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Unit 6 - Practice Quiz

HRM203

1 Which of the following best describes the shift in the modern HRD manager's role compared to the traditional personnel manager?

A. From strategic partner to administrative expert
B. From administrative controller to strategic business partner
C. From facilitator to policy enforcer
D. From change agent to record keeper

2 In the context of the In-basket Exercise, what is the primary objective of the simulation?

A. To test the physical endurance of the candidate
B. To assess the candidate's ability to prioritize and handle administrative items
C. To evaluate technical coding skills
D. To measure the candidate's memory retention of facts

3 The concept of Institution Building focuses primarily on which of the following?

A. Short-term profit maximization
B. Infusing values and creating organizational self-renewal capabilities
C. Reducing the workforce size
D. Strict adherence to government compliance only

4 Which of the following is a major challenge specifically faced by HRD in Government Organizations?

A. Excessive flexibility in role definitions
B. Lack of job security
C. Bureaucratic rigidity and resistance to change
D. Over-reliance on Artificial Intelligence

5 Why are Line Managers increasingly considered crucial to the HRD function?

A. They have more free time than HR specialists
B. They are in the best position to identify immediate training needs and coach employees
C. They are less expensive to train than HR managers
D. They handle the payroll processing better

6 In the context of Ethical AI in HRD, what does 'Algorithmic Bias' refer to?

A. The computer's inability to process large data sets
B. Systematic and repeatable errors in a computer system that create unfair outcomes
C. The cost of implementing AI software
D. The preference of employees to work with humans over robots

7 As a 'Change Agent', an HRD manager is expected to:

A. Maintain the status quo to ensure stability
B. Resist new technologies to protect jobs
C. Facilitate organizational transformation and manage resistance
D. Focus solely on payroll accuracy

8 During an In-basket exercise, a participant creates a schedule to address the items. This action demonstrates which competency?

A. Oral communication
B. Planning and Organizing
C. Conflict resolution
D. Technical expertise

9 In Institution Building, the process of 'Value Infusion' implies:

A. Adding monetary value to the company stock
B. Employees internalizing the organization's mission and norms as intrinsic goods
C. Increasing the price of products
D. Investing in foreign currency

10 In government organizations, HRD often struggles with the 'Performance-Reward Linkage'. This means:

A. Salaries are too high
B. Promotions and increments are often based on seniority rather than merit
C. There are no rewards in government jobs
D. Performance is measured daily

11 When Line Managers assume HRD responsibilities, the role of the HR Department shifts to:

A. Being abolished completely
B. Performing all the operational tasks for the line manager
C. Consultancy, policy formulation, and enabling line managers
D. Policing the line managers strictly

12 To ensure Ethical AI in recruitment, HRD managers must ensure the AI models are:

A. Opaque and proprietary
B. Explainable and Transparent ()
C. Based solely on historical data regardless of past bias
D. Designed to replace all human interaction

13 Which of the following is NOT typically a role of the modern HRD manager?

A. Learning Specialist
B. Strategic Advisor
C. Employee Advocate
D. Production Floor Supervisor

14 In an In-basket exercise, items are usually presented in the form of:

A. Physical obstacles to climb
B. Memos, emails, reports, and phone messages
C. Mathematical equations to solve
D. Face-to-face interviews only

15 Which variable is crucial for Institution Building regarding the relationship with the external environment?

A. Linkages
B. Payroll software
C. Office layout
D. Cafeteria menu

16 A key competency required for HRD professionals in Government to modernize services is:

A. Typing speed
B. Capacity Building for E-Governance
C. Maintaining paper files
D. Strict adherence to obsolete rules

17 The concept of 'Devolution of HR' refers to:

A. Outsourcing HR to a third party
B. Transferring HR tasks from specialists to Line Managers
C. Reducing the HR budget to zero
D. The decline of the HR profession

18 In the context of AI in HRD, the 'Black Box' problem refers to:

A. The hardware casing of the server
B. The flight recorder of an aircraft
C. The inability to see how an algorithm processes inputs to generate outputs
D. Secure storage of employee files

19 The 'Learning Organization' concept requires the HRD manager to act primarily as a:

A. Gatekeeper of information
B. Facilitator of knowledge sharing and continuous improvement
C. Punisher of mistakes
D. Passive observer

20 A distinct advantage of the In-basket exercise over a standard interview is:

A. It is cheaper to administer
B. It observes actual behavior rather than just reported behavior
C. It takes less time
D. It requires no preparation

21 In Institution Building, 'Self-Renewal' refers to the organization's ability to:

A. Renew its software licenses automatically
B. Adapt to changes and regenerate its internal resources and capabilities
C. Hire new staff every year
D. Change its logo frequently

22 Training in Government organizations is often criticized for being:

A. Too frequent
B. Supply-driven rather than demand-driven
C. Overly practical
D. Focused solely on soft skills

23 If a Line Manager ignores HRD responsibilities, the likely outcome is:

A. Increased employee engagement
B. Better compliance with labor laws
C. Higher turnover and skills gaps in their team
D. Improved strategic alignment

24 Which mathematical concept is often used in Ethical AI to measure 'Disparate Impact' in hiring?

A. The Pythagorean Theorem ()
B. Selection Rate Ratio (e.g., )
C. Calculus of Variations
D. Newton's Second Law ()

25 Modern HRD managers use 'Competency Mapping' to:

A. Map the physical location of employees
B. Identify the specific skills and behaviors required for superior performance
C. Find the shortest route to the office
D. Track employee attendance

26 In an In-basket exercise, if a candidate delegates a critical, confidential strategic task to a junior clerk, they likely lack:

A. Judgment and Sensitivity
B. Typing skills
C. Physical strength
D. Creativity

27 Which scholar is most associated with the concept of 'Institution Building'?

A. Philip Kotler
B. Milton Esman
C. Frederick Taylor
D. Michael Porter

28 Implementing HRD in government is essential to shift the administration from:

A. Rule-based to Result-oriented
B. Result-oriented to Rule-based
C. Digital to Manual
D. Public to Private

29 A potential conflict between HR Managers and Line Managers regarding HRD is:

A. Line managers want too much training
B. Line managers view training as 'time away from work/production'
C. HR managers do not want to train anyone
D. HR managers want to run the machines

30 Privacy concerns in AI-driven HRD are most relevant to:

A. The color of the office walls
B. Employee surveillance and data scraping
C. The cafeteria food quality
D. The speed of the internet connection

31 The 'HR Business Partner' (HRBP) model suggests that:

A. HR should sit in a separate building
B. HR professionals should be embedded within business units to support strategy
C. HR should only handle grievances
D. Business units should ignore HR policies

32 Which of the following is a limitation of the In-basket Exercise?

A. It is too realistic
B. It cannot assess decision making
C. It focuses heavily on individual decision-making rather than group interaction
D. It is illegal in most countries

33 To build a strong institution, leaders must protect the organization's 'Technical Core'. This involves:

A. Buying the most expensive computers
B. Buffering the core operations from environmental uncertainties
C. Firing technical staff
D. Outsourcing the core competency

34 The 'Revolving Door' problem in government HRD refers to:

A. The entrance to the building
B. Frequent transfers of officials preventing sustained development initiatives
C. New employees joining every day
D. The security protocol

35 For Line Managers to effectively conduct Performance Appraisals, they primarily need training in:

A. Advanced Calculus
B. Giving constructive feedback and setting SMART goals
C. Employment Law litigation
D. Corporate finance

36 What is 'Data Augmentation' in the context of training AI for HR?

A. Deleting data to save space
B. Creating synthetic data to balance datasets and reduce bias
C. Buying data from competitors
D. Printing data on larger paper

37 The 'Human Capital' theory perspective changes the HRD manager's role to focus on:

A. Employees as costs to be minimized
B. Employees as assets whose value increases with investment (training)
C. Employees as liabilities
D. Machinery over people

38 In an In-basket scoring guide, 'procrastination' might be indicated by:

A. Responding immediately to urgent items
B. Delegating items to appropriate staff
C. Placing urgent items in the 'pending' tray without action or date
D. Writing detailed notes

39 Which of the following represents the 'Normative Linkage' in Institution Building?

A. Links with suppliers of funds
B. Links with organizations that share similar values and social norms
C. Links with customers
D. Links with technology providers

40 In Government HRD, 'Lateral Entry' is a mechanism to:

A. Enter the building from the side
B. Bring in private sector experts into specific government roles
C. Move employees between departments only
D. Retire employees early

41 Effective partnership between HR and Line Managers requires:

A. Complete separation of duties
B. Mutual respect and role clarity
C. HR dominance over Line Managers
D. Line Manager dominance over HR

42 Which ethical principle implies that AI should not be the sole decision-maker in high-stakes HR decisions (like firing)?

A. Human-in-the-loop
B. Total Automation
C. Machine Supremacy
D. The Singularity

43 Global HRD managers must possess 'Cultural Intelligence' (CQ). This is defined as:

A. Knowing the capital city of every country
B. The capability to function effectively across national, ethnic, and organizational cultures
C. The ability to speak 10 languages
D. Knowing international labor laws only

44 Debriefing after an In-basket exercise is crucial because:

A. It gives the assessor a break
B. It allows the candidate to explain the rationale behind their decisions
C. It is required by law
D. It tests the candidate's memory

45 The 'Enabling Linkage' in Institution Building refers to relationships with:

A. The general public
B. Entities that control the allocation of authority and resources (e.g., Govt)
C. Competitors
D. Unions

46 Which of the following is an example of 'Gamification' in Government HRD?

A. Playing video games during work hours
B. Using game-design elements in training modules to increase engagement
C. Betting on election results
D. Holding sports days once a year

47 When Line Managers act as 'Mentors', the focus is primarily on:

A. Immediate task correction
B. Long-term career development and psychosocial support
C. Disciplinary action
D. Checking attendance

48 The GDPR (General Data Protection Regulation) impacts AI in HRD by:

A. Banning AI completely
B. Mandating 'Right to Explanation' regarding automated decision-making
C. Requiring all data to be stored in the USA
D. Ignoring employee data

49 What is the 'Glass Box' approach in In-basket exercises?

A. Doing the exercise in a transparent room
B. The assessor observing the candidate while they are working on the items
C. Using a computer screen
D. Reviewing the items after they are finished only

50 Which represents a shift in the HRD Manager's role regarding 'Ethics'?

A. From ignoring ethics to being the 'Conscience of the Organization'
B. From ethical leadership to profit-only focus
C. Leaving ethics to the legal department
D. Ethics is not an HRD concern