The supply of and demand for labour affect the compensation employers must offer.
Incorrect! Try again.
10How does an organisation's ability to pay generally affect compensation?
Factors influencing compensation management
Easy
A.It limits the affordable pay level
B.It replaces job evaluation
C.It guarantees that every employee will receive identical compensation
D.It determines employee attendance
Correct Answer: It limits the affordable pay level
Explanation:
An organisation's financial resources influence the level of compensation it can sustainably provide.
Incorrect! Try again.
11Why are government wage laws important in compensation management?
Factors influencing compensation management
Easy
A.They calculate the personal career goals of every worker
B.They design individual work schedules
C.They establish legal pay requirements
D.They select employees for promotion
Correct Answer: They establish legal pay requirements
Explanation:
Wage laws set requirements such as minimum pay and overtime rules that employers must follow.
Incorrect! Try again.
12Which job-related factor is most likely to increase compensation?
Factors influencing compensation management
Easy
A.A shorter job title
B.A preferred office colour
C.Greater job responsibility
D.More informal conversations
Correct Answer: Greater job responsibility
Explanation:
Jobs involving greater responsibility, skill, or complexity generally receive higher compensation.
Incorrect! Try again.
13What is the main purpose of an employee incentive?
Incentives and fringe benefits
Easy
A.To encourage desired performance
B.To replace workplace training
C.To record employee attendance
D.To provide a detailed description of every organisational policy
Correct Answer: To encourage desired performance
Explanation:
Incentives motivate employees by linking rewards to desired performance or behaviour.
Incorrect! Try again.
14Which of the following is a monetary incentive?
Incentives and fringe benefits
Easy
A.Career counselling
B.Verbal recognition
C.Flexible scheduling
D.Performance bonus
Correct Answer: Performance bonus
Explanation:
A performance bonus is a financial reward paid for meeting or exceeding specified goals.
Incorrect! Try again.
15Which of the following is a fringe benefit?
Incentives and fringe benefits
Easy
A.Paid vacation
B.Basic salary
C.Hourly wage
D.A payment made only for each additional unit an employee produces
Correct Answer: Paid vacation
Explanation:
Paid vacation is a fringe benefit provided in addition to regular wages or salary.
Incorrect! Try again.
16Which reward is a non-monetary incentive?
Incentives and fringe benefits
Easy
A.Overtime payment
B.Public recognition
C.Cash commission
D.Annual bonus
Correct Answer: Public recognition
Explanation:
Public recognition motivates employees without providing a direct financial payment.
Incorrect! Try again.
17What does employee engagement describe?
Employee engagement and retention
Easy
A.An employee's daily travel distance
B.An employee's complete record of all previous workplace conversations
C.An employee's formal job title
D.An employee's commitment and involvement
Correct Answer: An employee's commitment and involvement
Explanation:
Employee engagement reflects a worker's emotional commitment, enthusiasm, and involvement in the organisation.
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18What is employee retention?
Employee engagement and retention
Easy
A.Measuring employee attendance
B.Keeping employees in the organisation
C.Assigning employees to projects
D.Moving every employee between departments at fixed monthly intervals
Correct Answer: Keeping employees in the organisation
Explanation:
Employee retention is an organisation's ability to keep its employees and reduce unwanted turnover.
Incorrect! Try again.
19Which practice is most likely to improve employee retention?
Employee engagement and retention
Easy
A.Changing work expectations without informing employees in advance
B.Offering fair compensation
C.Limiting career growth
D.Ignoring employee feedback
Correct Answer: Offering fair compensation
Explanation:
Fair and competitive compensation can increase satisfaction and reduce employees' desire to leave.
Incorrect! Try again.
20Which opportunity can strengthen both employee engagement and retention?
Employee engagement and retention
Easy
A.Unclear job roles
B.Frequent changes made without any communication or employee involvement
C.Career development
D.Inconsistent treatment
Correct Answer: Career development
Explanation:
Career development helps employees grow, increases commitment, and encourages them to remain with the organisation.
Incorrect! Try again.
21An employee believes that working harder will improve performance but doubts that improved performance will lead to a bonus. According to expectancy theory, which perception is weak?
Types and theories of compensation
Medium
A.Valence
B.Instrumentality
C.Equity
D.Expectancy
Correct Answer: Instrumentality
Explanation:
Instrumentality is the belief that strong performance will produce a particular reward.
Incorrect! Try again.
22Two employees perform similar work, but one discovers that a colleague receives higher pay without additional responsibilities. According to equity theory, what is the first employee most likely to experience?
Types and theories of compensation
Medium
A.A perception of procedural consistency
B.A perception of distributive unfairness
C.An increase in job enrichment
D.A reduction in reward valence
Correct Answer: A perception of distributive unfairness
Explanation:
Equity theory predicts perceived unfairness when employees compare similar contributions but observe unequal outcomes.
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23A company wants sales representatives to focus strongly on generating revenue while retaining some income stability. Which compensation mix is most appropriate?
Types and theories of compensation
Medium
A.Fixed salary with seniority allowance
B.Piece wages with retirement benefits
C.Hourly wages with attendance leave
D.Fixed salary with sales commission
Correct Answer: Fixed salary with sales commission
Explanation:
A salary provides stability, while commission links part of compensation directly to sales performance.
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24An organization cannot offer the highest salaries in its industry, so it emphasizes career development, flexible work, recognition, and meaningful assignments. Which compensation approach does this represent?
Types and theories of compensation
Medium
A.Total rewards approach
B.Seniority wage approach
C.Piece-rate approach
D.Minimum wage approach
Correct Answer: Total rewards approach
Explanation:
The total rewards approach combines financial compensation with development, recognition, flexibility, and work experience.
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25An employee's nominal wage rises by , while the general price level rises by . What happens approximately to the employee's real wage?
Concept of wages
Medium
A.It increases by
B.It increases by
C.It decreases by
D.It decreases by
Correct Answer: It decreases by
Explanation:
The real wage change is approximately , so purchasing power falls by about .
Incorrect! Try again.
26A factory changes from piece-rate wages to time-rate wages after defects increase sharply. What is the most likely purpose of this change?
Concept of wages
Medium
A.To reward employees mainly for seniority
B.To increase competition among production teams
C.To transfer market risk to factory workers
D.To reduce excessive emphasis on output quantity
Correct Answer: To reduce excessive emphasis on output quantity
Explanation:
Time-rate wages can reduce the pressure to maximize units produced when that pressure is damaging product quality.
Incorrect! Try again.
27A wage level is sufficient to meet an employee's basic needs and support a reasonable standard of living, even though the statutory minimum is lower. Which concept best describes this wage?
Concept of wages
Medium
A.Minimum wage
B.Piece wage
C.Nominal wage
D.Living wage
Correct Answer: Living wage
Explanation:
A living wage is intended to support basic needs and a reasonable standard of living, not merely satisfy the legal minimum.
Incorrect! Try again.
28A mining company pays employees more than similar employers because its jobs involve remote locations and hazardous conditions. What best explains this wage difference?
Concept of wages
Medium
A.Statutory wage adjustment
B.Organization-wide profit sharing
C.Seniority-based wage progression
D.Compensating wage differential
Correct Answer: Compensating wage differential
Explanation:
A compensating wage differential provides additional pay for undesirable conditions such as danger, isolation, or inconvenience.
Incorrect! Try again.
29Software engineers with a specialized skill are scarce in the labor market. Which compensation response is most likely to help a company recruit them?
Factors influencing compensation management
Medium
A.Offering a market premium for the scarce skill
B.Reducing salary differences across all occupations
C.Linking all salary increases only to seniority
D.Replacing external surveys with internal job titles
Correct Answer: Offering a market premium for the scarce skill
Explanation:
Labor scarcity raises the market value of specialized skills, often requiring employers to offer a pay premium.
Incorrect! Try again.
30Employees complain that jobs requiring greater responsibility are paid nearly the same as less demanding jobs. Which action would best address this internal equity concern?
Factors influencing compensation management
Medium
A.Reviewing consumer price index changes
B.Conducting a systematic job evaluation
C.Increasing sales commissions uniformly
D.Expanding nonfinancial recognition programs
Correct Answer: Conducting a systematic job evaluation
Explanation:
Job evaluation compares the relative value of jobs and helps create internally equitable pay structures.
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31A government raises the statutory minimum wage above the starting wage paid by a retailer. What should the retailer do first?
Factors influencing compensation management
Medium
A.Raise affected wages to meet the legal requirement
B.Reduce recorded working hours without changing schedules
C.Wait until the next annual compensation review
D.Replace base wages with discretionary bonuses
Correct Answer: Raise affected wages to meet the legal requirement
Explanation:
Compensation policies must comply with wage legislation, so affected base wages require immediate adjustment.
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32A firm operates in a highly price-sensitive market with narrow profit margins. How is this product-market condition most likely to affect compensation decisions?
Factors influencing compensation management
Medium
A.It limits the firm's ability to raise labor costs
B.It requires identical wages for every job category
C.It guarantees larger performance bonuses each year
D.It eliminates the need for external pay comparisons
Correct Answer: It limits the firm's ability to raise labor costs
Explanation:
When customers resist price increases and margins are narrow, the organization has less capacity to absorb higher compensation costs.
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33A manufacturing plant rewards employees when labor efficiency improves and material waste declines, regardless of the company's overall profit. Which incentive plan is being used?
Incentives and fringe benefits
Medium
A.Merit pay
B.Gainsharing
C.Profit sharing
D.Stock options
Correct Answer: Gainsharing
Explanation:
Gainsharing distributes rewards from measurable improvements in operational performance, such as productivity or waste reduction.
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34A product-development team performs highly interdependent work, but individual bonuses are causing members to withhold information. Which redesign is most suitable?
Incentives and fringe benefits
Medium
A.Increase individual commission percentages
B.Replace incentives with unpaid recognition
C.Base rewards entirely on employee tenure
D.Use a team-based performance incentive
Correct Answer: Use a team-based performance incentive
Explanation:
Team-based incentives align rewards with shared results and can encourage cooperation in interdependent work.
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35Employees differ greatly in age, family responsibilities, and benefit preferences. Which benefit design would best accommodate these differences?
Incentives and fringe benefits
Medium
A.A flexible cafeteria benefits plan
B.A uniform benefits package
C.A fixed piece-rate system
D.A seniority-only allowance
Correct Answer: A flexible cafeteria benefits plan
Explanation:
A cafeteria plan allows employees to select benefits that best match their individual circumstances and preferences.
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36A growing company wants senior managers to focus on long-term increases in shareholder value rather than only annual results. Which incentive is most appropriate?
Incentives and fringe benefits
Medium
A.Immediate awards for short-term sales
B.Overtime premiums for additional hours
C.Stock options with a multi-year vesting period
D.Monthly bonuses based on attendance rates
Correct Answer: Stock options with a multi-year vesting period
Explanation:
Multi-year stock options connect managerial rewards to longer-term company value and encourage retention through vesting.
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37A company wants to identify why valued employees might leave before they submit resignations. Which practice is most useful?
Stay interviews reveal what keeps employees engaged and what concerns could lead them to leave.
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38Employees distrust the merit-pay system because they do not understand how ratings affect raises. Which action would most directly improve engagement?
Employee engagement and retention
Medium
A.Keep ratings confidential from each employee
B.Replace all raises with occasional gifts
C.Explain the criteria and decision process clearly
D.Allow managers to use undocumented standards
Correct Answer: Explain the criteria and decision process clearly
Explanation:
Clear criteria and transparent procedures strengthen procedural fairness, trust, and acceptance of compensation decisions.
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39A company is losing high-performing employees even though its base salaries match the market. Surveys show limited career opportunities and weak recognition. What is the best response?
Employee engagement and retention
Medium
A.Require longer notice periods for resignations
B.Strengthen development paths and recognition practices
C.Remove performance discussions from appraisal meetings
D.Increase salaries equally for every employee
Correct Answer: Strengthen development paths and recognition practices
Explanation:
When market pay is adequate, improving growth opportunities and recognition directly addresses the reported causes of turnover.
Incorrect! Try again.
40Turnover is concentrated among newly hired customer-service employees during their first three months. Which compensation-related action should HR examine first?
Employee engagement and retention
Medium
A.Increase retirement benefits for long-serving executives
B.Introduce stock options for all board members
C.Reduce recognition for experienced service employees
D.Compare starting pay and job expectations with the market
Correct Answer: Compare starting pay and job expectations with the market
Explanation:
Early turnover may indicate that starting pay is uncompetitive or that the actual role does not match expectations created during recruitment.
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41A hazardous job has an annual accident probability of , compared with for a safe job. Risk-neutral workers value the loss from an accident at USD 600,000. Under compensating wage differential theory, what minimum annual wage premium should the hazardous job offer?
Types and theories of compensation
Hard
A.USD 1,200
B.USD 3,000
C.USD 2,400
D.USD 1,800
Correct Answer: USD 1,800
Explanation:
The additional expected loss is . A risk-neutral worker therefore requires at least USD 1,800.
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42A firm uses a tournament system with a very large pay gap between the highest-ranked and second-ranked managers. Rankings are noisy, and managers must share information to succeed. Which redesign best addresses the central prediction of tournament theory in this setting?
Types and theories of compensation
Hard
A.Reduce the rank-based gap and add a team-performance component
B.Replace variable compensation with seniority-based progression
C.Increase the rank-based gap and remove subjective assessment
D.Retain the pay gap and evaluate managers less frequently
Correct Answer: Reduce the rank-based gap and add a team-performance component
Explanation:
Large tournament prizes can stimulate effort but also encourage sabotage and reduced cooperation. A smaller ranking spread combined with team rewards better fits an interdependent workplace.
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43Under expectancy theory, an employee evaluates incentive plans using . Plan A has values , , and ; Plan B has values , , and . Assuming these are the only relevant factors, which conclusion follows?
Types and theories of compensation
Hard
A.Plan A is preferred because its utility is
B.Plan B is preferred because its utility is
C.Plan A is preferred because its utility is
D.Both plans are equivalent because utility is
Correct Answer: Plan B is preferred because its utility is
Explanation:
Plan A yields , while Plan B yields . Expectancy theory predicts preference for Plan B.
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44A divisional manager controls operating assets and operating profit but cannot control corporate financing or economy-wide demand shocks. Which compensation measure best follows agency theory while limiting uncontrollable risk?
Types and theories of compensation
Hard
A.Company share price measured at the year-end date
B.A comprehensive score combining stock price, corporate earnings, market conditions, financing costs, and every strategic initiative undertaken during the year
C.Corporate net income before discretionary accrual adjustments
D.Division EVA adjusted for common demand shocks
Correct Answer: Division EVA adjusted for common demand shocks
Explanation:
Agency theory favors measures aligned with value creation but responsive to the agent's actions. Adjusted divisional EVA preserves incentives while filtering major uncontrollable shocks.
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45An employee's nominal wage rises by while the consumer price index rises from to . What is the approximate change in the employee's real wage?
Concept of wages
Hard
A.A decrease of
B.An increase of
C.An increase of
D.A decrease of
Correct Answer: A decrease of
Explanation:
The exact real-wage change is . Nominal wages increased, but purchasing power fell by about .
Incorrect! Try again.
46In a labor market, the statutory minimum wage is USD 15 per hour, the prevailing wage for comparable work is USD 19, and the estimated living wage is USD 23. A firm pays USD 20. Which statement is most accurate?
Concept of wages
Hard
A.The wage exceeds prevailing pay but remains below a living wage
B.The wage constitutes a living wage because it exceeds the legal floor
C.The wage is below the fair market rate but above basic living needs
D.The wage equals the minimum wage after labor-market adjustment
Correct Answer: The wage exceeds prevailing pay but remains below a living wage
Explanation:
USD 20 is above both the legal minimum and the prevailing comparator of USD 19, but it does not reach the estimated living wage of USD 23.
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47An incumbent earns USD 58,000 against a grade midpoint of USD 60,000. The midpoint is raised by , but the incumbent receives no adjustment. What happens to the incumbent's compa-ratio?
Concept of wages
Hard
A.It rises from about to
B.It falls from about to
C.It remains at about after revaluation
D.It falls from about to
Correct Answer: It falls from about to
Explanation:
The original ratio is . The new midpoint is USD 63,000, producing .
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48A piece-rate employee works 50 hours and earns USD 600. A governing rule requires an additional half-time premium for hours above 40 because piece earnings already cover straight-time compensation. What total wage is due?
Concept of wages
Hard
A.USD 600
B.USD 720
C.USD 750
D.USD 660
Correct Answer: USD 660
Explanation:
The regular rate is per hour. The additional overtime premium is , so total wages equal USD 660.
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49Job evaluation places a cybersecurity role in Grade 8, but persistent market scarcity requires pay above the Grade 8 maximum. Which response best balances internal equity and external competitiveness?
Factors influencing compensation management
Hard
A.Raise only the selected employee's base without documentation
B.Move every technology position directly into Grade 9
C.Ignore market data and retain the evaluated base rate
D.Add a reviewable market premium to Grade 8 pay
Correct Answer: Add a reviewable market premium to Grade 8 pay
Explanation:
A documented, reviewable market premium addresses scarcity without permanently distorting the job-evaluation structure or arbitrarily changing the role's grade.
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50A market salary begins the year at an index of and rises uniformly to by year-end. If a firm must set one fixed annual midpoint that minimizes the average signed gap from the market, which index should it choose?
Factors influencing compensation management
Hard
A.
B.
C.
D., because matching the opening market rate prevents the firm from leading competitors during the first part of the year
Correct Answer:
Explanation:
With a uniform increase, the average market index is . Setting the midpoint at 106 creates a lead-lag policy centered on the annual market average.
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51Under a balance-sheet approach to expatriate compensation, an employee's home-country spendable income is USD 50,000. The comparable host-country basket costs more, and the index already incorporates exchange-rate effects. What cost-of-living allowance is appropriate?
Factors influencing compensation management
Hard
A.USD 60,000
B.USD 8,000
C.USD 12,000
D.USD 10,000
Correct Answer: USD 10,000
Explanation:
The allowance is . Applying another exchange-rate adjustment would double-count an effect already included in the index.
Incorrect! Try again.
52A dominant local employer faces an upward-sloping labor supply curve and pays below the competitive wage. Under the standard monopsony model, what can occur when a moderate minimum wage is introduced below the competitive wage?
Factors influencing compensation management
Hard
A.Wages can increase only if employment decreases
B.Both wages and employment can increase
C.Employment can increase only if wages decrease
D.Neither wages nor employment can change
Correct Answer: Both wages and employment can increase
Explanation:
A moderate wage floor can reduce the monopsonist's marginal hiring cost and expand employment while raising wages, up to an appropriate level below the competitive wage.
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53A gainsharing plan uses a baseline labor-cost ratio of of production value. Production value is USD 1,000,000, actual labor cost is USD 220,000, and employees receive of verified savings. What is the employee pool?
Incentives and fringe benefits
Hard
A.USD 30,000
B.USD 10,000
C.USD 22,000
D.USD 12,000
Correct Answer: USD 12,000
Explanation:
Allowed labor cost is . Savings are USD 30,000, of which produces a USD 12,000 pool.
Incorrect! Try again.
54A bonus plan pays of target incentive at performance, at performance, and at performance, with linear interpolation. If performance is and the target incentive is USD 12,000, what is the payout?
Incentives and fringe benefits
Hard
A.USD 24,000
B.USD 20,000
C.USD 18,000
D.USD 15,000
Correct Answer: USD 18,000
Explanation:
Performance of is halfway from target to maximum, so the payout factor is . Thus, .
Incorrect! Try again.
55Executives are rewarded for absolute profit growth, but an industry-wide boom raises every firm's profit regardless of managerial effort. Which incentive redesign most directly filters this common shock?
Incentives and fringe benefits
Hard
A.Increase the absolute profit-growth threshold annually
B.Evaluate profit relative to a matched peer group
C.Replace profit growth with total company revenue
D.Defer the existing profit bonus for three years
Correct Answer: Evaluate profit relative to a matched peer group
Explanation:
Relative performance evaluation compares results with similarly exposed firms, removing much of the industry-wide shock while retaining differences attributable to managerial performance.
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56A cafeteria benefit plan attracts high-risk employees disproportionately into a generous health option, causing its claims costs to rise sharply. Which design change most directly addresses this adverse-selection problem while preserving choice?
Incentives and fringe benefits
Hard
A.Give every option the same employee contribution rate
B.Permit unrestricted switching after medical expenses occur
C.Use risk-adjusted credits and evidence-based option pricing
D.Remove all employer credits from the health options
Correct Answer: Use risk-adjusted credits and evidence-based option pricing
Explanation:
Risk-adjusted credits and actuarially grounded prices reduce hidden cross-subsidies that encourage adverse selection while retaining meaningful employee choice.
Incorrect! Try again.
57A company introduces a three-year cliff-vesting retention bonus. Turnover declines, but engagement scores and discretionary effort remain unchanged. Which interpretation is most defensible?
Employee engagement and retention
Hard
A.The plan eliminated turnover intentions without changing retention
B.The plan strengthened engagement but reduced economic dependence
C.The plan created continuance commitment without stronger engagement
D.The plan increased affective commitment but failed to alter employees' short-term perceptions of workplace support, leadership quality, job design, and organizational purpose
Correct Answer: The plan created continuance commitment without stronger engagement
Explanation:
Cliff vesting raises the economic cost of leaving, creating continuance commitment. It need not improve emotional attachment, motivation, or discretionary effort.
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58A firm observes that units receiving larger merit increases later report higher engagement, but high-performing units were deliberately given larger budgets. Which design would best estimate the causal effect of merit increases on engagement?
Employee engagement and retention
Hard
A.Compare recipients with nonrecipients across all occupations
B.Randomize additional merit budgets across comparable units
C.Regress engagement only on each employee's tenure
D.Correlate final engagement with final salary levels
Correct Answer: Randomize additional merit budgets across comparable units
Explanation:
Random assignment breaks the link between prior unit performance and merit budgets, providing a stronger estimate of the causal effect on engagement.
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59A retention model flags an employee as likely to leave, but the employee's skills are readily replaceable and a salary adjustment would create severe internal inequity. What is the most appropriate decision?
Employee engagement and retention
Hard
A.Increase base salary for every employee with the same risk score
B.Ignore the prediction because retention models cannot guide decisions
C.Assess replacement cost and equity before choosing an intervention
D.Make an automatic counteroffer equal to the predicted turnover cost
Correct Answer: Assess replacement cost and equity before choosing an intervention
Explanation:
Turnover probability alone does not determine intervention value. The firm should also consider replacement cost, role criticality, internal equity, and the likely effectiveness of available actions.
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60After publishing salary ranges, a firm sees lower engagement among employees below their grade midpoint, even though no salaries changed. Which explanation and response are best supported?
Employee engagement and retention
Hard
A.Relative comparisons intensified; explain placement and remedy unjustified gaps
B.Transparency reduced nominal pay; restore secrecy until salary budgets increase
C.Employees misunderstood total rewards; replace ranges with individualized statements
D.The published ranges should be withdrawn permanently because compensation transparency inevitably reduces engagement whenever employees discover differences based on tenure, performance, labor scarcity, or experience
Transparency makes comparison gaps salient. Procedural explanations and correction of unjustified differences are more likely to restore fairness perceptions than secrecy or unsupported adjustments.
Incorrect! Try again.
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