1What is the main purpose of statistical quality control?
Introduction to statistical quality control
Easy
A.To monitor and improve quality
B.To design product advertisements
C.To determine selling prices
D.To calculate employee salaries
Correct Answer: To monitor and improve quality
Explanation:
Statistical quality control uses statistical methods to monitor, maintain, and improve the quality of products and processes.
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2Which type of variation is naturally present in a stable production process?
Introduction to statistical quality control
Easy
A.Common-cause variation
B.Assignable-cause variation
C.Inspection variation
D.Variation caused by a specific machine failure that requires immediate corrective maintenance
Correct Answer: Common-cause variation
Explanation:
Common-cause variation is the natural, random variation present in a stable process.
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3A process is said to be in statistical control when it is affected only by:
Process control
Easy
A.Common causes
B.Special causes
C.Measurement errors
D.Defective materials
Correct Answer: Common causes
Explanation:
A statistically controlled process contains only normal common-cause variation.
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4What does a point outside the control limits usually indicate?
Process control
Easy
A.A possible special cause
B.A perfectly stable process
C.A change in sample size
D.A guaranteed acceptable product
Correct Answer: A possible special cause
Explanation:
A point outside the control limits suggests that a special or assignable cause may be affecting the process.
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5What does an chart monitor?
Control charts for variables: X and R charts, X and S charts
Easy
A.The defective proportion
B.The defect count
C.The process range
D.The process mean
Correct Answer: The process mean
Explanation:
An chart tracks changes in the average value of a measurable quality characteristic.
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6What does an chart monitor?
Control charts for variables: X and R charts, X and S charts
Easy
A.Number of defects
B.Process variability
C.Process location
D.Defective proportion
Correct Answer: Process variability
Explanation:
An chart monitors process variability by plotting the ranges of samples.
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7How is the sample range calculated?
Control charts for variables: X and R charts, X and S charts
Easy
A.Maximum plus minimum
B.Mean minus median
C.Maximum minus minimum
D.The sum of all observations divided by the total number of observations
Correct Answer: Maximum minus minimum
Explanation:
The range is the difference between the largest and smallest observations: .
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8Which pair of charts is commonly used to monitor a process mean and range?
Control charts for variables: X and R charts, X and S charts
Easy
A. and charts
B. and charts
C. and charts
D. and charts
Correct Answer: and charts
Explanation:
The chart monitors the process mean, while the chart monitors variability through sample ranges.
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9What does an chart use to measure process variability?
Control charts for variables: X and R charts, X and S charts
Easy
A.Sample defect count
B.Sample standard deviation
C.Sample median
D.Sample proportion
Correct Answer: Sample standard deviation
Explanation:
An chart plots sample standard deviations to monitor process variability.
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10Which chart is paired with an chart to monitor the process average?
Control charts for variables: X and R charts, X and S charts
Easy
A. chart
B. chart
C. chart
D. chart
Correct Answer: chart
Explanation:
The chart monitors the average, while the chart monitors the standard deviation.
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11When are and charts generally preferred over and charts?
Control charts for variables: X and R charts, X and S charts
Easy
A.When every produced item is inspected and all defective units are immediately discarded
B.For larger sample sizes
C.For counting defectives
D.For attribute observations
Correct Answer: For larger sample sizes
Explanation:
charts are generally preferred for larger samples because standard deviation provides a more reliable measure of variability.
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12What quantity is plotted on a chart?
Control charts for attributes: p chart
Easy
A.Sample average
B.Proportion defective
C.Number of defects
D.Sample range
Correct Answer: Proportion defective
Explanation:
A chart monitors the proportion of defective units in each sample.
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13Which type of data is used with a chart?
Control charts for attributes: p chart
Easy
A.Time-series average data
B.Defective or nondefective data
C.Continuous measurement data
D.Measurements of length, mass, temperature, and pressure recorded for every individual item
Correct Answer: Defective or nondefective data
Explanation:
A chart uses classification data in which units are identified as defective or nondefective.
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14A sample contains 10 defective units out of 100 inspected units. What is the sample proportion defective?
Control charts for attributes: p chart
Easy
A.
B.
C.
D.
Correct Answer:
Explanation:
The proportion defective is .
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15What quantity is plotted on an chart?
Control charts for attributes: np chart
Easy
A.Number of defective units
B.Average measured value
C.Number of defects per unit
D.Proportion of defective units
Correct Answer: Number of defective units
Explanation:
An chart monitors the number of defective units in each sample.
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16An chart is most appropriate when sample sizes are:
Control charts for attributes: np chart
Easy
A.Constant
B.Unknown
C.Continuously changing
D.Different for every sample because production volume changes throughout each working day
Correct Answer: Constant
Explanation:
The chart is normally used when the same number of units is inspected in every sample.
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17What does a chart monitor?
Control charts for attributes: c chart
Easy
A.Number of defects
B.Proportion defective
C.Process average
D.Number of defectives
Correct Answer: Number of defects
Explanation:
A chart tracks the number of defects found in a unit when the inspection opportunity is constant.
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18Which situation is suitable for a chart?
Control charts for attributes: c chart
Easy
A.Counting scratches on each sheet
B.Measuring the length of each rod
C.Finding the average bottle weight
D.Classifying each manufactured component as either acceptable or defective after a complete inspection
Correct Answer: Counting scratches on each sheet
Explanation:
A chart is suitable for counting defects, such as scratches, on inspection units of constant size.
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19What is a primary application of a control chart?
Applications of control charts in process control
Easy
A.Preparing sales reports
B.Detecting process changes
C.Selecting advertising channels
D.Setting product prices
Correct Answer: Detecting process changes
Explanation:
Control charts help identify unusual changes in a process so that corrective action can be considered.
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20If all plotted points are randomly distributed within the control limits, the process is generally considered:
Applications of control charts in process control
Easy
A.Completely defect-free
B.Outside specification
C.Affected by a major special cause that must be removed before production can continue
D.In statistical control
Correct Answer: In statistical control
Explanation:
Randomly distributed points within the limits generally indicate that the process is stable and in statistical control.
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21A machine produces components whose diameters vary slightly because of temperature, vibration, and occasional tool damage. Which variation should statistical quality control primarily identify for corrective action?
Introduction to statistical quality control
Medium
A.Systematic variation caused by identifiable tool damage
B.Expected variation caused by measurement rounding
C.Small random variation caused by many unavoidable factors
D.Natural variation occurring within established control limits
Correct Answer: Systematic variation caused by identifiable tool damage
Explanation:
Tool damage is an assignable cause that can be identified and corrected. Small unavoidable fluctuations are generally treated as common-cause variation.
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22Which statement best distinguishes a control chart from acceptance sampling?
Introduction to statistical quality control
Medium
A.A control chart monitors a process over time, while acceptance sampling evaluates submitted lots
B.A control chart measures customer satisfaction, while acceptance sampling measures productivity
C.A control chart determines specifications, while acceptance sampling establishes control limits
D.A control chart evaluates submitted lots, while acceptance sampling estimates process capability
Correct Answer: A control chart monitors a process over time, while acceptance sampling evaluates submitted lots
Explanation:
Control charts detect changes in an ongoing process. Acceptance sampling is used to decide whether a particular lot should be accepted or rejected.
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23A process has all plotted points within its control limits, with no runs, trends, or unusual patterns. What is the most appropriate conclusion?
Process control
Medium
A.The process mean is exactly equal to the target value
B.The process produces no defective items
C.The process necessarily meets all product specifications
D.The process is operating with only common-cause variation
Correct Answer: The process is operating with only common-cause variation
Explanation:
A random pattern within control limits indicates statistical control. This does not guarantee that the process meets specifications or produces no defects.
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24A process is statistically stable, but many products fall outside the engineering specifications. Which conclusion is most appropriate?
Process control
Medium
A.The process is capable but not in control
B.The process is both capable and in control
C.The process is neither measurable nor stable
D.The process is in control but not capable
Correct Answer: The process is in control but not capable
Explanation:
Statistical control concerns process stability, whereas capability concerns meeting specifications. A stable process can still have excessive variation or an unsuitable mean.
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25For an chart based on samples of size , the grand mean is and . Given , what are the three-sigma control limits?
Control charts for variables: X and R charts, X and S charts
Medium
A. and
B. and
C. and
D. and
Correct Answer: and
Explanation:
Use and . Thus, the limits are .
Incorrect! Try again.
26For an chart with samples of size , , , and . A new sample has . What does the chart indicate?
Control charts for variables: X and R charts, X and S charts
Medium
A.The range cannot be evaluated without the sample mean
B.The range is out of control because it exceeds the upper limit
C.The range is out of control because it is below the lower limit
D.The range is in control because it is near the center line
Correct Answer: The range is out of control because it exceeds the upper limit
Explanation:
The upper limit is . Since , the process variability shows an out-of-control signal.
Incorrect! Try again.
27When subgroup sizes are moderately large, why is an and chart often preferred to an and chart?
Control charts for variables: X and R charts, X and S charts
Medium
A.The standard deviation eliminates the need to calculate subgroup means
B.The standard deviation uses variability information more efficiently than the range
C.The range measures location rather than dispersion in large samples
D.The range becomes impossible to calculate for moderately large samples
Correct Answer: The standard deviation uses variability information more efficiently than the range
Explanation:
The sample standard deviation uses every observation and is a more efficient measure of dispersion for moderately large subgroups.
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28An chart paired with an chart has , , and . What are the limits for the chart?
Control charts for variables: X and R charts, X and S charts
Medium
A. and
B. and
C. and
D. and
Correct Answer: and
Explanation:
The limits are , giving approximately and .
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29For an chart, , , and . A sample standard deviation of is observed. What is the appropriate interpretation?
Control charts for variables: X and R charts, X and S charts
Medium
A.Variability cannot be assessed until the sample mean is plotted
B.Variability is stable because is below the center line
C.Variability has increased because exceeds the upper limit
D.Variability has decreased unusually because is below the lower limit
Correct Answer: Variability has decreased unusually because is below the lower limit
Explanation:
The lower limit is . Since , the reduction in variability is statistically unusual and should be investigated.
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30Three samples contain defectives out of , out of , and out of . What is the pooled fraction defective ?
Control charts for attributes: p chart
Medium
A.
B.
C.
D.
Correct Answer:
Explanation:
The pooled fraction is .
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31A chart has and a constant sample size of . What are its approximate three-sigma control limits?
Control charts for attributes: p chart
Medium
A. and
B. and
C. and
D. and
Correct Answer: and
Explanation:
The standard error is . Therefore, the limits are , or and .
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32A factory uses a chart with unequal sample sizes. How should its control limits generally be calculated?
Control charts for attributes: p chart
Medium
A.Use identical limits based on the average defect count
B.Use identical limits based on the largest sample size
C.Use separate limits based only on each defect count
D.Use separate limits based on each sample size
Correct Answer: Use separate limits based on each sample size
Explanation:
For sample size , the standard error is . Therefore, different sample sizes generally produce different control limits.
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33Which production situation is most suitable for an chart?
Control charts for attributes: np chart
Medium
A.Monitoring the number of defects on areas of varying size
B.Monitoring the number defective in samples of constant size
C.Monitoring the average weight of constant-sized samples
D.Monitoring the fraction defective when sample sizes vary
Correct Answer: Monitoring the number defective in samples of constant size
Explanation:
An chart plots the number of defective units and requires a constant sample size.
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34An chart uses samples of items and has . What are the approximate three-sigma control limits?
Control charts for attributes: np chart
Medium
A. and
B. and
C. and
D. and
Correct Answer: and
Explanation:
The center line is , and the standard deviation is . The limits are , with the negative lower limit set to zero.
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35For a constant sample size , how are the plotted values on an chart related to those on a chart?
Control charts for attributes: np chart
Medium
A.Each value equals the corresponding value divided by
B.Each value equals the square root of the corresponding value
C.Each value equals the corresponding value multiplied by
D.Each value equals one minus the corresponding value
Correct Answer: Each value equals the corresponding value multiplied by
Explanation:
Because , where is the number defective, the plotted count is . Thus, an chart is a count-scaled version of a chart when is constant.
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36Which condition is required for appropriately using a chart?
Control charts for attributes: c chart
Medium
A.The sample must contain only one possible defect type
B.The inspection opportunity must remain approximately constant
C.The number of inspected units must increase over time
D.The measured characteristic must follow a normal distribution
Correct Answer: The inspection opportunity must remain approximately constant
Explanation:
A chart monitors defect counts when the area, unit size, or opportunity for defects is constant.
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37The average number of surface defects per sheet is . What are the three-sigma limits for a chart?
Control charts for attributes: c chart
Medium
A. and
B. and
C. and
D. and
Correct Answer: and
Explanation:
For a chart, the limits are . The calculated lower limit is negative, so it is set to zero.
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38A company counts flaws on fabric pieces whose inspected areas differ substantially. Why is a standard chart inappropriate?
Control charts for attributes: c chart
Medium
A.A chart requires the average defect count to equal zero
B.A chart requires approximately equal opportunities for defects
C.A chart requires measurements on a continuous scale
D.A chart requires every inspected item to be defective
Correct Answer: A chart requires approximately equal opportunities for defects
Explanation:
Different inspected areas create different opportunities for flaws. A defect-rate chart such as a chart is more appropriate when inspection size varies.
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39An chart shows one point above its upper control limit, while the corresponding chart remains in control. What should the process engineer investigate first?
Applications of control charts in process control
Medium
A.A possible shift in the process mean
B.A possible increase in within-sample variation
C.A possible error in the specification limits
D.A possible reduction in the subgroup size
Correct Answer: A possible shift in the process mean
Explanation:
The chart monitors process location, while the chart monitors within-subgroup variability. This pattern suggests a change in the mean rather than dispersion.
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40Seven consecutive points on a control chart increase steadily, although none exceeds the control limits. What is the best interpretation?
Applications of control charts in process control
Medium
A.The process is stable because every point is within the limits
B.The process mean must be exactly equal to the center line
C.The control limits should be widened to include future observations
D.The pattern suggests a nonrandom trend that should be investigated
Correct Answer: The pattern suggests a nonrandom trend that should be investigated
Explanation:
A sustained trend can indicate gradual tool wear, temperature change, or another assignable cause even when all points remain within the control limits.
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41A process control chart shows no points beyond the control limits and no nonrandom patterns, but 6% of output falls outside the engineering specifications. Which conclusion is most defensible?
Introduction to statistical quality control
Hard
A.The process is capable but not statistically stable.
B.The process is stable but not necessarily capable.
C.The specifications should replace the computed control limits.
D.The control limits should be widened to include the specifications.
Correct Answer: The process is stable but not necessarily capable.
Explanation:
Control limits assess process stability, whereas specifications assess conformance to requirements. A stable process can still produce excessive nonconforming output.
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42A stable process contains only common-cause variation, but management wants lower variability. Which action is consistent with statistical quality control principles?
Introduction to statistical quality control
Hard
A.Pursue system-level changes that reduce common-cause variation.
B.Inspect every unit and reset the machine after each observed deviation, even when no chart rule signals.
C.Adjust the process after every deviation from the target.
D.Recalculate the centerline after each new subgroup.
Correct Answer: Pursue system-level changes that reduce common-cause variation.
Explanation:
Common-cause variation is inherent in the current system and is reduced through fundamental process improvements. Continual local adjustment can cause tampering and increase variation.
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43A process is stable with mean and standard deviation . Its specification limits are and . What are the approximate values of and ?
Process control
Hard
A. and
B. and
C. and
D. and
Correct Answer: and
Explanation:
. The nearer specification limit gives , showing poor centering.
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44For an independent normal process, a three-sigma chart has a probability of approximately that one in-control observation falls outside either limit. What is the probability that at least one false signal occurs among 25 observations?
Process control
Hard
A.
B.
C.
D.
Correct Answer:
Explanation:
The probability is . Repeated charting therefore produces a higher cumulative false-alarm probability.
Incorrect! Try again.
45A process can drift gradually during an eight-hour shift. Which sampling design best creates rational subgroups that separate short-term variation from between-period drift?
Process control
Hard
A.Measure five units selected randomly from the entire week.
B.Measure one unit whenever an operator suspects a process change.
C.Measure five consecutive units once every hour.
D.Measure one unit hourly and combine eight hours as one subgroup.
Correct Answer: Measure five consecutive units once every hour.
Explanation:
Consecutive units capture short-term within-subgroup variation, while hourly subgroup means expose changes occurring between sampling periods.
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46For subgroups of size , an - chart has , , , , and . A new subgroup has and . How should it be classified?
Control charts for variables: X and R charts
Hard
A.The mean is in control, but the range is out of control.
B.The mean is out of control, but the range is in control.
C.Both the mean and range are out of control.
D.Both the mean and range are in control.
Correct Answer: The mean is in control, but the range is out of control.
Explanation:
The limits are and , while the limits are and . Thus, is inside its limits, but exceeds its UCL.
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47For subgroups of size , and . The process is centered at with specifications and . Using , which pair is approximately correct?
Control charts for variables: X and R charts
Hard
A. and
B. and
C. and
D. and
Correct Answer: and
Explanation:
, and .
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48An established - chart uses subgroups of size . Future subgroups will contain observations, while the underlying process variation is believed unchanged. What is the most defensible transition?
Control charts for variables: X and R charts
Hard
A.Change only while retaining the old range centerline.
B.Retain both charts because the physical process is unchanged.
C.Divide every old control limit by while retaining the previous range limits and centerline.
D.Estimate from old data and construct limits using constants for .
Correct Answer: Estimate from old data and construct limits using constants for .
Explanation:
Changing subgroup size changes both the standard error of and the expected range. Limits must therefore be reconstructed using constants appropriate for .
Incorrect! Try again.
49An - chart for subgroups of size has , , , , and . A subgroup produces and . What does the chart indicate?
X and S charts
Hard
A.Only the subgroup standard deviation produces a control signal.
B.Only the subgroup mean produces a control signal.
C.Both statistics produce upper control-limit signals.
D.Both statistics are within their control limits.
Correct Answer: Only the subgroup standard deviation produces a control signal.
Explanation:
The limits are and , so is inside. The limits are and , so is below the LCL.
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50For an - chart with , suppose , , and . Using , what are the approximate -chart limits?
X and S charts
Hard
A.
B.
C.
D.
Correct Answer:
Explanation:
. Therefore, the limits are , or approximately .
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51An chart has , , and . Its software displays the UCL as , and a new subgroup has . What is correct if decisions use unrounded limits?
X and S charts
Hard
A.It signals only if the corresponding mean also exceeds its UCL.
B.It signals because exceeds the exact UCL .
C.It does not signal because both displayed values equal .
D.It does not signal because an chart cannot have a zero LCL.
Correct Answer: It signals because exceeds the exact UCL .
Explanation:
The unrounded UCL is . Since , the point is beyond the limit despite appearing equal after rounding.
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52A variable-sample-size chart has . Sample 1 contains units with nonconforming; Sample 2 contains units with nonconforming. Using separate three-sigma limits for each sample, which statement is correct?
Control charts for attributes: p chart
Hard
A.Only Sample 2 produces an upper control signal.
B.Only Sample 1 produces an upper control signal.
C.Neither sample produces an upper control signal.
D.Both samples produce upper control signals.
Correct Answer: Only Sample 2 produces an upper control signal.
Explanation:
For , , so is inside. For , , so signals.
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53Three preliminary samples have sizes , , and , with , , and nonconforming units, respectively. What centerline should be used for the pooled chart?
Control charts for attributes: p chart
Hard
A.
B.
C.
D.
Correct Answer:
Explanation:
The pooled proportion is total nonconforming divided by total inspected: .
Incorrect! Try again.
54A chart has and constant sample size . Its normal-approximation UCL is about . A sample contains two nonconforming units. The exact in-control probability of observing at least two is about . Which interpretation is best?
Control charts for attributes: p chart
Hard
A.The point signals and its exact upper-tail probability is approximately .
B.The point does not signal because two nonconforming units are below three.
C.The point signals, but the nominal three-sigma interpretation is inaccurate for such sparse data.
D.The point must be accepted as in control because every p chart with a zero LCL requires at least three nonconforming units before an upper signal can be declared.
Correct Answer: The point signals, but the nominal three-sigma interpretation is inaccurate for such sparse data.
Explanation:
The observed proportion exceeds the computed UCL. However, the exact binomial tail probability is about , showing that the normal three-sigma approximation is poorly calibrated here.
Incorrect! Try again.
55An chart uses constant samples of units and has . A new sample contains nonconforming units. Using three-sigma limits, what is the conclusion?
Control charts for attributes: np chart
Hard
A.It is out of control because the UCL is approximately .
B.It is in control because the UCL is approximately .
C.It is out of control because the UCL is approximately .
D.It is in control because the UCL is approximately .
Correct Answer: It is out of control because the UCL is approximately .
Explanation:
The centerline is , and . Thus, a count of signals.
Incorrect! Try again.
56A process has historical fraction nonconforming . If an chart is constructed for a new constant sample size of , what are its approximate control limits?
Control charts for attributes: np chart
Hard
A. and
B. and
C. and
D. and
Correct Answer: and
Explanation:
The centerline is , and the standard deviation is . Thus, the limits are .
Incorrect! Try again.
57Phase I data for a chart contain inspection units and total defects. One unit with defects is traced to an assignable cause and removed. Using the revised limits, how is a future unit with defects classified?
Control charts for attributes: c chart
Hard
A., ; the unit is in control.
B., ; the unit signals.
C., ; the unit signals.
D., ; the unit is in control.
Correct Answer: , ; the unit signals.
Explanation:
After removal, . The revised UCL is , so a count of is beyond the limit.
Incorrect! Try again.
58A chart has defects per inspection area. Every future inspection unit will have exactly twice the original area, and the defect rate per unit area is unchanged. What limits are appropriate under a homogeneous Poisson model?
Control charts for attributes: c chart
Hard
A. and , centered at
B. and , centered at
C. and , centered at
D. and , centered at
Correct Answer: and , centered at
Explanation:
Doubling the opportunity doubles the Poisson mean to . The limits are , giving a negative lower limit that is truncated to and an UCL of about .
Incorrect! Try again.
59At the same subgroup, an chart exceeds its UCL and the corresponding chart also signals. What is the best initial interpretation?
Applications of control charts in process control
Hard
A.Recenter both charts at the signaling subgroup without investigating causes.
B.Conclude immediately that only the process mean has changed.
C.Ignore the range because the mean chart is always diagnostically superior.
D.Investigate the dispersion signal before concluding that the process mean shifted.
Correct Answer: Investigate the dispersion signal before concluding that the process mean shifted.
Explanation:
An unstable within-subgroup variation can distort the behavior and interpretation of the chart. Dispersion should be investigated and stabilized first.
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60For an independent, continuous, in-control process centered on its chart centerline, what is the probability that a specified block of eight consecutive points all falls on the same side of the centerline?
Applications of control charts in process control
Hard
A.
B.
C.
D.
Correct Answer:
Explanation:
All eight points can be above or all eight can be below. Thus, the probability is .
Incorrect! Try again.
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