Unit 1 - Practice Quiz

PEL175 50 Questions
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1 The word 'Communication' is derived from the Latin word 'Communis', which means:

A. To speak
B. To write
C. To listen
D. To share or make common

2 Which of the following best describes the nature of communication?

A. It is a dynamic, two-way process
B. It is exclusively verbal
C. It is a one-way activity
D. It is a static process

3 In the communication process, encoding refers to:

A. The sender converting thoughts into symbols or words
B. The medium used to send the message
C. The receiver interpreting the message
D. The disturbances preventing delivery

4 Which component constitutes the response of the receiver to the sender's message?

A. Feedback
B. Channel
C. Encoding
D. Context

5 Noise in the communication model refers to:

A. Only loud sounds in the environment
B. The volume of the speaker's voice
C. The electronic signal strength
D. Any barrier or interference that distorts the message

6 Communication within oneself, such as thinking or self-talk, is known as:

A. Intrapersonal Communication
B. Mass Communication
C. Interpersonal Communication
D. Dyadic Communication

7 The 'Grapevine' is another term for which type of communication?

A. Vertical Communication
B. Lateral Communication
C. Formal Communication
D. Informal Communication

8 Which of the following is NOT a characteristic of effective communication?

A. Clarity
B. Courtesty
C. Conciseness
D. Ambiguity

9 When a subordinate communicates with a superior, the flow of communication is:

A. Upward
B. Diagonal
C. Horizontal
D. Downward

10 The study of body language, including gestures, posture, and facial expressions, is called:

A. Haptics
B. Proxemics
C. Chronemics
D. Kinesics

11 Proxemics refers to the study of:

A. Time in communication
B. Eye contact
C. Space and distance in communication
D. Touch in communication

12 Which of the following constitutes Paralanguage?

A. Tone, pitch, and volume of voice
B. Written words in a report
C. Handshakes
D. Email subject lines

13 A Semantic barrier to communication arises due to:

A. Loud background noise
B. Poor eyesight
C. Different meanings attached to words
D. Distance between sender and receiver

14 Which of the following is an example of a Physiological barrier?

A. Noisy environment
B. Using technical jargon
C. Hearing impairment
D. Prejudice against the speaker

15 Chronemics is the study of how we use ______ in communication.

A. Time
B. Colors
C. Objects
D. Touch

16 The fear of public speaking is technically known as:

A. Acrophobia
B. Glossophobia
C. Xenophobia
D. Claustrophobia

17 High self-esteem aids communication by:

A. Allowing the speaker to ignore feedback
B. Decreasing the volume of speech
C. Reducing anxiety and increasing confidence
D. Making the speaker arrogant

18 Which of the following is a strategy to overcome stage fear?

A. Avoiding eye contact with the audience
B. Drinking excessive caffeine before speaking
C. Memorizing the script word-for-word without understanding
D. Deep breathing and visualization

19 In the context of barriers, 'Filtering' means:

A. Removing background noise
B. Manipulating information to seem more favorable to the receiver
C. Using a translator
D. Speaking clearly

20 The 'Halo Effect' is a psychological barrier where:

A. The receiver is deaf
B. One positive trait influences the overall perception of a person
C. Language is not understood
D. No communication occurs

21 Written communication generally has the advantage of being:

A. Immediate in feedback
B. Faster than oral communication
C. Valid as a legal record
D. More personal than oral communication

22 Which non-verbal cue is associated with Haptics?

A. Standing 2 feet apart
B. A firm handshake
C. Rolling eyes
D. Arriving late

23 To ensure the message is 'Concrete' (one of the 7 Cs), it should be:

A. Specific, definite, and supported by facts/figures
B. Short and brief
C. Grammatically correct
D. Polite and gentle

24 Which model of communication is often referred to as the 'Mother of all Models'?

A. Aristotle's Model
B. Schramm's Model
C. Shannon-Weaver Model
D. Berlo's Model

25 Information Overload is a barrier that occurs when:

A. The information exceeds the receiver's processing capacity
B. The channel is broken
C. The sender speaks too softly
D. There is too much noise in the room

26 Oculesics refers to the study of:

A. Smell
B. Eye behavior
C. Taste
D. Posture

27 A reliable method to minimize communication gaps is:

A. Using complex vocabulary
B. Active Listening
C. Assuming the receiver understands everything
D. Ignoring non-verbal cues

28 In the context of communication barriers, Jargon is classified as:

A. A Physiological Barrier
B. A Linguistic/Semantic Barrier
C. A Physical Barrier
D. A Mechanical Barrier

29 The 'You' attitude in communication implies:

A. Using the word 'You' aggressively
B. Considering the receiver's perspective and benefits
C. Prioritizing the sender's needs
D. Blaming the other person

30 Which of the following acts as an artifact in non-verbal communication?

A. A smile
B. Distance maintained
C. Tone of voice
D. Clothing and accessories

31 Decoding takes place at the end of the:

A. Encoder
B. Receiver
C. Sender
D. Medium

32 A major reason for miscommunication is 'Selective Perception', which means:

A. The message is lost in transmission
B. The sender selects the wrong channel
C. The receiver hears only what they want to hear
D. The feedback is delayed

33 The linear model of communication is criticized because:

A. It focuses on body language
B. It lacks the element of feedback
C. It involves too many people
D. It is too complex

34 Low self-esteem can lead to passive communication, characterized by:

A. Clear expression of needs
B. Interrupting others frequently
C. Inability to say 'no' and avoiding conflict
D. Loud voice and aggressive stance

35 Which of the following is a mechanical barrier?

A. Headache
B. Poor vocabulary
C. Bias
D. Noisy radio signal

36 In the communication process, context refers to:

A. The language used
B. The length of the message
C. The dictionary meaning of words
D. The environment or situation in which communication occurs

37 Empathy in communication helps to:

A. Understand the emotions and perspective of others
B. Build barriers
C. Increase encoding time
D. Create stage fear

38 Communication that takes place between two people is specifically called:

A. Mass Communication
B. Small Group Communication
C. Public Communication
D. Dyadic Communication

39 Which of the following is a Non-Linguistic barrier?

A. Ambiguous words
B. Use of Jargon
C. Use of unknown language
D. Fear and anxiety

40 The '7 Cs' of communication are a checklist for:

A. Overcoming stage fear
B. Analyzing body language
C. Choosing the right channel
D. Drafting effective messages

41 Gestures that replace words (e.g., a 'thumbs up') are called:

A. Regulators
B. Illustrators
C. Emblems
D. Adaptors

42 Diagonal Communication occurs when:

A. Communication flows strictly downward
B. Communication flows between peers at the same level
C. Communication flows between different departments and hierarchy levels
D. Communication flows strictly upward

43 The percentage of communication that is Non-Verbal according to research (e.g., Mehrabian) is approximately:

A. to
B. to
C.
D. to

44 To overcome a Cross-Cultural barrier, one should:

A. Use slang and idioms freely
B. Be aware of and respect cultural differences
C. Assume one's own culture is superior
D. Speak very loudly

45 The term 'Magic of Effective Communication' implies that communication can:

A. Perform supernatural tricks
B. Solve problems, build relationships, and influence others
C. Allow telepathy
D. Make the speaker invisible

46 Clarity in communication is best achieved by:

A. Repeating the same word ten times
B. Using long, complex sentences
C. Providing insufficient information
D. Using simple, direct language and active voice

47 A pre-judgment about a person or topic that hinders listening is called:

A. Prejudice/Bias
B. Feedback
C. Encoding
D. Empathy

48 In the communication process, the Receiver is also known as the:

A. Destination/Audience
B. Source
C. Gatekeeper
D. Encoder

49 Correctness in communication implies:

A. Speaking in a low voice
B. Using expensive stationery
C. Proper grammar, punctuation, and accurate facts
D. Being physically attractive

50 Effective Feedback should be:

A. Constructive, specific, and timely
B. Personal and attacking
C. Ignored entirely
D. Delayed and vague