Unit 1: Organizational Behavior and Foundations of Individual Behavior - Practice Quiz

1 Organizational Behavior (OB) is primarily the study of what?

2 OB studies behavior at which three levels of analysis?

3 Which of the following is one of the four basic management functions?

4 According to Mintzberg, which of the following is one of a manager's interpersonal roles?

5 Knowledge of OB mainly helps managers improve their skill in which area?

6 Which discipline contributes the most to the individual level of analysis in OB?

7 Which discipline contributes concepts such as organizational culture and cross-cultural differences to OB?

8 Which discipline studies the behavior of people in groups and helps explain teamwork and power?

9 In a basic OB model, dependent variables are those that are:

10 Which of the following is commonly treated as a dependent variable in OB models?

11 Values are best defined as:

12 An attitude is best described as a(n):

13 Which of the following is one of the three components of an attitude?

14 The affective component of an attitude refers to a person's:

15 Job satisfaction is best defined as a person's:

16 The term used to describe an incompatibility between two or more attitudes, or between attitudes and behavior, is:

17 Learning is best defined as a relatively permanent change in behavior resulting from:

18 The classical conditioning theory of learning is associated with which researcher?

19 In operant conditioning, behavior is influenced mainly by its:

20 Which reinforcement strategy increases the likelihood of a desired behavior by providing a pleasant reward?

21 A newly promoted manager notices that understanding why employees behave in certain ways helps her predict and influence their performance. Which statement best captures the relationship between management and organizational behavior (OB)?

22 A manager relies on 'gut feeling' rather than research evidence to make people-related decisions. Which principle of OB is he neglecting?

23 Which of the following is considered a dependent variable most commonly studied and improved through OB in a management context?

24 A company treats employees purely as economic beings, offering money as the sole motivator and expecting obedience. Which model of OB is this organization following?

25 In which OB model do managers focus on partnership and teamwork, employees develop responsible behavior and self-discipline, and the managerial orientation is toward teamwork?

26 The custodial model of OB primarily depends on which organizational resource to create employee security and dependence on the organization?

27 A researcher studies how group dynamics, communication, and power operate between different work teams in an organization. Which contributing discipline of OB is most relevant?

28 Concepts such as perception, learning, motivation, and personality at the individual level are contributed to OB mainly by which discipline?

29 The study of comparative organizational culture and how values differ across societies is a contribution to OB from:

30 An employee believes 'honesty is always the right way to behave, regardless of the situation.' In terms of Rokeach's classification, this belief is an example of a:

31 A worker says, 'I feel my job is meaningful, I think my skills are used well, and I intend to stay here.' These three elements correspond to which components of an attitude, respectively?

32 An employee's attitudes and behaviors are inconsistent—he criticizes overtime but works late daily. According to Festinger, he will most likely experience and try to reduce:

33 According to the EVLN model, an employee who actively and constructively suggests improvements to fix a dissatisfying work situation is exhibiting which response?

34 Research on the satisfaction–productivity relationship suggests that the link between job satisfaction and job performance is best described as:

35 The job attitude that reflects an emotional attachment to, identification with, and involvement in the organization is called:

36 A manager praises an employee immediately after she submits a report early, hoping she will repeat this behavior. In operant conditioning terms, the praise acts as:

37 In Pavlov's classical conditioning, a stimulus that naturally and automatically triggers a response without prior learning is termed the:

38 A supervisor stops nagging an employee once the employee starts arriving on time. Removing the nagging to increase punctuality is an example of:

39 A trainee learns to operate machinery correctly simply by watching an experienced coworker and imitating the steps. This best illustrates:

40 Reinforcing successive approximations that move an employee closer to a desired complex behavior is a behavior-modification technique known as:

41 A newly promoted manager argues that OB is simply "common sense" and dismisses formal study. Which line of reasoning most rigorously refutes this claim?

42 According to Mintzberg's managerial roles and their link to OB, a manager who resolves conflict between two feuding departments is primarily exercising which role, and which OB domain is most relevant?

43 Katz identified three essential managerial skills. As a manager rises from first-line to top management, which shift in relative skill importance is best supported?

44 A researcher studies how organizational reward structures shape the distribution of status and power among cultural subgroups within a multinational firm. Which pair of contributing disciplines is MOST directly at work?

45 In the three-level OB model (individual, group, organizational system), which classification error is a student MOST likely to make?

46 Social psychology is distinguished from general psychology within OB primarily because it:

47 Which contribution is correctly matched to its discipline?

48 Using Rokeach's framework, an employee who deeply prizes "a sense of accomplishment" but repeatedly cuts corners on quality reveals a tension between:

49 Festinger's cognitive dissonance theory predicts that a worker forced to praise a policy she privately opposes will feel LEAST pressure to change her attitude when:

50 The three components of an attitude are cognition, affect, and behavior. Which statement best captures modern OB findings on their relationship?

51 The EVLN framework describes responses to dissatisfaction along active-passive and constructive-destructive dimensions. Which response is BOTH active AND destructive?

52 A firm finds a weak overall correlation between job satisfaction and individual productivity but a strong one between aggregate satisfaction and organizational performance. The best OB explanation is:

53 Organizational commitment has affective, continuance, and normative components. An employee who stays only because leaving would forfeit a large pension is displaying primarily:

54 A manager praises an employee every third time a report is submitted early. This reinforcement schedule is best classified as:

55 Which schedule of reinforcement produces behavior that is MOST resistant to extinction, and why?

56 In operant conditioning, a supervisor stops nagging an employee once the employee starts arriving on time. The removal of nagging to increase punctuality is an example of:

57 Bandura's social learning theory adds which key mechanism that pure operant conditioning cannot explain?

58 The OB Mod (behavior modification) process follows a specific sequence. Which ordering is correct?

59 Shaping is used to build a complex new behavior. Which application best illustrates shaping rather than simple reinforcement?

60 A trainer wants to eliminate a behavior quickly and permanently while minimizing negative side effects. Which combined strategy is most consistent with learning theory?