Unit 8: Product Decisions - Practice Quiz

DEMKT503 — Marketing Management 60 Questions
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1 In marketing, what is a product?

Product concept and classification Easy
A. An offering that satisfies a need or want
B. A payment made to a distribution partner
C. A message used only to promote a brand
D. A method used only to set prices

2 Which type of consumer product is purchased frequently with minimal effort?

Product concept and classification Easy
A. Shopping product
B. Specialty product
C. Unsought product
D. Convenience product

3 Which type of product is usually compared on price, quality, and style before purchase?

Product concept and classification Easy
A. Unsought product
B. Convenience product
C. Shopping product
D. Industrial supply

4 Which product layer represents the main benefit sought by a customer?

Layers of products Easy
A. Core benefit
B. Potential product
C. Augmented product
D. Actual product

5 Brand name, design, and quality level are mainly part of which product layer?

Layers of products Easy
A. Actual product
B. Potential product
C. Augmented product
D. Core benefit

6 A warranty supplied with a product is usually part of which layer?

Layers of products Easy
A. Augmented product
B. Generic product
C. Actual product
D. Core benefit

7 Which product decision gives an offering a distinct name or identity?

Major product decisions Easy
A. Promotion
B. Distribution
C. Pricing
D. Branding

8 A company's decision about the standard of performance of a product concerns its:

Major product decisions Easy
A. Promotion
B. Quality
C. Discount
D. Distribution

9 What does product mix width refer to?

Product mix Easy
A. The similarity among product lines
B. The number of versions in one line
C. The total length of product warranties
D. The number of product lines offered

10 What does product line depth describe?

Product mix Easy
A. The number of markets served globally
B. The number of versions of each product
C. The number of product lines offered
D. The similarity between different lines

11 What is generally the first stage of new product development?

New product development stages Easy
A. Commercialization
B. Idea generation
C. Product development
D. Concept testing

12 At which stage are unsuitable new product ideas removed?

New product development stages Easy
A. Product launch
B. Idea screening
C. Test marketing
D. Commercialization

13 Which stage introduces a new product into selected markets under realistic conditions?

New product development stages Easy
A. Business analysis
B. Concept development
C. Idea generation
D. Test marketing

14 At which stage is a new product launched fully into the market?

New product development stages Easy
A. Idea screening
B. Business analysis
C. Commercialization
D. Concept testing

15 What is the primary purpose of packaging?

Packaging and labelling Easy
A. To recruit the product's sales team
B. To calculate the product's selling price
C. To select the product's target market
D. To contain and protect the product

16 Which information is commonly provided on a product label?

Packaging and labelling Easy
A. Ingredients and usage instructions
B. Competitors' future marketing plans
C. Retailers' confidential profit figures
D. Employees' personal contact details

17 Which sequence correctly shows the main stages of the product life cycle?

Product life cycle concept Easy
A. Growth, introduction, decline, maturity
B. Introduction, growth, maturity, decline
C. Introduction, maturity, growth, decline
D. Maturity, growth, introduction, decline

18 During which product life cycle stage do sales typically rise rapidly?

Product life cycle concept Easy
A. Introduction
B. Growth
C. Decline
D. Maturity

19 Which strategy is commonly used during the introduction stage?

Appropriate strategies adopted at different product life cycle stages Easy
A. Build product awareness
B. Withdraw the product
C. Reduce all promotion
D. Eliminate every variant

20 Which action is commonly considered for a product in the decline stage?

Appropriate strategies adopted at different product life cycle stages Easy
A. Enter every new market
B. Harvest or discontinue it
C. Expand promotion indefinitely
D. Add variants continuously

21 A company supplies customized industrial robots that require substantial investment, technical evaluation, and direct negotiation. How should these robots be classified?

Product concept and classification Medium
A. Shopping products
B. Unsought products
C. Capital items
D. Convenience products

22 A traveler whose suitcase breaks compares several replacement models on price, durability, and design before buying one. The replacement suitcase is best classified as which type of consumer product?

Product concept and classification Medium
A. Unsought product
B. Convenience product
C. Shopping product
D. Specialty product

23 A hotel promotes restful sleep and personal security rather than its rooms, beds, or reception services. Which product layer is emphasized?

Layers of products Medium
A. Potential product
B. Augmented product
C. Core benefit
D. Actual product

24 A laptop manufacturer adds free installation, a three-year warranty, and round-the-clock technical support. These additions mainly represent which product layer?

Layers of products Medium
A. Core benefit
B. Generic product
C. Augmented product
D. Actual product

25 A beverage producer changes its brand name because consumers associate the existing name with poor quality, while leaving the formula and package size unchanged. Which major product decision is being revised?

Major product decisions Medium
A. Packaging
B. Product-line filling
C. Branding
D. Support services

26 A smartphone company introduces a less expensive model under its premium product line to reach customers who cannot afford its current models. Which decision does this illustrate?

Major product decisions Medium
A. Upward line stretching
B. A detailed repositioning of every existing model toward premium business customers
C. Downward line stretching
D. Product-line pruning

27 A firm sells three product lines: detergents, soaps, and shampoos. It offers 5 detergent items, 4 soap items, and 6 shampoo items. What are the width and total length of its product mix?

Product mix Medium
A. Width 5 and length 13
B. Width 3 and length 15
C. Width 15 and length 3
D. Width 6 and length 15

28 A cosmetics company adds two new shades to an existing lipstick line without introducing another product line. Which dimension of the product mix increases most directly?

Product mix Medium
A. Market coverage
B. Consistency
C. Depth
D. Width

29 A dairy company begins selling industrial machinery alongside milk, cheese, and yogurt. What is the most likely effect on the consistency of its product mix?

Product mix Medium
A. Consistency becomes equal to the number of machinery models introduced
B. Consistency remains unchanged
C. Consistency increases
D. Consistency decreases

30 A company has collected 200 new product suggestions but lacks resources to develop all of them. At which stage should it eliminate ideas that conflict with its objectives or capabilities?

New product development stages Medium
A. Commercialization
B. Business analysis
C. Idea screening
D. Concept testing

31 A food company presents descriptions of a high-protein breakfast drink to target customers and measures their interest before creating a prototype. Which stage is being conducted?

New product development stages Medium
A. Test marketing
B. Product development
C. A full commercial launch supported by national distribution and mass advertising
D. Concept testing

32 Before approving a proposed home appliance, managers estimate expected sales, costs, cash flows, and profitability. Which new product development stage does this represent?

New product development stages Medium
A. Idea generation
B. Business analysis
C. Test marketing
D. Concept development

33 A firm sells a new detergent in two selected cities using its planned price, advertising, and retail channels before deciding on a national launch. Which stage is this?

New product development stages Medium
A. Concept testing
B. Commercialization
C. Idea screening
D. Test marketing

34 A medicine bottle is redesigned with a seal that visibly breaks when the cap is first opened. Which packaging function is primarily improved?

Packaging and labelling Medium
A. Protection and safety
B. Product-line depth
C. A detailed communication of dosage schedules, contraindications, and storage requirements
D. Brand repositioning

35 A cereal package states its ingredients, nutritional values, net weight, and expiry date. What is the label primarily doing?

Packaging and labelling Medium
A. Providing product information
B. Increasing product-mix width
C. Reducing the need for physical protection during transportation
D. Extending the product line

36 A product records rapidly increasing sales, improving profits, and a growing number of competitors. In which product life cycle stage is it most likely operating?

Product life cycle concept Medium
A. Introduction
B. Maturity
C. Decline
D. Growth

37 Sales of a household appliance have stabilized, most potential customers already own one, and competitors rely heavily on replacement demand. Which life cycle stage best fits this situation?

Product life cycle concept Medium
A. Maturity
B. Decline
C. Development
D. Introduction

38 A genuinely innovative medical device has few competitors, limited initial production capacity, and buyers who are willing to pay for early access. Which introduction-stage strategy is most appropriate?

Appropriate strategies adopted at different product life cycle stages Medium
A. Price skimming
B. Immediate product deletion
C. Aggressive harvesting
D. A broad discount program intended to defend an already saturated mass market

39 A snack brand in the maturity stage faces flat industry sales and strong competition. Which strategy is most suitable for increasing demand?

Appropriate strategies adopted at different product life cycle stages Medium
A. Avoid differentiation and withdraw promotion
B. Modify the product or target new segments
C. Reduce distribution to a few experimental outlets
D. Charge a high introductory price to recover initial research expenditure

40 Demand for a legacy music player is declining, but a small loyal segment remains profitable and requires little promotional spending. Which strategy is most appropriate?

Appropriate strategies adopted at different product life cycle stages Medium
A. Expand capacity for rapid growth
B. Launch it nationally as an innovation
C. Harvest the product selectively
D. Add numerous costly features and sharply increase advertising across all segments

41 A manufacturer sells industrial sensors to automobile plants. The sensors are installed as components in vehicles and are not purchased for personal consumption. Which classification best describes these products?

Product concept and classification Hard
A. Industrial component products
B. Consumer convenience products
C. Consumer shopping products
D. Unsought consumer products

42 A premium bottled-water brand is purchased frequently, requires little comparison, and is widely available, but consumers show strong loyalty to one brand. Which classification is most defensible?

Product concept and classification Hard
A. Convenience product
B. Shopping product
C. Specialty product
D. Unsought product

43 A bank introduces a mobile investment application. Customers value not only the software but also portfolio advice, fraud protection, automatic tax reports, and 24-hour support. Which layer analysis best explains this competitive offering?

Layers of products Hard
A. The actual product alone
B. The basic need category
C. The augmented product
D. The core benefit alone

44 A company changes a standard hotel room into a smart room with a digital lock, adjustable lighting, and voice-controlled climate settings. Which product layer is primarily being modified?

Layers of products Hard
A. Actual product
B. Potential product
C. Core benefit
D. Generic need

45 A firm discovers that customers associate its brand with reliability, while a proposed extension into low-cost disposable products would weaken that association. Which product decision should receive the greatest strategic scrutiny?

Major product decisions Hard
A. Routine inventory control
B. Brand positioning
C. Retail shelf allocation
D. Short-term sales forecasting

46 A smartphone manufacturer improves camera quality and processing speed but keeps the same name, target segment, and price range. Which major product decision is most directly involved?

Major product decisions Hard
A. Brand abandonment
B. Market withdrawal
C. Product-line contraction
D. Product quality modification

47 A company sells three product lines containing 4, 7, and 5 items respectively. It then adds two new variants to the second line without introducing another line. What changes occur in the product mix?

Product mix Hard
A. Consistency decreases and width increases
B. Width decreases and length increases
C. Width remains constant and depth increases
D. Width increases and depth decreases

48 A diversified firm operates food, personal-care, and industrial-equipment lines that share little technology, distribution, or customer base. Which product-mix characteristic is most likely low?

Product mix Hard
A. Consistency
B. Depth
C. Width
D. Length

49 A product line has five items with annual sales of $2.0 million, $1.5 million, $0.8 million, $0.5 million, and $0.2 million. Management removes the last item because it contributes little revenue and creates disproportionate service costs. This is primarily a decision to:

Product mix Hard
A. Prune the product line
B. Create a new product category
C. Stretch the product line upward
D. Increase product-mix width

50 A firm receives 2,000 ideas from employees and customers. It eliminates ideas that conflict with regulations, exceed manufacturing capabilities, or lack a defensible customer need before estimating detailed costs. Which stage is this?

New product development stages Hard
A. Test marketing
B. Idea screening
C. Idea generation
D. Commercialization

51 A proposed medical device receives favorable laboratory results, but the company has not yet determined its target users, value proposition, or competitive positioning. Which stage should logically follow before full technical development?

New product development stages Hard
A. Commercialization
B. Concept development and testing
C. Product decline management
D. Routine line pruning

52 A consumer-app company launches a new subscription service in two cities to measure trial, retention, pricing response, and channel effectiveness before national rollout. Which stage is represented?

New product development stages Hard
A. Business analysis
B. Test marketing
C. Idea generation
D. Concept screening

53 A product concept has strong survey appeal, but projected contribution margins remain negative under realistic demand and cost assumptions. At which stage should the project normally be stopped?

New product development stages Hard
A. Test marketing
B. Product adoption
C. Business analysis
D. Commercialization

54 A food company uses opaque packaging that protects freshness but prevents buyers from inspecting the product. Competitors use transparent packaging and gain consumer trust. Which packaging trade-off is the company facing?

Packaging and labelling Hard
A. Brand identity versus legal compliance
B. Protection versus product visibility
C. Convenience versus production capacity
D. Price reduction versus market coverage

55 A cosmetics package prominently displays a sustainability claim but omits required ingredient information in the legally prescribed format. What is the principal product-management failure?

Packaging and labelling Hard
A. Excessive product-line depth
B. Failure to meet labelling requirements
C. Insufficient package differentiation
D. Inadequate market segmentation

56 A detergent brand redesigns its container so that it uses 30% less plastic, stacks more efficiently, and dispenses measured quantities. Which combination of packaging objectives is best reflected?

Packaging and labelling Hard
A. Protection, logistics efficiency, and user convenience
B. Demand forecasting, market testing, and adoption timing
C. Product elimination, channel conflict, and line stretching
D. Premium pricing, brand dilution, and market exit

57 A product's unit sales continue to rise, but the market-growth rate is slowing, competitors are multiplying, and price discounts are becoming common. Which product life-cycle stage is most likely?

Product life cycle concept Hard
A. Introduction
B. Decline
C. Maturity
D. Growth

58 A technology product shows repeated sales peaks whenever a major feature is introduced, followed by temporary declines. What limitation of the conventional product life-cycle model does this illustrate?

Product life cycle concept Hard
A. Sales always decline after launch
B. Products may have nonstandard or rejuvenated life cycles
C. Growth cannot occur before maturity
D. Market share determines the exact life-cycle stage

59 During introduction, a firm faces low awareness, uncertain demand, and high unit costs. It has a strong patent and targets early adopters willing to pay for novelty. Which strategy is most appropriate?

Appropriate strategies adopted at different product life cycle stages Hard
A. Product harvesting
B. Rapid price penetration
C. Price skimming with selective promotion
D. Immediate product-line pruning

60 A mature packaged-food brand has stable sales, strong distribution, and little category growth. Which action is most likely to extend its life cycle without relying primarily on deep price cuts?

Appropriate strategies adopted at different product life cycle stages Hard
A. Exit all low-volume channels
B. Modify the product or reposition it for new uses
C. Reduce communication to preserve margins
D. Eliminate variants to signal decline