Unit 12: Distribution Decisions - Practice Quiz

DEMKT503 — Marketing Management 60 Questions
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1 What is retailing?

Retailing and wholesaling Easy
A. Selling goods only to factories
B. Selling goods to final consumers
C. Transporting goods between countries
D. Buying goods for government use

2 What is wholesaling?

Retailing and wholesaling Easy
A. Selling goods in small quantities to households
B. Selling goods mainly to retailers or business users
C. Producing goods for personal consumption
D. Selling goods to final users

3 Which retail format offers a wide variety of products under one roof?

Types of retail formats Easy
A. Vending machine
B. Department store
C. Street stall
D. Specialty kiosk

4 A store that focuses on a narrow product line is called a:

Types of retail formats Easy
A. Specialty store
B. Convenience store
C. Supermarket
D. Department store

5 Which retail format mainly sells groceries and household products?

Types of retail formats Easy
A. Factory outlet
B. Warehouse club
C. Specialty store
D. Supermarket

6 The wheel of retailing theory suggests that new retailers often enter the market with:

Retail theories Easy
A. Low prices and limited services
B. Large inventories and high operating costs
C. Fixed prices and premium locations
D. High prices and luxury services

7 The retail life cycle describes the stages through which a retail format passes over time. Which is usually an early stage?

Retail theories Easy
A. Saturation
B. Decline
C. Disappearance
D. Introduction

8 According to the retail accordion theory, retailers may alternate between:

Retail theories Easy
A. Online and offline payment methods
B. Local and foreign ownership
C. Narrow and broad product assortments
D. Seasonal and permanent employment

9 Which retailing strategy involves selecting a specific group of customers to serve?

Retailing strategies Easy
A. Product packaging
B. Market targeting
C. Order processing
D. Inventory counting

10 A retailer's decision about where to open a store is known as a:

Retailing strategies Easy
A. Packaging decision
B. Location decision
C. Production decision
D. Financing decision

11 Which element of the retail mix refers to the goods and services offered by a retailer?

Retailing strategies Easy
A. Store location
B. Product assortment
C. Credit policy
D. Sales force size

12 A retailer uses sales promotions mainly to:

Retailing strategies Easy
A. Eliminate store operations
B. Stop customer communication
C. Reduce product variety
D. Increase short-term purchases

13 Which of the following is an example of non-store retailing?

Non-store retailing Easy
A. Department store selling
B. Door-to-door selling
C. Shopping mall selling
D. Supermarket selling

14 Online retailing involves selling products through:

Non-store retailing Easy
A. Electronic networks
B. Wholesale warehouses only
C. Physical street markets
D. Public auctions only

15 A vending machine is a form of non-store retailing because it:

Non-store retailing Easy
A. Sells products automatically
B. Operates only inside department stores
C. Sells only to wholesalers
D. Requires a large sales staff

16 Which activity is commonly performed by wholesalers?

Nature and importance of wholesaling Easy
A. Designing television advertisements
B. Manufacturing raw materials
C. Breaking bulk quantities
D. Using products at home

17 Wholesalers help retailers by providing:

Nature and importance of wholesaling Easy
A. Personal household consumption
B. Product-use guarantees for every customer
C. Storage and inventory support
D. Government employment services

18 A merchant wholesaler usually:

Types of wholesalers Easy
A. Works only as a transport agent
B. Sells only personal services
C. Owns the goods it sells
D. Produces every product it distributes

19 An agent or broker differs from a merchant wholesaler because the agent or broker generally:

Types of wholesalers Easy
A. Manufactures all goods personally
B. Operates only as a final consumer
C. Does not take ownership of goods
D. Sells only through vending machines

20 Which development has significantly expanded retail access in India?

Developments in retailing and wholesaling from the Indian perspective Easy
A. Growth of e-commerce
B. Reduction in internet use
C. Closure of organized retailers
D. Decline of mobile payments

21 A packaged-food producer sells cartons to an intermediary, who breaks the bulk and resells smaller quantities to neighborhood stores. Which distribution function is the intermediary primarily performing?

Retailing and wholesaling Medium
A. Product manufacturing
B. Market positioning
C. Retail franchising
D. Bulk breaking

22 A retailer offers groceries, clothing, household goods, and appliances under one roof, with separate departments and centralized management. Which retail format best describes it?

Types of retail formats Medium
A. Department store
B. Convenience store
C. Category killer
D. Specialty store

23 A retailer specializes in sports equipment, carries a very deep assortment, and uses its scale to offer competitive prices that smaller sports shops find difficult to match. Which format is this?

Types of retail formats Medium
A. Category killer
B. Supermarket
C. Convenience store
D. Department store

24 A residential-area shop remains open for long hours and stocks a limited range of frequently purchased products at slightly higher prices. Which retail format is most appropriate?

Types of retail formats Medium
A. Convenience store
B. Hypermarket
C. Specialty store
D. Warehouse club

25 A discount retailer enters the market with low prices, limited services, and basic premises. Over time, it adds premium displays, more services, and higher margins, creating space for a new low-cost competitor. Which theory explains this pattern?

Retail theories Medium
A. Natural selection theory
B. Retail accordion
C. Retail life-cycle theory
D. Wheel of retailing

26 A retail market shifts from general stores with broad assortments to specialized outlets and later returns to broad-assortment formats such as hypermarkets. Which retail theory best explains this movement?

Retail theories Medium
A. Wheel of retailing
B. Conflict theory
C. Retail accordion
D. Retail life cycle

27 A traditional retailer introduces digital payments, home delivery, and online ordering after customer preferences and technology change. Which retail theory most directly explains this adaptation?

Retail theories Medium
A. Central place theory
B. Wheel of retailing theory
C. Natural selection theory
D. Retail accordion theory

28 A fashion retailer targets young professionals, offers workwear at moderate prices, and locates stores near business districts. Which strategic concept integrates these decisions?

Retailing strategies Medium
A. Reverse logistics
B. Horizontal integration
C. Intensive distribution
D. Retail positioning

29 A supermarket uses milk and bread at very low margins to attract customers, expecting them to purchase other higher-margin products during the visit. Which pricing strategy is being used?

Retailing strategies Medium
A. Prestige pricing
B. Loss-leader pricing
C. Price skimming
D. Transfer pricing

30 A retailer allows customers to examine products in a store, order through a mobile app, and return purchases through either channel. Which strategy does this represent?

Retailing strategies Medium
A. Wholesale integration
B. Single-channel retailing
C. Exclusive distribution
D. Omnichannel retailing

31 A retailer analyzes loyalty-card data and sends different promotions to customers based on their previous purchases. What is the main strategic purpose of this practice?

Retailing strategies Medium
A. Warehouse consolidation
B. Channel disintermediation
C. Merchandise standardization
D. Customer relationship management

32 A cosmetics company demonstrates products during live online sessions, accepts orders immediately, and ships directly to buyers. Which non-store retailing method is most evident?

Non-store retailing Medium
A. Mail-order retailing
B. Automatic vending
C. Online direct selling
D. Telephone retailing

33 A company installs machines in metro stations that sell packaged snacks throughout the day with no sales employee present. Which benefit of this method is most significant?

Non-store retailing Medium
A. Flexible price negotiation
B. Extensive product assortment
C. Continuous customer access
D. High personal interaction

34 Why can wholesalers reduce transaction costs in a distribution channel containing many manufacturers and many small retailers?

Nature and importance of wholesaling Medium
A. They standardize all manufacturers' prices
B. They eliminate the need for product storage
C. They determine the final consumer demand
D. They consolidate exchanges between both groups

35 A wholesaler stores air conditioners during the winter and supplies retailers when summer demand rises. Which wholesaling function is illustrated?

Nature and importance of wholesaling Medium
A. Time utility creation
B. Promotional positioning
C. Ownership transfer
D. Product standardization

36 An intermediary takes legal ownership of household products, stores them in its warehouse, and resells them to retailers. How should this intermediary be classified?

Types of wholesalers Medium
A. Manufacturer's agent
B. Selling branch
C. Commission broker
D. Merchant wholesaler

37 A small retailer visits a wholesale outlet, pays immediately, selects goods, and transports them using its own vehicle. Which wholesaler type is involved?

Types of wholesalers Medium
A. Cash-and-carry wholesaler
B. Rack jobber
C. Full-service wholesaler
D. Drop shipper

38 A wholesaler sells coal in large quantities but never physically handles it. After receiving an order, the wholesaler arranges shipment directly from the producer to the buyer. What type of wholesaler is this?

Types of wholesalers Medium
A. Drop shipper
B. Truck wholesaler
C. Rack jobber
D. Cash-and-carry wholesaler

39 An Indian kirana store joins a digital platform that provides electronic ordering, inventory tracking, and rapid restocking from wholesalers. What is the most likely competitive benefit?

Developments in retailing and wholesaling from the Indian perspective Medium
A. Improved stock availability
B. Elimination of local demand
C. Removal of all intermediaries
D. Guaranteed price leadership

40 An Indian retailer uses neighborhood fulfillment centers to deliver a limited range of frequently purchased products within minutes. Which development does this model represent?

Developments in retailing and wholesaling from the Indian perspective Medium
A. Cash-and-carry trade
B. Departmental retailing
C. Catalogue retailing
D. Quick commerce

41 A packaged-food manufacturer sells through a distributor, a supermarket chain, and an online marketplace. The manufacturer wants maximum market coverage but also wants to preserve premium positioning. Which channel decision best resolves the conflict?

Retailing and wholesaling Hard
A. Use selective distribution with channel-specific assortments
B. Use exclusive distribution through one national wholesaler
C. Use intensive distribution for every outlet
D. Eliminate intermediaries and sell only through the manufacturer's website

42 A retailer offers groceries, apparel, home appliances, and financial services in one large location, uses centralized buying, and organizes merchandise into separate departments. Which format is most accurately identified?

Types of retail formats Hard
A. Convenience store
B. Category killer
C. Department store
D. Supermarket

43 A discount retailer begins with low prices, attracts price-sensitive shoppers, adds better displays and services, and eventually faces a new low-price entrant. Which retail theory most directly explains this cycle?

Retail theories Hard
A. Natural selection theory
B. Retail accordion theory
C. Wheel of retailing
D. Conflict theory

44 A retail group alternates between broad-format stores carrying many product categories and specialized stores carrying narrow assortments. Which theory best captures this movement in assortment breadth?

Retail theories Hard
A. Retail life-cycle theory
B. Gravity model
C. Wheel of retailing
D. Retail accordion theory

45 A retailer has high store traffic but declining profitability. Analysis shows that customers visit stores to evaluate products and then buy cheaper versions online. Which strategic response is most appropriate?

Retailing strategies Hard
A. Reduce product information available in stores
B. Increase store size and display density
C. Match every online price permanently
D. Integrate stores with services and omnichannel fulfillment

46 A retailer has limited capital and must choose between expanding into a distant high-income market or deepening presence in an underserved nearby market. Which analysis should receive the greatest weight in the decision?

Retailing strategies Hard
A. Competitor count without profitability data
B. Absolute market size alone
C. Expected return adjusted for capital and execution risk
D. Population size multiplied by average income

47 An online retailer offers a very wide assortment but holds little inventory, relying on third-party sellers who ship directly to customers. Which risk is most likely to increase under this model?

Non-store retailing Hard
A. Lower assortment breadth
B. Reduced dependence on seller performance
C. Inconsistent service and product quality
D. Higher ownership of physical stores

48 A direct-to-consumer brand acquires customers through social commerce, uses personalized recommendations, and earns repeat purchases through subscriptions. Which metric combination best tests whether the model is economically sustainable?

Non-store retailing Hard
A. Average order value, gross margin, and customer lifetime value
B. Impressions, followers, and website visits
C. Store count, shelf space, and retail rent
D. Number of posts, likes, and influencer mentions

49 A wholesaler breaks bulk, stores seasonal inventory, extends credit, and consolidates products from several manufacturers for small retailers. Which statement best describes the wholesaler's economic role?

Nature and importance of wholesaling Hard
A. It eliminates the need for manufacturer forecasting
B. It performs only physical distribution
C. It reduces transactional and inventory burdens for channel members
D. It replaces all retail functions

50 A manufacturer considers bypassing wholesalers to improve its gross margin. However, it would then need to serve thousands of small retailers and finance fragmented deliveries. Which conclusion is most defensible?

Nature and importance of wholesaling Hard
A. Direct distribution is preferable whenever order volume increases
B. Wholesalers add no value when manufacturers have strong brands
C. Disintermediation always lowers total distribution cost
D. The wholesaler's margin should be compared with avoidable and newly created channel costs

51 A wholesaler sells merchandise, provides delivery, extends credit, and takes title to the goods. Which classification is most appropriate?

Types of wholesalers Hard
A. Manufacturers' sales branch
B. Commission merchant
C. Full-service merchant wholesaler
D. Agent or broker

52 A wholesaler negotiates sales between manufacturers and retailers, never takes title to the products, and earns a commission from the seller. Which intermediary is this?

Types of wholesalers Hard
A. Agent or broker
B. Specialty distributor
C. Merchant wholesaler
D. Cash-and-carry wholesaler

53 A small retailer buys limited quantities, pays immediately, collects the goods from the wholesaler's warehouse, and receives no delivery or credit. Which wholesaler format best fits this arrangement?

Types of wholesalers Hard
A. Truck wholesaler
B. Drop shipper
C. Cash-and-carry wholesaler
D. Rack jobber

54 A retailer concentrates on one product category, carries deep assortment and expert advice, and gains bargaining power through category scale. Which format is most likely?

Types of retail formats Hard
A. Convenience store
B. Category killer
C. Superstore
D. Department store

55 A retailer uses one customer database, allows online ordering with store pickup, accepts returns through any channel, and displays real-time inventory across channels. What strategic capability is being demonstrated?

Retailing strategies Hard
A. Multichannel separation
B. Vertical disintegration
C. Exclusive distribution
D. Omnichannel integration

56 An Indian kirana store joins a digital network that provides shared logistics, electronic procurement, and online ordering while allowing the store to retain its local customer relationships. Which development does this best represent?

Developments in retailing and wholesaling from the Indian perspective Hard
A. Exclusive reliance on foreign-owned hypermarkets
B. Complete replacement of traditional retail
C. Return to unorganized wholesale exchange
D. Digitally enabled modernization of traditional retail

57 A retailer serving Indian consumers designs separate assortments for metropolitan stores, tier-two cities, and rural markets rather than applying one national planogram. What is the strongest strategic rationale?

Developments in retailing and wholesaling from the Indian perspective Hard
A. Local adaptation eliminates the value of centralized purchasing
B. Indian markets are uniform in demand and infrastructure
C. Regional variation affects income, preferences, logistics, and retail access
D. National assortments always create higher stockouts

58 An Indian consumer-goods company wants rapid rural penetration but faces fragmented demand and high last-mile costs. Which channel design is most likely to balance reach and control?

Developments in retailing and wholesaling from the Indian perspective Hard
A. Combine rural distributors, local retailers, and digital ordering support
B. Use only large urban supermarkets
C. Remove intermediaries and require bulk consumer orders
D. Sell only through a centralized national website

59 A quick-commerce platform expands in an Indian city by placing micro-fulfillment centers near dense neighborhoods. Its customer promise is fast delivery, but its cost per order rises in low-density areas. Which expansion rule is most defensible?

Developments in retailing and wholesaling from the Indian perspective Hard
A. Prioritize zones where order density can support fulfillment economics
B. Maximize delivery radius before measuring contribution
C. Expand uniformly across all geographic areas
D. Use the same inventory mix in every neighborhood

60 A large Indian retailer introduces private labels in a category dominated by national brands. Which outcome is most likely if the retailer has strong store traffic and reliable shopper data?

Developments in retailing and wholesaling from the Indian perspective Hard
A. Higher differentiation and potentially better margins
B. Lower bargaining power with all suppliers
C. Automatic elimination of inventory risk
D. Guaranteed acceptance regardless of product quality