Unit 4: Ideation and Creative Problem Solving - Practice Quiz

CSR102 — Design Thinking And Complex Problem Solving 60 Questions
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1 What is the main purpose of exploring creative thinking methods?

Exploration of creative thinking methods for generating solution alternatives Easy
A. To copy an existing solution
B. To generate different possible solutions
C. To choose the cheapest solution immediately
D. To avoid understanding the problem

2 Which approach encourages people to challenge usual assumptions?

Exploration of creative thinking methods for generating solution alternatives Easy
A. Lateral thinking
B. Routine planning
C. Repeated testing
D. Conventional thinking

3 What does divergent thinking mainly involve?

Exploration of creative thinking methods for generating solution alternatives Easy
A. Finding one final answer
B. Ranking completed solutions
C. Generating many possible ideas
D. Rejecting all unusual ideas

4 What does convergent thinking mainly involve?

Exploration of creative thinking methods for generating solution alternatives Easy
A. Changing the problem statement
B. Selecting and refining ideas
C. Avoiding evaluation completely
D. Creating unlimited ideas

5 What is brainstorming?

Techniques for idea generation Easy
A. A method for generating many ideas
B. A method for measuring user satisfaction
C. A method for calculating project costs
D. A method for writing final instructions

6 What is an important rule during an early brainstorming session?

Techniques for idea generation Easy
A. Select the best idea before continuing
B. Allow only one idea per person
C. Focus first on generating ideas
D. Criticize each idea immediately

7 What does SCAMPER help people do?

Techniques for idea generation Easy
A. Replace user research completely
B. Measure the time of a meeting
C. Improve or change existing ideas
D. Identify the final project budget

8 What is mind mapping used for?

Techniques for idea generation Easy
A. Testing a physical prototype
B. Writing a legal agreement
C. Organizing related thoughts visually
D. Calculating a market price

9 What is the purpose of using a random word in idea generation?

Techniques for idea generation Easy
A. To identify the project owner
B. To prove an idea is correct
C. To remove all project criteria
D. To introduce a fresh connection

10 What does the phrase "How might we...?" usually introduce?

Techniques for idea generation Easy
A. A list of project expenses
B. An opportunity for solutions
C. A completed design decision
D. A final evaluation score

11 What is a criterion?

Evaluation of solutions based on defined criteria and objectives Easy
A. A standard used for judging options
B. A random personal preference
C. A list of unrelated ideas
D. A description of the design team

12 Why should solutions be evaluated against defined objectives?

Evaluation of solutions based on defined criteria and objectives Easy
A. To check whether they meet the goals
B. To increase the number of ideas
C. To avoid comparing alternatives
D. To remove the need for user feedback

13 Which criterion could be used to evaluate a new product design?

Evaluation of solutions based on defined criteria and objectives Easy
A. Meeting room size
B. Team member's birthday
C. Ease of use
D. Number of emails sent

14 What is a scoring matrix used for?

Evaluation of solutions based on defined criteria and objectives Easy
A. Comparing solutions using criteria
B. Recording attendance at meetings
C. Replacing the design process
D. Generating unrelated problems

15 What does feasibility describe?

Evaluation of solutions based on defined criteria and objectives Easy
A. How colorful an idea is
B. How many words describe an idea
C. How old an idea is
D. How practical an idea is

16 What does prioritisation mean?

Prioritisation of solutions based on defined criteria and objectives Easy
A. Generating options without limits
B. Ignoring all evaluation criteria
C. Describing the problem for the first time
D. Ordering options by importance

17 Why are solutions prioritised?

Prioritisation of solutions based on defined criteria and objectives Easy
A. To avoid setting project goals
B. To focus effort on stronger options
C. To make every option identical
D. To prevent ideas from being compared

18 Which factor is commonly considered when prioritising solutions?

Prioritisation of solutions based on defined criteria and objectives Easy
A. Order of team introductions
B. Designer handwriting
C. Meeting snack choice
D. Expected user impact

19 What is the main purpose of selecting a solution?

Selection of solutions based on defined criteria and objectives Easy
A. To generate the first possible idea
B. To delay decisions indefinitely
C. To choose an option for further development
D. To remove all project objectives

20 A solution should generally be selected because it:

Selection of solutions based on defined criteria and objectives Easy
A. Has the most unusual name
B. Best matches the defined objectives
C. Was created by the most senior person
D. Was mentioned first in discussion

21 A team is designing a low-cost water filter and wants to move beyond obvious improvements. Which method would best encourage them to examine the product from unrelated perspectives?

Exploration of creative thinking methods for generating solution alternatives Medium
A. Benchmarking similar filters
B. Using random-word association
C. Selecting the cheapest material
D. Repeating the initial brainstorm

22 A team uses SCAMPER on a reusable lunch container. Asking, "Can the lid be used as a measuring cup?" mainly applies which SCAMPER action?

Exploration of creative thinking methods for generating solution alternatives Medium
A. Substitute
B. Combine
C. Put to another use
D. Adapt

23 During a design session, participants first generate ideas independently and then share them with the group. What is the main advantage of this approach?

Exploration of creative thinking methods for generating solution alternatives Medium
A. It reduces the effect of groupthink
B. It guarantees technical feasibility
C. It removes the need for evaluation
D. It ranks ideas automatically

24 A public library wants to redesign its membership process. Which activity best uses analogy as a creative thinking method?

Exploration of creative thinking methods for generating solution alternatives Medium
A. Listing every current complaint
B. Choosing the most familiar software
C. Copying another library's form
D. Studying how airports manage passengers

25 A facilitator asks participants to produce as many ideas as possible for ten minutes and postpones all criticism. Which brainstorming principle is being applied?

Techniques for idea generation Medium
A. Allow only expert suggestions
B. Separate idea generation from evaluation
C. Prioritise quality over quantity
D. Require immediate feasibility checks

26 A team has identified the problem "students struggle to find quiet study spaces." Which reframed question is most likely to generate diverse ideas?

Techniques for idea generation Medium
A. How can we add more desks?
B. Which room is currently unused?
C. Why are students dissatisfied?
D. How might we support focused study anywhere?

27 A team maps the stages a customer experiences when returning an online purchase and generates ideas at each stage. Which technique is this?

Techniques for idea generation Medium
A. Journey-based ideation
B. Weighted scoring
C. Forced ranking
D. Root-cause analysis

28 In a brainwriting exercise, each participant writes three ideas before passing the sheet to another person. What is the likely benefit?

Techniques for idea generation Medium
A. It eliminates the need for a problem statement
B. It gives quieter participants equal input opportunities
C. It prevents ideas from influencing one another
D. It ensures every idea is technically feasible

29 A team uses a morphological chart to improve a bicycle-light system. What does the chart mainly help the team do?

Techniques for idea generation Medium
A. Compare completed prototypes
B. Identify the single root cause
C. Measure user satisfaction directly
D. Combine alternatives for different functions

30 A team evaluates three service concepts using cost, accessibility, and environmental impact. Why should the criteria be defined before scoring the concepts?

Evaluation of solutions based on defined criteria and objectives Medium
A. To ensure the newest concept wins
B. To reduce arbitrary and inconsistent judgments
C. To avoid involving users in testing
D. To make every concept equally expensive

31 A concept scores 4 out of 5 for usability, 2 for cost, and 5 for safety. If safety is the most important criterion, which evaluation method is most appropriate?

Evaluation of solutions based on defined criteria and objectives Medium
A. Ranking by implementation speed
B. Random selection by the team
C. Weighted decision matrix
D. Unweighted addition of scores

32 A prototype receives high usability ratings but fails a mandatory safety requirement. How should the team normally treat this result?

Evaluation of solutions based on defined criteria and objectives Medium
A. Reject or redesign it because safety is a constraint
B. Ignore safety until final production
C. Select it because usability is high
D. Average safety with the other scores

33 Two concepts have similar total scores, but one has much stronger evidence from user testing. What should the team do next?

Evaluation of solutions based on defined criteria and objectives Medium
A. Select the cheaper concept automatically
B. Choose the concept with more features
C. Discard both concepts as inconclusive
D. Examine the evidence quality before deciding

34 A team evaluates a transport app only on download numbers, although its objective is to improve reliable access for elderly users. What is the main problem?

Evaluation of solutions based on defined criteria and objectives Medium
A. The app has too many evaluation criteria
B. The objective is already completely achieved
C. The measure is not aligned with the objective
D. The users are evaluating the app directly

35 A team uses an impact-effort matrix. Concept A has high impact and high effort, while Concept B has moderate impact and low effort. Which concept is usually a good early priority?

Prioritisation of solutions based on defined criteria and objectives Medium
A. Neither concept, because impact must be minimal
B. Concept A, because effort is irrelevant
C. Both concepts, because matrices cannot compare them
D. Concept B, because it offers a practical early gain

36 A product team has limited resources and ranks ideas by customer value, implementation effort, and strategic fit. What is the purpose of this prioritisation?

Prioritisation of solutions based on defined criteria and objectives Medium
A. To focus resources on the most suitable alternatives
B. To generate additional ideas
C. To remove all uncertainty from development
D. To ensure every idea is implemented

37 A prioritisation matrix gives customer value a weight of 0.5, feasibility 0.3, and sustainability 0.2. Which statement is correct?

Prioritisation of solutions based on defined criteria and objectives Medium
A. Customer value has the greatest influence
B. All criteria have equal influence
C. Sustainability has the greatest influence
D. Feasibility can be ignored

38 A team must choose one concept for prototyping. Concept X has the highest score, but it depends on technology that is not yet available. What is the most responsible selection approach?

Selection of solutions based on defined criteria and objectives Medium
A. Select X without recording the dependency
B. Assess the risk and validate the technology first
C. Select the next-highest concept automatically
D. Discard all concepts with technical uncertainty

39 A selection panel chooses a solution because it matches the organisation's stated objective, even though another option is more popular with panel members. Why is this decision defensible?

Selection of solutions based on defined criteria and objectives Medium
A. Objectives matter only after implementation
B. Selection should reflect defined objectives
C. Popularity is always irrelevant
D. Panel preferences are always biased

40 After selecting a concept, a team documents the criteria, evidence, trade-offs, and assumptions behind its decision. What is the main benefit?

Selection of solutions based on defined criteria and objectives Medium
A. It replaces the need for prototype testing
B. It improves transparency and supports later review
C. It prevents the concept from being modified
D. It guarantees the concept will succeed

41 A hospital wants to reduce outpatient waiting time without adding staff or rooms. Which sequence best uses creative thinking methods before selecting concepts?

Exploration of creative thinking methods for generating solution alternatives Hard
A. Define constraints, reframe the problem, diverge broadly, and converge with criteria
B. Benchmark competitors, copy the fastest workflow, and pilot it
C. Interview managers, rank their proposals, and implement the top proposal
D. List available technologies, choose the cheapest, and test adoption

42 A team repeatedly proposes minor improvements to an existing product. Which intervention most directly reduces fixation on the current solution?

Exploration of creative thinking methods for generating solution alternatives Hard
A. Limit ideation to technologies already available inside the organization
B. Require each member to defend the current design before ideation
C. Use analogies from unrelated domains and suspend feasibility judgment initially
D. Ask users to score the existing design against competitor products

43 A public-transit team reframes "How might we make buses faster?" as "How might we reduce passengers' perceived journey burden?" What is the primary advantage of this reframing?

Exploration of creative thinking methods for generating solution alternatives Hard
A. It expands the solution space beyond vehicle speed and route changes
B. It guarantees that the eventual solution will reduce travel time
C. It converts a subjective experience into a fully measurable requirement
D. It removes the need to understand passengers' actual travel behavior

44 During a design sprint, senior engineers dominate discussion and junior members stop contributing. Which structure best preserves diversity without sacrificing technical rigor?

Exploration of creative thinking methods for generating solution alternatives Hard
A. Allow open debate first, then invite junior members to endorse proposals
B. Assign the most experienced engineer to combine all ideas immediately
C. Separate junior members permanently so their ideas remain unconstrained
D. Use silent individual ideation, round-robin sharing, and later technical review

45 A team applies SCAMPER to a reusable food container. Which prompt most specifically represents the "Put to another use" operation?

Techniques for idea generation Hard
A. Can the container be combined with a temperature sensor?
B. Can the shape be reversed to improve stacking?
C. Can the lid be replaced with a compostable material?
D. Can the container be used as a seedling tray?

46 A team uses morphological analysis for a portable water purifier. It identifies four independent dimensions with 3, 4, 2, and 5 alternatives. How many nominal combinations exist before compatibility constraints are removed?

Techniques for idea generation Hard
A. 120
B. 240
C. 24
D. 14

47 In a reverse-brainstorming session on reducing data breaches, which prompt is most appropriate?

Techniques for idea generation Hard
A. What controls would make secure behavior easier for users?
B. What is the average breach rate among comparable organizations?
C. How could we guarantee that every account becomes compromised?
D. Which existing security feature should receive the largest budget?

48 A team has generated 200 ideas, but most are variations of three familiar concepts. Which next step best increases useful variety?

Techniques for idea generation Hard
A. Select the three most frequently mentioned concepts for rapid prototyping
B. Apply random stimuli and forced combinations across different concept families
C. Ask the team to produce 200 additional ideas under the same prompt
D. Discard all repeated concepts and retain only technically novel proposals

49 When using the six thinking hats for a medication-adherence service, which practice best preserves the method's value?

Techniques for idea generation Hard
A. Use one mode at a time so the group shares the same cognitive focus
B. Require every participant to defend one permanent hat throughout the project
C. Use the critical hat first to eliminate unrealistic ideas before alternatives emerge
D. Let participants choose only the hat matching their usual thinking style

50 A solution must satisfy a legal requirement and then maximize accessibility and cost performance. Which evaluation model is most appropriate?

Evaluation of solutions based on defined criteria and objectives Hard
A. Average stakeholder preferences before checking whether the requirement is met
B. Use a weighted average for all criteria, including the legal requirement
C. Rank solutions by cost first and remove accessibility from the evaluation
D. Screen for the legal requirement first, then use weighted scoring on the remainder

51 Two concepts receive weighted scores of 82 and 79. The first depends on an untested technology, while the second uses mature technology. What is the most defensible evaluation response?

Evaluation of solutions based on defined criteria and objectives Hard
A. Select the first because the numerical score completely resolves uncertainty
B. Represent technology uncertainty explicitly and test whether the ranking is robust
C. Select the second because mature technology always dominates higher performance
D. Average the technology maturity ratings into the existing score without changing weights

52 A scoring matrix uses a 1–5 scale for cost, safety, and desirability, but the team assigns weights of 0.5, 0.3, and 0.4. What is the principal flaw?

Evaluation of solutions based on defined criteria and objectives Hard
A. The weights sum to 1.2, so the weighted scores are not properly normalized
B. The criteria are measured on an ordinal scale rather than a ratio scale
C. Safety should never be included in a multicriteria evaluation
D. A five-point scale cannot compare more than two proposed solutions

53 A concept improves average service speed but creates severe delays for a small, vulnerable user group. Which evaluation change best exposes this issue?

Evaluation of solutions based on defined criteria and objectives Hard
A. Increase the speed criterion's weight until the average benefit dominates
B. Evaluate only the largest user segment to avoid statistical noise
C. Add distributional or worst-case criteria alongside the average outcome
D. Replace all subgroup measures with the overall mean

54 A product team must prioritize initiatives using value, effort, risk reduction, and strategic alignment. Why is an unweighted impact–effort grid potentially inadequate?

Prioritisation of solutions based on defined criteria and objectives Hard
A. It requires quantitative data that design teams can never collect
B. It guarantees that high-effort solutions will always be rejected
C. It prevents teams from generating any additional solution alternatives
D. It collapses risk and alignment into two dimensions that may hide important trade-offs

55 A team prioritizes features by multiplying customer value by confidence and dividing by effort. Which interpretation is most accurate?

Prioritisation of solutions based on defined criteria and objectives Hard
A. It is a decision rule whose ranking depends strongly on scale definitions
B. It proves that low-effort features always have greater strategic value
C. It can be used without checking whether the criteria overlap
D. It is an objective measure that eliminates stakeholder judgment

56 Three solutions are prioritized using a weighted score, but one solution is worse than another on every criterion and no constraint favors it. What should happen?

Prioritisation of solutions based on defined criteria and objectives Hard
A. Assign it the highest priority to preserve stakeholder disagreement
B. Promote it because uniform weakness indicates a safer compromise
C. Retain it because a weighted score is always sufficient
D. Remove it as dominated unless missing information could change the comparison

57 A final choice must balance user desirability, technical feasibility, and organizational viability. Which selection approach is strongest when evidence is incomplete?

Selection of solutions based on defined criteria and objectives Hard
A. Choose the concept with the highest desirability rating
B. Use staged selection with prototypes designed to resolve critical uncertainties
C. Choose the cheapest concept to minimize irreversible commitment
D. Let the most senior stakeholder select the concept after reviewing the matrix

58 A concept scores well overall but fails a safety threshold under a foreseeable operating condition. How should it be treated?

Selection of solutions based on defined criteria and objectives Hard
A. Average the safety result with positive scores from other criteria
B. Reject or redesign it unless the safety threshold is formally changed
C. Select it because strong performance elsewhere compensates for the failure
D. Keep it as the preferred option and document the safety concern later

59 A selection panel's final decision consistently favors concepts proposed by senior staff, although anonymous scoring shows no performance advantage. Which corrective action is most appropriate?

Selection of solutions based on defined criteria and objectives Hard
A. Select only concepts generated by the largest stakeholder group
B. Remove all qualitative judgments from the selection process
C. Use anonymized evidence and independent scoring before group deliberation
D. Increase the senior staff's criterion weights to reflect their experience

60 A team must choose between a high-potential concept with uncertain adoption and a moderate concept with strong evidence of acceptance. Which decision rule best reflects responsible selection?

Selection of solutions based on defined criteria and objectives Hard
A. Compare expected value, uncertainty, reversibility, and the cost of further learning
B. Always choose the higher-potential concept because uncertainty implies innovation
C. Always choose the accepted concept because evidence outweighs future potential
D. Choose randomly to prevent evidence from suppressing creative alternatives