Unit 3: Group Dynamics and Team Development - Practice Quiz

DEMGN581 60 Questions
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1 What does the term group dynamics primarily refer to?

Group dynamics and its significance Easy
A. The physical location where a group meets
B. The salary structure of group members
C. The forces and interactions operating within a group
D. The number of members in a group

2 Who is widely credited with coining the term group dynamics?

Group dynamics and its significance Easy
A. Frederick Taylor
B. Kurt Lewin
C. Elton Mayo
D. Abraham Maslow

3 Which of the following is a key significance of studying group dynamics in organisations?

Group dynamics and its significance Easy
A. It removes all workplace conflict permanently
B. It eliminates the need for managers
C. It reduces the number of employees
D. It helps improve cooperation and productivity

4 A group created by the organisation's structure with defined roles and tasks is called a:

Types of groups Easy
A. Reference group
B. Friendship group
C. Informal group
D. Formal group

5 Which type of group arises naturally from social relationships among employees?

Types of groups Easy
A. Informal group
B. Task group
C. Functional group
D. Command group

6 A command group is best defined as a group that:

Types of groups Easy
A. Exists only outside the workplace
B. Is formed only for social gatherings
C. Consists of a manager and the subordinates reporting to that manager
D. Has no formal leader at all

7 A group of employees who work together to complete a specific project is known as a:

Types of groups Easy
A. Task group
B. Reference group
C. Friendship group
D. Interest group

8 According to Tuckman's model, what is the first stage of group development?

formation and stages of group development Easy
A. Forming
B. Performing
C. Storming
D. Norming

9 In Tuckman's model, which stage is characterised by conflict and disagreement among members?

formation and stages of group development Easy
A. Storming
B. Forming
C. Adjourning
D. Norming

10 During which stage do group members establish norms, cohesion, and closer relationships?

formation and stages of group development Easy
A. Norming
B. Storming
C. Forming
D. Performing

11 At which stage is the group fully functional and focused on achieving its goals?

formation and stages of group development Easy
A. Performing
B. Forming
C. Norming
D. Storming

12 Which stage of Tuckman's model applies mainly to temporary groups that disband after completing their task?

formation and stages of group development Easy
A. Norming
B. Performing
C. Forming
D. Adjourning

13 Which of the following is a factor that influences group performance?

Group performance factors Easy
A. Office building height
B. Number of parking spaces
C. Group size
D. Company logo colour

14 Group cohesiveness refers to the degree to which members:

Group performance factors Easy
A. Compete against one another for rewards
B. Are attracted to each other and motivated to stay in the group
C. Report to different managers
D. Work in separate locations

15 Standards of behaviour shared and expected by group members are called:

Group performance factors Easy
A. Tasks
B. Roles
C. Status
D. Norms

16 A team formed from members of the same department to solve routine problems is typically a:

Team development: team formation, its types Easy
A. Problem-solving team
B. Self-managed team
C. Cross-functional team
D. Virtual team

17 A team whose members interact primarily through digital technology across locations is a:

Team development: team formation, its types Easy
A. Command team
B. Virtual team
C. Friendship team
D. Interest team

18 A team that manages its own work with little direct supervision is called a:

Team development: team formation, its types Easy
A. Self-managed team
B. Command team
C. Status team
D. Reference team

19 Which statement best describes a key difference between a group and a team?

Difference between group and team Easy
A. A group cannot exist within an organisation
B. A team never has a leader, while a group always does
C. A team shares collective accountability, while a group relies on individual accountability
D. A group always has more members than a team

20 In a team, the members' efforts usually result in:

Difference between group and team Easy
A. Reduced total output compared to individuals
B. Complete independence from one another
C. Positive synergy where output exceeds individual contributions
D. No coordination among members

21 A project manager notices that when two employees informally discuss work over lunch, decisions get made faster than in formal meetings. This observation best illustrates the significance of group dynamics in:

Group dynamics and its significance Medium
A. Reducing the total number of employees required
B. Guaranteeing higher individual salaries
C. Eliminating the need for formal organisational structure
D. Influencing behaviour and outcomes through informal interaction

22 A manager wants to use group dynamics positively. Which action is most consistent with this goal?

Group dynamics and its significance Medium
A. Rotating members every single day to prevent bonding
B. Discouraging all social contact between employees
C. Assigning tasks only to individuals in isolation
D. Encouraging open communication and cohesion among members

23 A quality control department created by top management to inspect products is an example of which type of group?

Types of groups Medium
A. Reference group
B. Interest group
C. Friendship group
D. Formal group

24 Employees from different departments join together to lobby management for better cafeteria food. This grouping is best classified as a(n):

Types of groups Medium
A. Task group
B. Command group
C. Interest group
D. Functional group

25 A manager and the subordinates who report directly to that manager together form which type of formal group?

Types of groups Medium
A. Friendship group
B. Command group
C. Interest group
D. Reference group

26 During a project team's first week, members are polite, uncertain about roles, and dependent on the leader for direction. According to Tuckman's model, the team is in which stage?

formation and stages of group development Medium
A. Norming
B. Storming
C. Performing
D. Forming

27 A team is experiencing open conflict as members compete for influence and challenge each other's ideas. Which stage of Tuckman's model does this reflect?

formation and stages of group development Medium
A. Adjourning
B. Forming
C. Storming
D. Norming

28 After resolving early conflicts, a team establishes shared rules, cohesion increases, and members cooperate smoothly. This describes the __ stage.

formation and stages of group development Medium
A. Forming
B. Storming
C. Norming
D. Performing

29 A temporary task force completes its assignment and prepares to disband, with members reflecting on their work. Which Tuckman stage is this?

formation and stages of group development Medium
A. Performing
B. Adjourning
C. Norming
D. Storming

30 A newly formed group skips straight to high productivity and mutual trust without visible conflict. Which stage's outcomes are they displaying?

formation and stages of group development Medium
A. Performing
B. Storming
C. Forming
D. Adjourning

31 A large group finds that individual members exert less effort than they would working alone. This phenomenon is known as:

Group performance factors Medium
A. Role clarity
B. Social loafing
C. Synergy
D. Group cohesion

32 A highly cohesive group aligned with organisational goals is likely to show:

Group performance factors Medium
A. Consistently low productivity
B. Guaranteed groupthink failure
C. Complete absence of communication
D. High performance and strong commitment

33 Which factor most directly reduces confusion about who does what within a group?

Group performance factors Medium
A. Frequent membership changes
B. Higher physical distance
C. Increased group size
D. Clear role definition

34 A team leader wants to minimise social loafing. Which strategy is most effective?

Group performance factors Medium
A. Keeping goals vague and open-ended
B. Increasing the group size significantly
C. Removing all performance measurement
D. Making individual contributions identifiable

35 A group of specialists from marketing, finance, and engineering is assembled to launch a new product. This is best described as a:

Team development: team formation, its types Medium
A. Cross-functional team
B. Virtual team
C. Command group
D. Self-managed team

36 A team whose members are located in different cities and collaborate mainly through video calls and shared software is a:

Team development: team formation, its types Medium
A. Cross-functional team
B. Virtual team
C. Command team
D. Problem-solving team

37 A group of employees is given full authority to plan, schedule, and control its own work without a direct supervisor. This is a:

Team development: team formation, its types Medium
A. Virtual team
B. Interest group
C. Cross-functional team
D. Self-managed team

38 During team formation, which action most strongly builds a foundation for effective teamwork?

Team development: team formation, its types Medium
A. Assigning identical tasks to every member
B. Establishing shared goals and mutual accountability
C. Avoiding any common performance targets
D. Discouraging interdependence among members

39 Which statement best captures a key difference between a work group and a team?

Difference between group and team Medium
A. A team emphasises collective performance while a group emphasises individual accountability
B. A group requires complementary skills while a team does not
C. A team has no shared goals whereas a group does
D. A group always outperforms a team on complex tasks

40 In a work group the performance is typically the sum of individual efforts, but in a team the output often exceeds this sum because of:

Difference between group and team Medium
A. Absence of complementary skills
B. Positive synergy from coordinated effort
C. Elimination of all shared goals
D. Reduced accountability among members

41 A manager observes that a highly cohesive project group consistently produces mediocre results despite talented members, because members suppress dissenting views to preserve harmony. Which combination of concepts best explains this outcome?

Group dynamics and its significance Hard
A. High social loafing producing free-riding, which lowers output regardless of norms
B. Low cohesion producing role ambiguity, which raises interpersonal conflict
C. High cohesion producing groupthink, which lowers decision quality when unaligned with performance norms
D. High status incongruence producing turnover, which drains talent from the group

42 A newly reorganized team argues openly about leadership and task priorities during its second week. Applying Tuckman's model, why is intervening to force premature agreement often counterproductive at this point?

formation and stages of group development Hard
A. The team is in norming, and conflict signals regression that must be halted immediately
B. The team is in adjourning, so conflict reflects natural task completion
C. The team is in forming, and disagreement means the group should be disbanded
D. The team is in storming, and resolving conflict here builds the norms needed for later performing

43 Two units both have five members and a shared manager. Unit X measures individual outputs summed together; Unit Y is held to a single collective deliverable requiring mutual accountability. Which statement most accurately distinguishes them?

Difference between group and team Hard
A. Both are teams since they share a common manager and headcount
B. Unit X is a team because summing individual outputs maximizes total performance
C. Unit Y is a team because it relies on individual and mutual accountability with collective work products
D. Unit Y is a working group because a single deliverable reduces individual responsibility

44 In a rope-pulling task, adding members increases total force but per-person force declines. This best illustrates which phenomenon and its most direct cause?

Group performance factors Hard
A. Social facilitation caused by increased arousal from an audience
B. Process gain caused by improved coordination among members
C. Social loafing caused by reduced individual identifiability in collective effort
D. Deindividuation caused by loss of self-awareness in crowds

45 Employees from different departments spontaneously form a lunchtime running club that later influences informal information flow about company changes. How is this group best classified and why?

Types of groups Hard
A. Informal interest/friendship group, because it forms voluntarily around shared interests, not organizational mandate
B. Formal functional group, because it spans multiple departments
C. Formal task group, because it shares information about company matters
D. Formal command group, because members belong to the same organization

46 A group of experts performs worse on a novel, complex task when observed by senior leaders, yet a routine data-entry group performs better under the same observation. Which principle reconciles both results?

Group performance factors Hard
A. Social facilitation improves dominant responses, aiding simple tasks but harming complex ones
B. Groupthink improves simple tasks by enforcing conformity to procedures
C. Social loafing improves output on complex tasks but harms simple tasks
D. Group polarization improves complex tasks by amplifying cautious choices

47 A firm needs a group to solve a recurring quality defect that crosses production, logistics, and design, disbanding once the fix is validated. Which team type is most appropriate?

Team development: team formation, its types Hard
A. A command team confined to a single department's hierarchy
B. A permanent self-managed team owning ongoing operations
C. A cross-functional problem-solving team drawn from the affected areas
D. A virtual team defined solely by geographic dispersion

48 According to Gersick's punctuated equilibrium model, when does a temporary project team typically make its major shift in approach?

formation and stages of group development Hard
A. Only in the final stage, when the deliverable is submitted
B. At the temporal midpoint of the project, triggered by deadline awareness
C. During the first meeting, when roles are permanently fixed
D. Continuously and evenly across all phases of the project

49 A team's actual productivity falls short of its potential. Using the model , which intervention most directly targets process losses?

Group performance factors Hard
A. Extending the project deadline to allow more time
B. Hiring more skilled members to raise potential productivity
C. Improving coordination and reducing free-riding among members
D. Increasing the total number of members on the team

50 A leader claims "renaming our working group a team will boost synergy." Why is this reasoning flawed?

Difference between group and team Hard
A. Teams and working groups are identical, so the label change is irrelevant
B. Synergy is impossible in any organizational unit regardless of structure
C. Working groups always outperform teams, so the change reduces output
D. Synergy arises from structural features like mutual accountability and complementary skills, not relabeling

51 An analyst wants to map who influences whom informally within a department to understand real communication flows. Which tool from group dynamics is most suitable?

Group dynamics and its significance Hard
A. A responsibility matrix, which assigns formal task ownership
B. A Gantt chart, which sequences task dependencies over time
C. An organization chart, which depicts the formal reporting hierarchy
D. Sociometry (sociogram), which charts interpersonal attractions and interactions

52 A reference group differs from a membership group primarily in that a reference group:

Types of groups Hard
A. Requires formal membership and dues before it influences behavior
B. Always coincides exactly with the person's current membership group
C. Serves as a standard for self-evaluation even if the person does not belong to it
D. Consists only of coworkers within the same command chain

53 A stable, high-performing team suddenly regresses to open conflict after two senior members leave and three new members join. Which explanation aligns best with stage theory?

formation and stages of group development Hard
A. Membership change reset the group, pushing it back toward forming and storming
B. Stage models predict no effect, since stages occur only once
C. The team advanced directly to performing since it was previously high-performing
D. The team permanently skipped to adjourning because members left

54 After a heated discussion, a committee that initially leaned slightly toward a risky option adopts an even riskier final decision than any individual's starting position. This best demonstrates:

Group performance factors Hard
A. Group polarization, where discussion intensifies the group's initial inclination
B. Process gain, where combined effort exceeds the sum of members
C. Social compensation, where able members work harder to offset weak ones
D. Deindividuation, where anonymity removes personal responsibility

55 Which condition is the strongest prerequisite for a self-managed team to outperform a traditionally supervised group?

Team development: team formation, its types Hard
A. Members possess cross-training and authority to make operational decisions
B. The team is large enough to divide labor into isolated single roles
C. Members report individually to a manager for every routine task
D. Members are evaluated solely on individual output metrics

56 A newcomer stops questioning obviously flawed group estimates after a few meetings and begins matching the majority's answers. From a group dynamics standpoint, this behavior is best attributed to:

Group dynamics and its significance Hard
A. Role conflict between competing expectations
B. Status incongruence from mismatched rank and rewards
C. Social facilitation from the presence of coworkers
D. Conformity to group norms driven by normative and informational influence

57 Which scenario most clearly reflects a working group rather than a team, despite frequent meetings?

Difference between group and team Hard
A. Members' individual efforts create positive synergy exceeding the sum of parts
B. Members combine complementary skills to produce collective output
C. Members hold shared accountability for one integrated deliverable
D. Members share information and best practices but each remains accountable only for their own area

58 A team of specialists routinely underperforms on tasks requiring tightly sequenced handoffs, though each member excels individually. Which factor is the most likely root cause?

Group performance factors Hard
A. Lack of individual ability, requiring replacement of members
B. Absence of any shared goal among the specialists
C. Excessive cohesion causing members to avoid all disagreement
D. Coordination loss due to poor synchronization of interdependent activities

59 A quality circle assembled by management to recommend process improvements, meeting during work hours with a defined mandate, is best classified as:

Types of groups Hard
A. A formal task group created by the organization for a specific purpose
B. An informal interest group operating outside management sanction
C. A reference group used only for self-comparison
D. An informal friendship group formed around social ties

60 A globally distributed team collaborates entirely through digital tools across time zones. Which challenge is most distinctive to this team type compared with co-located teams?

Team development: team formation, its types Hard
A. Weaker relational trust and coordination due to limited face-to-face interaction
B. Absence of any shared goal because members never meet
C. Inability to divide tasks among members with different skills
D. Impossibility of holding members mutually accountable