated unless missing information could change the comparison
C. Promote it because uniform weakness indicates a safer compromise
D. Retain it because a weighted score is always sufficient

57 A final choice must balance user desirability, technical feasibility, and organizational viability. Which selection approach is strongest when evidence is incomplete?

Selection of solutions based on defined criteria and objectives Hard
A. Choose the concept with the highest desirability rating
B. Use staged selection with prototypes designed to resolve critical uncertainties
C. Choose the cheapest concept to minimize irreversible commitment
D. Let the most senior stakeholder select the concept after reviewing the matrix

58 A concept scores well overall but fails a safety threshold under a foreseeable operating condition. How should it be treated?

Selection of solutions based on defined criteria and objectives Hard
A. Keep it as the preferred option and document the safety concern later
B. Reject or redesign it unless the safety threshold is formally changed
C. Select it because strong performance elsewhere compensates for the failure
D. Average the safety result with positive scores from other criteria

59 A selection panel's final decision consistently favors concepts proposed by senior staff, although anonymous scoring shows no performance advantage. Which corrective action is most appropriate?

Selection of solutions based on defined criteria and objectives Hard
A. Increase the senior staff's criterion weights to reflect their experience
B. Use anonymized evidence and independent scoring before group deliberation
C. Select only concepts generated by the largest stakeholder group
D. Remove all qualitative judgments from the selection process

60 A team must choose between a high-potential concept with uncertain adoption and a moderate concept with strong evidence of acceptance. Which decision rule best reflects responsible selection?

Selection of solutions based on defined criteria and objectives Hard
A. Always choose the accepted concept because evidence outweighs future potential
B. Choose randomly to prevent evidence from suppressing creative alternatives
C. Compare expected value, uncertainty, reversibility, and the cost of further learning
D. Always choose the higher-potential concept because uncertainty implies innovation