Unit 1 - Practice Quiz

PEL175 50 Questions
0 Correct 0 Wrong 50 Left
0/50

1 The word 'Communication' is derived from the Latin word 'Communis', which means:

A. To listen
B. To write
C. To speak
D. To share or make common

2 Which of the following best describes the nature of communication?

A. It is a dynamic, two-way process
B. It is a one-way activity
C. It is a static process
D. It is exclusively verbal

3 In the communication process, encoding refers to:

A. The receiver interpreting the message
B. The medium used to send the message
C. The sender converting thoughts into symbols or words
D. The disturbances preventing delivery

4 Which component constitutes the response of the receiver to the sender's message?

A. Channel
B. Feedback
C. Encoding
D. Context

5 Noise in the communication model refers to:

A. Any barrier or interference that distorts the message
B. The volume of the speaker's voice
C. Only loud sounds in the environment
D. The electronic signal strength

6 Communication within oneself, such as thinking or self-talk, is known as:

A. Intrapersonal Communication
B. Interpersonal Communication
C. Dyadic Communication
D. Mass Communication

7 The 'Grapevine' is another term for which type of communication?

A. Lateral Communication
B. Vertical Communication
C. Formal Communication
D. Informal Communication

8 Which of the following is NOT a characteristic of effective communication?

A. Clarity
B. Ambiguity
C. Conciseness
D. Courtesty

9 When a subordinate communicates with a superior, the flow of communication is:

A. Upward
B. Diagonal
C. Horizontal
D. Downward

10 The study of body language, including gestures, posture, and facial expressions, is called:

A. Haptics
B. Kinesics
C. Chronemics
D. Proxemics

11 Proxemics refers to the study of:

A. Time in communication
B. Touch in communication
C. Space and distance in communication
D. Eye contact

12 Which of the following constitutes Paralanguage?

A. Handshakes
B. Tone, pitch, and volume of voice
C. Email subject lines
D. Written words in a report

13 A Semantic barrier to communication arises due to:

A. Different meanings attached to words
B. Distance between sender and receiver
C. Loud background noise
D. Poor eyesight

14 Which of the following is an example of a Physiological barrier?

A. Prejudice against the speaker
B. Hearing impairment
C. Noisy environment
D. Using technical jargon

15 Chronemics is the study of how we use ______ in communication.

A. Colors
B. Time
C. Objects
D. Touch

16 The fear of public speaking is technically known as:

A. Claustrophobia
B. Acrophobia
C. Glossophobia
D. Xenophobia

17 High self-esteem aids communication by:

A. Allowing the speaker to ignore feedback
B. Making the speaker arrogant
C. Reducing anxiety and increasing confidence
D. Decreasing the volume of speech

18 Which of the following is a strategy to overcome stage fear?

A. Deep breathing and visualization
B. Memorizing the script word-for-word without understanding
C. Avoiding eye contact with the audience
D. Drinking excessive caffeine before speaking

19 In the context of barriers, 'Filtering' means:

A. Using a translator
B. Removing background noise
C. Manipulating information to seem more favorable to the receiver
D. Speaking clearly

20 The 'Halo Effect' is a psychological barrier where:

A. One positive trait influences the overall perception of a person
B. No communication occurs
C. Language is not understood
D. The receiver is deaf

21 Written communication generally has the advantage of being:

A. Valid as a legal record
B. Immediate in feedback
C. More personal than oral communication
D. Faster than oral communication

22 Which non-verbal cue is associated with Haptics?

A. Standing 2 feet apart
B. Arriving late
C. Rolling eyes
D. A firm handshake

23 To ensure the message is 'Concrete' (one of the 7 Cs), it should be:

A. Short and brief
B. Grammatically correct
C. Specific, definite, and supported by facts/figures
D. Polite and gentle

24 Which model of communication is often referred to as the 'Mother of all Models'?

A. Shannon-Weaver Model
B. Aristotle's Model
C. Schramm's Model
D. Berlo's Model

25 Information Overload is a barrier that occurs when:

A. The channel is broken
B. There is too much noise in the room
C. The information exceeds the receiver's processing capacity
D. The sender speaks too softly

26 Oculesics refers to the study of:

A. Posture
B. Taste
C. Smell
D. Eye behavior

27 A reliable method to minimize communication gaps is:

A. Assuming the receiver understands everything
B. Using complex vocabulary
C. Active Listening
D. Ignoring non-verbal cues

28 In the context of communication barriers, Jargon is classified as:

A. A Mechanical Barrier
B. A Physiological Barrier
C. A Physical Barrier
D. A Linguistic/Semantic Barrier

29 The 'You' attitude in communication implies:

A. Prioritizing the sender's needs
B. Considering the receiver's perspective and benefits
C. Blaming the other person
D. Using the word 'You' aggressively

30 Which of the following acts as an artifact in non-verbal communication?

A. A smile
B. Tone of voice
C. Distance maintained
D. Clothing and accessories

31 Decoding takes place at the end of the:

A. Receiver
B. Sender
C. Medium
D. Encoder

32 A major reason for miscommunication is 'Selective Perception', which means:

A. The feedback is delayed
B. The receiver hears only what they want to hear
C. The sender selects the wrong channel
D. The message is lost in transmission

33 The linear model of communication is criticized because:

A. It is too complex
B. It lacks the element of feedback
C. It involves too many people
D. It focuses on body language

34 Low self-esteem can lead to passive communication, characterized by:

A. Clear expression of needs
B. Inability to say 'no' and avoiding conflict
C. Interrupting others frequently
D. Loud voice and aggressive stance

35 Which of the following is a mechanical barrier?

A. Noisy radio signal
B. Headache
C. Poor vocabulary
D. Bias

36 In the communication process, context refers to:

A. The language used
B. The length of the message
C. The environment or situation in which communication occurs
D. The dictionary meaning of words

37 Empathy in communication helps to:

A. Create stage fear
B. Build barriers
C. Understand the emotions and perspective of others
D. Increase encoding time

38 Communication that takes place between two people is specifically called:

A. Dyadic Communication
B. Small Group Communication
C. Public Communication
D. Mass Communication

39 Which of the following is a Non-Linguistic barrier?

A. Fear and anxiety
B. Ambiguous words
C. Use of Jargon
D. Use of unknown language

40 The '7 Cs' of communication are a checklist for:

A. Choosing the right channel
B. Overcoming stage fear
C. Analyzing body language
D. Drafting effective messages

41 Gestures that replace words (e.g., a 'thumbs up') are called:

A. Illustrators
B. Adaptors
C. Emblems
D. Regulators

42 Diagonal Communication occurs when:

A. Communication flows strictly upward
B. Communication flows between peers at the same level
C. Communication flows strictly downward
D. Communication flows between different departments and hierarchy levels

43 The percentage of communication that is Non-Verbal according to research (e.g., Mehrabian) is approximately:

A. to
B.
C. to
D. to

44 To overcome a Cross-Cultural barrier, one should:

A. Speak very loudly
B. Use slang and idioms freely
C. Be aware of and respect cultural differences
D. Assume one's own culture is superior

45 The term 'Magic of Effective Communication' implies that communication can:

A. Solve problems, build relationships, and influence others
B. Make the speaker invisible
C. Allow telepathy
D. Perform supernatural tricks

46 Clarity in communication is best achieved by:

A. Using simple, direct language and active voice
B. Providing insufficient information
C. Repeating the same word ten times
D. Using long, complex sentences

47 A pre-judgment about a person or topic that hinders listening is called:

A. Prejudice/Bias
B. Empathy
C. Feedback
D. Encoding

48 In the communication process, the Receiver is also known as the:

A. Source
B. Destination/Audience
C. Encoder
D. Gatekeeper

49 Correctness in communication implies:

A. Speaking in a low voice
B. Using expensive stationery
C. Proper grammar, punctuation, and accurate facts
D. Being physically attractive

50 Effective Feedback should be:

A. Personal and attacking
B. Delayed and vague
C. Constructive, specific, and timely
D. Ignored entirely